my girl reagan is the BESTTTT. i've seen numerous wax estheticians, but no one is as good as her. all my waxes with her are super quick and painless !!! i miss her and her services so much whenever i'm in college. read more

I have to say, my recent experience was extremely disappointing. I've been to this location several times, and unfortunately, there seems to be a consistent pattern: every time I find someone who provides excellent service, they eventually leave. When good employees consistently leave, management should take a serious look at what is happening behind the scenes. Customers may be great, but retaining quality employees is also a leadership responsibility. This is actually the second location where I've experienced poor service, and that is concerning. I would strongly encourage management to invest in leadership and employee-relations training, listen to their employees, and identify why good people are leaving. As someone who teaches leadership and employee relations, I would be happy to recommend a few of my courses. Sometimes the issue isn't the customers, it's the workplace culture and how employees are being managed. I hope management takes this feedback seriously because customers deserve consistent, professional service, and employees deserve a workplace that makes them want to stay. I will be going to the benefit counter at Ulta. I hear the service is great there. :) read more

I have been getting my eyebrows professionally waxed for over 10 years and have maintained the same shape for years. I went in for a simple cleanup, not a reshape. I specifically booked with Reagan, but when I arrived I was told she was not working and was assigned to another waxer instead. Throughout the entire appointment, the waxer did not ask me a single question about how I wanted my brows shaped or how much hair I wanted removed. When the service was finished, a significant portion of my eyebrow had been waxed off, including areas that had always been part of my natural brow shape. My brows are now uneven and look nothing like the shape I came in with. The most frustrating part is that this was completely avoidable. My brows already had a well-established shape and only needed minor cleanup. Instead, I left with a problem that will take weeks or months to grow out. I have since spent over $100 on brow growth products and cosmetics to help manage the damage. While I was given a refund for the service, a refund does not restore the eyebrow hair that was removed or the confidence lost as a result of this experience. I am extremely disappointed by both the quality of the service and the lack of consultation before such a dramatic change was made. read more

I've been going to EWC in Bee Cave pretty much since it opened. I like that they offer different packages, depending on how frequent you want service. Over the years, I've had a few different waxers, but since 2020, I've been seeing Makenzie. When you find someone good, you stick with them! She's efficient, thorough and fun to chat with too. I highly recommend her for your next visit! read more

If you didn't know this already, this establishment is a national franchise. It's actually a good thing especially if you travel quite often and couldn't get your last minute wax before leaving home. You can always expect the same degree of satisfaction, professionalism and friendly staff before and after you receive your service. This particular location in Bee Cave is busy. Although there is parking in front of the boutique, you'll probably end up parking across the street at Whole Foods or somewhere down by B&N. read more

Unfortunately my favorite waxer is no longer her and I'm still stuck in a package. Today I tried a new waxer (Ashley) She is the bomb!!!!! OMG!!! She is sooooo good!!!! Her technique is virtually painless!!! I got a Brazilian after not coming in for a couple months and was expecting it to be very painful and have some stragglers but this girl got every hair out with limited strips!!! I definitely left her 25% tip!!!! Great experience! read more

This is a nice center with friendly staff, but i won't be returning. Why? My pregnant aesthetician is not Covid-19 vaccinated. She may be willing to gamble with her life, but i cannot be in that close of contact, knowing i could inadvertently pass it on to her and baby. That is why we vaccinate, as a duty to each other. read more

Underarms? Check Legs? Check Um, down there? Check Diana takes great care of me. Love the online scheduling and I also like that it's just as easy to call the front desk and schedule with a person. I don't do the membership, but I know it's a better deal. (I'm a commitment phobe.) I've been to another person besides Diana and the service was just as good, same products, same approach, same great results. If Diana isn't available I know that I'm in good hands with others on staff, but I really like her so I try to schedule around the times that she's there. I had to contact management one time when I had an issue with the website and they were very friendly and professional. Book with confidence 10/10! read more

Absolutely a great place. Nice and clean and they use hard wax which is new to me. Rocio, my cosmetician was amazing. She explained the reason to go hard wax over strips and soft wax, and she was amazing. Highly recommend her!!! read more

Bee caves is by far my favorite Austin location. I drive 40 mins to come and shop at the hill country galleria while I'm here.

Jessica is AMAZING! I absolutely love going to her each month for a Brazilian! There is few people to trust w waxing and jessica is the very best. She makes the process so quick and easy. They use hard wax which is much less painful than other types of wax. If you have never had a wax or are looking for someone new this is the place to go. read more

Amber was super friendly, professional and did a great job on my (very unruly) eyebrows. I had such a wonderful experience and the waxing process was basically painless! I will definitely be returning very soon! read more

I just wanted to say that Randee is absolutely fantastic. She's super sweet and personable, and is such a great esthetician. I'm an esthetician too so I would know. ;) Really though, if you're gonna go to this EWC, Randee is the chick to see. She'll make you feel comfortable, and is detail oriented so you'll be totally hairless by the time you leave. read more

I legit thought about writing this review ALL night! I walked in yesterday morning randomly and asked if maybe I could get a brazillian if there was time. The blond girl was super nice and said yep! and then made it EVEN better and said "and your first time is 50% off" SO GOOD! The gal I had was Tessa and seriously this was THE best wax I've ever had. She was so chill and easy to talk to and did an AMAZING job (and as a redhead...that shit ain't easy). She recommended the ingrown hair serum and because she did such a fabulous job and wasn't at all pushy about the product- I bought it! Everyone go to her. She rocks. and I'm not going to anyone else now! read more

Josette is great! My experience here at this location has been as pleasant an experience as waxing can be. They are always clean and everything seems sterile. No double dipping and the wax is hard. The pricing is fair. Its conveniently located in the galleria shopping center. read more

Back Hair is NOT a good look! I just figured this out. No worries though, problem solved at The European Wax at the Hill Country Galleria, across from Whole Foods. Quick and almost painless... just man up, OK!! It's quick! They do a great job. Polite staff, Classy clean facility... and great location! read more

Rocio is the best- she explains everything and is quick and painless. Book your appointment with her!

This location is BY FAR the best one I have been to. The staff is excellent. From the front desk all the way to the owner (a kind man who generously assisted me with an unfortunate situation). Not only are the wax services wonderful but the customer service is beyond amazing. They truly care about their guests. Robyn - Amazing Wax Specialist! read more

Awesome!! Robyn is totally the one to see... I had never had my eyebrows done and I took my mom and my friend. Robyn did an amazing job on my friend and gave her a perfect brow! I was shocked and amazed at what a difference they could make on your brows. Her lips look amazing and they are sooooooooo much better! I love my eyebrows! They are perfectly arched and they look awesome! The wax is not cool at all, but it feels like a bath. 5 stars for sure!! read more

Have gotten both my underarms and eyebrows done here and I've always been happy everytime I leave, especially with my brows. I've had them done by two different waxers who work there but they always turn out great. They're a bit disorganized when checking out, but they're still really new, so I guess they're still perfecting everything. But they're always super friendly and the place is super spotless. I can only imagine that they'll get better the longer their open. read more

I love this location, ESPECIALLY Gina! She always does a fantastic job, and and I'm always surprised at how quick and easy it is. Highly recommend this location, and Gina. read more

I have mixed emotions about visiting here. On one hand, my waxer is sweet, thorough, and professional. The facility is nice looking and sanitary, one of my ongoing concerns with any salon. It is conveniently located right across from Whole Foods in the Hill Country Mall. However, the front desk ladies continue to try to coerce you into signing up for a membership or buying into a package. I politely decline and they continue to pull out charts and grids to go over price savings. I have heard the "pitch" multiple times. I can "read" and am not interested. I just want to get my wax and move on. It is to the point that I may look elsewhere. Just not a fan of sales people pushing down a product at the end of my visit. read more

European Wax in Bee Cave is my new waxing go-to place - extremely clean, friendly staff, and professional service. Elyse is fantastic and is worth the drive from Austin! My eyebrows look amazing under her care. She has helped me grow them out to a beautiful shape after a bad wax at another salon (my brows were way too thin). The first wax was free too! read more

Robyn is the one to see! I saw her for brows and Brazilian. She makes you feel so comfortable, she's SO fun to chat with, and does a great job! I've also had Jessica and Josette do my brows when I wasn't able to get in with Robyn and they did a pretty great job as well. The packages that EWC offers are pretty well priced as well. read more

Robyn can't receive enough praise from my wife on how kind and fast she completes the necessary work. And I'm pretty happy with the yard work myself. Highly recommend Robyn. read more

I love coming to the European Wax Center. They welcome you with warm smiles at the door. Josette always does the best job with waxing. Very thorough, caring, and my favorite.. Quick! I definitely recommend using her for your services! read more

The staff at this location is super helpful and inviting! I travel internationally for work and was in desperate need to repair my eyebrows. I was assigned to Robyn, and she talked through with me what I wanted to do and how I wanted my eyebrows to look. We completely re-sculpted my eyebrows in just 6 weeks! Now, my eyebrows are full and perfectly measured to fit my eye! I am beyond pleased! I cannot believe that I was able to repair them in such a short time! Robyn is the best, and I even drive from North West Austin just to see her because I know she will always do a good job. Highly recommend and their products are great too! read more

Robyn you rock! Been going to Robyn off and on for over a year. Had Brazilians, and eyebrows done by her and she makes it better every time. She is who I recommend for this location.. If she ever leaves that place, I am following her! read more

I am SO thankful Mindy talked me into waxing after so many years of shaving. I'm officially a waxing addict thanks to her. I've also seen one other girl when Mindy wasn't working and loved her as well. They are all super professional and make you comfortable in what can certainly be an awkward situation if you've never had a bikini wax (or any wax) before. I definitely recommend this location and Mindy. read more

Great place to go for waxing! If you haven't been here, you must try this! Be sure to ask for Rachelle Rodriguez she is a marvelous waxer. Also if you have not tried their body wash and body lotion, you are missing out. It is an amazing product! Dint wait, call! read more

European Wax Center in Bee Cave is always amazing. They are professional, fast and clean. Maria was especially awesome. I've been going here for a year, however I had another brazilian and I will definitely be going back to Maria. She was very patient and really fast. read more

The Beautiful lady at the front with the accent is so sweet!! All the employees are very professional and the place has a great atmosphere!!

Randee is the best! I was about to give up on EWC because my experiences in Round Rock weren't the best. I pay a lot to have my hair removed so I hate when there are still patches of hair left or I'm covered in ingrowns the next day from inexperience. I'm so happy to find a waxer that loves what she does and gets every last hair! I will only go to Randee from now on, thank you EWC for hiring someone that I can count on! read more

I made an appointment to get my eyebrows waxed after reading reviews in Yelp. I finally saw someone 15 minutes past my appt. time. This was my first time at European Wax Center and my initial impression was not great. My go-to eyebrow wax place (Moore Couture off south Lamar) always- and I mean always- mark my eyebrows in length and shape and then proceeds with waxing, trim the length of my eyebrow hair, and then tweeze the hair in difficult to reach areas. This place doesn't do any of that (at least in my appt.) and I didn't feel fully satisfied. On top of that when I left the receptionist asked me to tip. Needless to say I won't be coming back. read more

Great location!! Easy access and beautiful store. Jessica is the best. Always thorough and makes me feel comfortable.

Great place! Staff is very friendly and I didn't feel over sold at all. Front desk was very warm and inviting and not pushy.

Just met Sharla for the first time. Wow! She was so personable, professional and meticulous about her waxing. Definitely recommend.

Sharla is amazing!! Hands down best waxing I've ever had done. She will not let you leave without getting every hair, which shows she really cares about meeting your expectations. It also helps that she can perform pretty much any service in 15 mins (including brazilians)! Love her! read more

I love coming here!! I came here the first time i ever got my eyebrows waxed (about a year ago) and Robyn did such a good job!! i have gone to a few other ladies who work here because she was not available at that time but they never do as good as a job as Robyn. Now she is the only one i trust at the EWC. She is a lovely women to talk to and i enjoy talking with her each visit. I would recommend her to anyone who has never done waxing before and is a little scared or anyone who has experience with waxing. read more

I absolutely love this place! I have struggled to find a place with a waxer I trust enough to let do my eyebrows. Robyn is just amazing. She js quick, virtually painless, and has the friendliest personality to put you at ease. I can be very picky with my eyebrows, but she left them looking clean, chic, and naturally beautiful! I will be back soon. Robyn will be my permanent waxer as long as I live in austin. read more