I went to Cool Springs plastic surgery because I knew John Moore and his reputation very well. I…read moreneeded a breast reduction with replacement of implants. Instead of going to Dr. Moore, because of our relationship,I chose to seek help from Dr Sarosiek, the prtner, super nice Doctor. However, I developed encapsulation pretty badly, even-though I had had saline implants before for 40 years. They thought the Mentor group who supplied the implants would warranty them, they didn't so Cool Springs had to eat it. Second surgery to replace went much, much worse. I have a stage 4 encapsulation which they say Mentor will not take care of. My sister works for a plastic surgeon in Atlanta. She deals with Mentor all the time on saline implants. With that group the reps always stand behind their product whether saline or silicone implants. Don't understand what is going on with the lying reps with Cool Springs Plastic Surgery but guess where I am going next.

I truly don't have enough words to thank Dr. Konrad Sarosiek at Cool Springs Plastic Surgery for…read morethe life-changing experience he has given me. From my very first consultation, I felt heard, understood, and genuinely cared for. I had been thinking about getting a breast augmentation for years but was always nervous, and Dr. Sarosiek and his team made me feel completely comfortable and confident in my decision. He took the time to listen to exactly what I wanted, explained every step in a way that calmed my nerves, and never made me feel rushed. His eye for detail and commitment to creating a natural, beautiful look are unmatched. The results honestly exceeded every expectation I had. I feel more confident in my body than I ever have, and it has truly changed how I carry myself every day. Recovery was smoother than I ever imagined, and Dr. Sarosiek checked in frequently to make sure I was healing well and happy with the results. I appreciate that he combines incredible skill with kindness and genuine care for his patients. If you are considering breast augmentation, I cannot recommend Dr. Sarosiek enough. He is talented, compassionate, and truly the absolute best. This has been the best decision I've ever made, and I am so grateful to Dr. Sarosiek for helping me feel like the best version of myself.

I had an appointment scheduled for this morning that was converted to a virtual visit due to the…read moreweather. The only communication I received indicated that the visit would be virtual and that I could request a change if needed; however, no appointment link was provided. Five minutes before my 8:00 a.m. appointment, I called because I still had not received the link and was told it would be sent. At approximately 8:04 a.m., a nurse called to check me in. I explained that I still had not received the link and expressed concern about the process. The nurse responded that if I was "going to be difficult," the appointment could be rescheduled. When I explained that I had the right to raise concerns as a patient, the call was disconnected. I called back and was later connected with another nurse. It became apparent that she knew the first nurse and formed an opinion based on only part of the situation. She spoke over me, and when I pointed this out and informed her that she was being biased, she also disconnected the call. I have always been patient and understanding regarding cancellations, delays, and wait times, but being spoken to disrespectfully and having calls disconnected is unacceptable. I have had a great doctor at this practice, which makes this experience particularly disappointing. Respectful communication matters to me, and after this incident, I no longer feel comfortable continuing my care here. I have since reached out to a new provider. I am sharing this not out of anger, but because no patient should be treated this way for speaking up regarding a flawed process.

$660.00 for a 10-minute visit with the doctor for poison ivy. I get it that when you need something…read morequick, you have to pay a premium, but this is ridiculous. I really liked the personnel, but $660.00 for 10 minutes is just stupid.

Stay away this doctor office is the worst I ever been to the staff is rude Np cheeks is rude I have…read moreseizures and disabled and because I missed a few appointments because of my seizures I was told I would have to be a walk in talk to NP cheeks explained to him try to with medical records in hand from my specialist from Vanderbilt showing I was born with epilepsy and was having lots of seizures and that's the reason I missed my appointments he then told me epilepsy is common I was born with it so don't see how it is even my specialist did not agree with that then when after making a appointment to be seen they told me I couldn't be seen after they let me set a appointment I called my insurance company and they agree I should file a complaint and change my pcp they agree I was not treated fair Np cheeks office nurse also hung up on me after requesting my medical records telling me it will be 20$ when I have gotten my other records from other doctors for free if you value your health and want to be treated kind stay way from this place go some where else I went here for 5 years and this is how I was treated

From the owner: Our family practice provides comprehensive primary, specialty and urgent care, and we also offer…read morethe convenience of a walk-in clinic where you can be seen without an appointment.

Dec. 14, 2022, one of my oldest, dearest friend called the office, and OF COURSE, had to leave a…read moremessage. Of course, no return phone call. He had been falling alot, head aches, brain fog, etc... The next morning, he died in his bedroom at my house. I called them and they said they NEVER got the message, that it must have landed on the "general voicemail". What, he was wanting her opinion and approval before going to the hospital. ***NOW, FAST-FORWARD to 2025-2026. I have another friend that's been going there. His blood pressure is extremely high, last visit 170/117. 4-5 months ago, I finally went to to their office to complain that not getting correct prescriptions to publix correctly. I was also crying bc I had already lost 1 friend. I finally worked out out...that time. Last week, same thing. I called, they checked and said (and spelled) his BP meds had been called in. 4 days later, today, they explained to the patient that they did "NOT SEND IT IN BC THEY HAD NEVER PRESCRIBED THAT MED!" YOU'VE GOT TO BE KIDDING ME. BLOOD PRESSURE IS ALWAYS HIGH bp/100+ and had been since he's been going there. We're looking for a new doctor

They are constantly over booked so it takes months to be able to get in for a prescription refill…read moreappointment. Luckily, they must have replaced the front desk staff because they're better now, but for years they were always so rude to me over the phone when I tried to schedule an appointment (always for 2+ months away, keep in mind I was trying to refill my medication). Since switching doctors, I was informed that they had not taken the proper precautions with their prescription of one of my medications. Crazy to hear that you should've been getting your heart checked every visit and not have received a single one ever. For the medication they could've prescribed a year's worth for, I had to come in every 3 months (again, couldn't because they are so booked up). I've never even met Dr. Jones in the multiple years I was a patient at her practice. The whole place is just incompetent, I am so relieved to have switched.

Staff and medical doctors was professional and friendly. I would recommend my entire family to…read morevisit this clinic.

I'm very disappointed in AFC's lack of updates to their website & voicemail system. Today I drove…read more30 mins to the Nolensville location for a covid test to find a sign on the door stating they're closed due to lack of physician. However their website & voicemail say they're open. So then I drove all the way to Mount Juliet (40 mins) to find a sign on their door that they also are closed. They're location website also says they're open as does their voicemail. Just really unprofessional. I gave the place 3 stars instead of 1 b/c I have been here one other time & the staff was nice.

Dr Shearer is and excellent doctor I went to him as first time patient April 20 2017…read moreFor a wellness check and he was very thorough and went over my diagnosis with me and his staff found a specialist and set up the appointment and took care of all the insurance claims all of them at the clinic are amazing.

Dr. Cameron Shearer & his entire staff,are very professional,pleasant & thorough…read moreThey are very prompt in seeing their patients & don,t run you thru (like cattle) & chase you out the door. I have complete confidence in them all! ken greff

If you're sick and need genuine care then don't hesitate to go to Maness Family Practice!! Not only…read moredid Joseph throughly question and examine me to determine the best course of action to address my symptoms, HE NAILED IT!! I was feeling relief from a severe sinus infection in less than 24 hours!! This is definitely my new "GO TO!" when I need medical care!! FIVE STARS HERE!!

Professional, Friendly and knowledgeable. If you are looking for a PCP I highly recommend you make…read morean appointment today.

Quick self check in, provider saw me within 10 minutes. In/out in less than an hour. Took longer at…read morethe CVS/Target across the street to fill my script. Did a care check call next day.

We had an employee go to this location, and they stated they did not accept UnitedHealthcare…read moreinsurance.

Dr. Lett is amazing! She's very personable and always remembers little things specific to each of…read moremy kids. She and her staff have gone above and beyond to provide care and worked with us in times of need (schedule wise)! We had another pediatrician in another practice prior to Dr. Lett and we just didn't feel like we were getting good service and I am SO thankful we switched! We love Dr. Lett and her caring staff!!