This review is specifically for Hassan, one of the gentleman in security. Hassan was extremely…read morepolite, professional, and personable during an interaction earlier today. I had inconvenienced the building by pushing my classic car into their driveway to not block the main road after it had stalled. Hassan came by to check on what was going on and was extremely generous with his time and making sure everything was okay. Thank you again!

Great location. Easy in and out with parking (or Uber) - but the entrance will sneak up on you from…read morethe road! A nice breakfast experience with indoor and outdoor seating. Great selection of pools. Service on the beach, too. For me, the key here was service. It seems that when you ask for something anymore, it either ends up falling through the cracks or taking forever to accomplish. The Acqualina scored extremely high for not falling into that average, with everyone working there being of exceptional quality.

Stayed here again, this time on the south side--nice pool and ocean sunrise views. Smaller room…read moresetup: Key card for a shared doorway, then your own room. Had a full washer/dryer in that doorway area, but no kitchen or living area like the larger suite I had previously. Views were good, more sun exposure this time. Pigeons kept landing on the balcony, which was super annoying if you wanted the door open to bring in the ocean breeze. The thermostat didn't work properly on cold days as the heat just didn't seem to want to work and just blew lukewarm/cold air. However I will say the fan noise helped mask neighbors and outside sounds. It sucked there was no fleece blanket available as the bedding feels synthetic/nylon-like, which was disappointing and challenging feel comfortable. Elevators are still a problem throughout the stay: It was shaking during as it went up and down, you didn't know what floor you were on, you didn't know if it was going up or down, and continues to be so noisy when going up and down as it passes the levels. The hotel service desk was great and treated me well throughout my stay; no issues whatsoever. Still annoyed with having be forced to valet park, but I enjoyed the fact that you could request your car easily through web service link they provided so you don't have to wait long. Overall, not perfect but a good place to stay as a Hilton member, and I don't feel like the cons outweighed the pros.

This place was good it is definitely more dated, but the pool and beach access was very nice other…read morethan our neighbors smoking weed and being able to smell on our balcony. The balcony was very nice with loungers other than not being able to reach the front desk by phone it was a very good experience with them at the hotel. It is located in a very nice area and has amazing views of the ocean is definitely more pricey, but would recommend.

I really loved this location!…read more The area is so peaceful, quiet, and relaxing, making it a wonderful place to unwind. The front desk team was welcoming, friendly, and always willing to help. I also want to give a special thank you to Victor R. for responding so quickly when the TV in my room wasn't working properly. He replaced it right away, and I was able to enjoy watching the game. I truly appreciated the fast and efficient service. Thank you to the entire team for making my stay so enjoyable. I look forward to coming back!

The hotel overall is great! It's at a fantastic location with a Publix, a Starbucks and Aventura…read moreall within a 15 minute walk from the building. The hotel is clean and the staff are great. The pool is heated and is great for kids 4-12. The hotel is also a stone's throw from a few kosher restaurants for those who keep kosher. It's a great location and during peak season rooms can run from 250-300 USD per night which is competitive for the area. The hotel does the job for young and expansive families. I would 100% look to stay here again.

We were greeted by security telling me we couldn't use the luggage transport without leaving my ID!…read moreLol very dated but great AC, Pizza Bianco was great especially the lasagna. Pool was loud because of construction.

Stay at your own risk. Hotel is dated, moldy and Valet service is horrible. The pool chairs are…read morestained and falling apart - need replacement. The ocean front location and views are the only pros. The valet guys do not speak English well which is highly frustrating when you are trying to communicate about your car. Absolutely unacceptable. They damaged our bumper on the passenger side and knew they did it. Use this service at your own risk!

This hotel was nice and all. I came here on Christmas break with my family to celebrate, and not…read morethat much cheer was shown by the staff, even on Christmas Day. The hotel has a convenient location, right next to the casino and aVentura mall. It has a pool, Tesla chargers, and a cool view, and even 8 floors! But something about this place is not right. It's kind of old, and the rooms have a distinct smell that I don't think I've smelled before. And the breakfast options rotate, but there's just not that much food variety. If there was, I would've given 4 stars. But... NO CHICKEN RAMEN. I want to decide on a place to go for dinner, and I can't, so I want to go down to the shop in the lobby to get some ramen. And the only thing there is yakisoba beef maruchan ramen. This is not good. Get some chicken ramen at once and I will come back to check. But otherwise okay.

Pretty standard for Hampton. Breakfast at least offered us boiled eggs with shells still on, this…read morewas a plus. We also were able to get scrambled eggs with cheese & sausage patties. Coffee is mediocre but does the job. Tried to enjoy an afternoon by the pool & a large fan-type noise didn't allow for any conversation, thankfully it stopped eventually! Hubs did a workout & thought the room was too small & the water was out that morning. Room was clean & quiet & comfortable.

They contacted me and took care of the mater very professionally. Thank you soo much for caring…read moreabout customer feedback

I had very high expectations for this stay because of the name -- Trump -- and as someone who is…read moregenuinely a fan, I expected excellence across the board. Unfortunately, this experience did the opposite and actually tarnished that expectation. Out of the four different places I've stayed at in the Miami / Sunny Isles area over the past four years (always visiting in April for my birthday), this property ranks last. Let me start with the one bright spot: Avas from guest services was absolutely wonderful -- attentive, kind, and truly the only part of this stay that felt aligned with what you'd expect from a higher-end property. Everything else was, frankly, underwhelming. The elevators are extremely slow and almost always packed, making even simple trips up and down frustrating and time-consuming. One of the most disappointing policies was not being allowed to bring breakfast (which was included in my paid package) to the pool area. Coming from New York, where I'm indoors most of the time, I specifically come to Florida to enjoy being outside. Being restricted like that felt unnecessary and honestly a bit childish. Service was inconsistent. Calling the front desk often meant no answer, and when someone did pick up, I was told things would be handled "right away" -- yet it would take hours, if anything was done at all. The layout of the property is also incredibly inconvenient. The pool and beach are not on the same level, requiring stairs and making the flow between areas frustrating. Everything feels far from everything else, which takes away from the relaxation you're supposed to feel on vacation. For a place that promotes a signature piña colada, it was surprising (and disappointing) that they were out of coconuts. There was also a clear lack of communication among staff. I received conflicting information multiple times and often had to figure things out myself -- whether it was locating services like jet skis or even getting clarity from the salon downstairs. Beachside service was another major issue. Food that was ordered took about an hour and a half to arrive, and it was clear there were very few waiters on staff. The team that is there is working tirelessly and doing their best, but they're clearly understaffed -- and unfortunately end up on the receiving end of frustrated guests when they don't deserve it. This is a management issue, not a staff issue. And lastly, the towel situation was excessive. There seemed to be constant monitoring and pushback -- you can't take towels upstairs, can't bring them to the bathroom, and are repeatedly stopped and asked to return them before even leaving the pool or beach area. It felt unnecessarily restrictive for a supposed luxury experience. Overall, this stay fell far below expectations. With a name like this, you expect a seamless, elevated experience -- not constant inconvenience, miscommunication, and limitations.

Lee and Corbin truly came to our rescue when our Airbnb was canceled at the last minute. They were…read moreincredibly kind and went above and beyond to help us find a room. Their customer service was exceptional, and we're so grateful for their help! Thank you, thank you, thank you!

FECES!!!!!!!!!!!! Staying here for work. The first room they…read moreput me in the bathroom smelled like old urine. It appeared clean by smelled awful. Switched my room and the desk chair had feces on it. I called the front desk and talked to the short Hispanic guy with classes and he said they would work on it. An hour went by so I went to the front desk. I had already moved the soiled chair to the hallway and then a worker knocked on my door and brought the same dirty filthy chair back with the feces stain still on it. I pointed it out and he said "si" and took the chair away. Never experienced anything so disgusting in a hotel. Now I still don't have a chair so I can't sit down and work. Horrible horrible horrible. And I did not request a room change, points or a refund. Just a clean chair to sit and after 2.5 hours I have nothing.

This is definitely one of the rare hotels where I can genuinely say the staff are truly kind and…read moremake you feel comfortable from the moment you arrive. A special thank you to David and all of the front desk agents for being so welcoming, friendly, and making the check-in process smooth and effortless. The rooms are spacious, spotless, and very comfortable. I loved all the kitchen amenities they have everything you need if you want to prepare your own meals. The beds are comfortable, the air conditioning works perfectly, and the location is excellent. It's within walking distance of Aventura Mall, the movie theater, arcade, and a beautiful park for kids. The complimentary breakfast is inviting and well-organized. The food is delicious, and everything is kept clean and tidy. The gym is fantastic and even includes a rowing machine, which is a rare and appreciated feature. The heated pool is also very clean and enjoyable. I want to thank the entire staff for making our stay memorable every time we visit. Thank you!

David deserves special recognition. After our tire was deliberately stabbed and we were intimidated…read moreby a stranger, he immediately took charge. He called the police for us after learning we needed to file a report in person, had us park directly in front of the lobby so he could keep an eye on our vehicle, gave us a late checkout, and even surprised us with complimentary sodas we had intended to purchase. His empathy, professionalism, and genuine concern completely changed what could have been a terrible experience. Employees like David are the reason people remain loyal to Marriott.

We had a great stay at this hotel! The location is extremely convenient, with the beach just a…read moreshort walk away. There are plenty of restaurants, a drugstore, and a kids' park nearby, making it a perfect location for families and anyone looking to enjoy the area without needing to drive everywhere. The staff was friendly, welcoming, and helpful, and they made our stay very comfortable. The rooms were spacious, clean, and well-maintained. I especially loved the rolling table in the room, which was very practical and convenient. The hotel offers valet parking only, which made parking easy and hassle-free. Thank you to the entire staff for a wonderful stay. We truly enjoyed our visit and would be happy to stay here again.

A solid three star hotel that meets all of Marriott's standards for their "Residence Inn"…read moreproperties. Rooms are clean and fresh upon arrival. Either a new building or recently renovated. Staff is quite hurried and busy, but professional. Not unexpected for this type of place. There is a mandatory $33 destination fee, but that includes: * 2 beach towels & 2 beach chairs * Bicycle rental for 2 * Golf cart service to the beach (9am - 5pm--visit the front desk to book your golf cart ride to the beach). Nice ocean view with the luxury high rises in the foreground (panoramic views with depth, which I like). Not a bad place considering its location. There's a Walgreens nearby for convenience items.

I stay at Hilton Miami Aventura when in Florida. The hotel itself is excellent for the price…read moreconscience and it is close to, if not, a true 4- star hotel. The hotels' location makes Aventura Mall walkable and convenient. But what makes this an excellent location for myself and my wife is the consistent customer service approach. The team truly bends over backwards to satisfy guests. While the hotel is a good stay the customer service has been 5-star. Look for Emmanuel or Mary at the desk but all members of the team have been excellent every time we are there. The worst part of staying at affordable hotels is the lack of client services and professionalism, but this hotel stands out as far and above what is expected but ultimately lacking in affordable properties. Thank you, Emmanuel. People like you, Mary and the entire team make the stay warm and comfortable. See you soon. Mark C.

Planning a wedding can be overwhelming, but my experience at the Hilton Aventura was nothing short…read moreof AMAZING from start to finish! I had the absolute pleasure of working with Dariel Nunez-Santos over the past 5 months, and I can truly say he made this entire process seamless and stress-free. His professionalism, attention to detail, and commitment to excellence ensured that every aspect of the wedding came together flawlessly. He was always responsive, patient, and genuinely cared about bringing our vision to life. A very special thank you to Maria from the eatery/restaurant area, who went above and beyond in a moment of panic. I had misplaced the marriage license, and she took the time to help locate it just in time for it to be signed by the officiant. That level of care and urgency meant everything to us! From planning to execution, the entire Hilton Aventura team delivered an exceptional experience. If you are looking for a venue with a team that truly supports you every step of the way, I highly recommend them! Thank you again for making this wedding unforgettable!