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    The Tailwagger

    4.4 (66 reviews)
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    "butt trim"???
    Oriana F.

    Edited: Molly left me a very kind voicemail apologizing and stating she hadn't noticed the bad grooming because he was in his carrier. I appreciate the apology. the first time here I was very happy with everything. My cat seemed a little stressed but cool about it when I picked him up. I was like ok awesome!! Felt I could trust them, perfect. I called this morning asking for an appointment and they called back saying they're booked this week but had a cancellation today. Great! HOWEVER, this time I cannot understand WTF happened. When I called, Molly said she could give me no explanation and that Dimpy must've just been "off" today. First of all she said she opened the carrier and my cat, Dimpy had pooped IN it. In 7 years of traveling with him cross country, multiple cars, airplanes, TSA lines, he travels up to LA with me in the car every other week... etc he's NEVER done that. She suggested it happened on the way there even though I live literally 4 blocks away. I was like huh? I would've noticed!!! But I get it ya know he's a cat they can have issues I'm assuming it happened when I first left or something. I apologize about my cat having an off day... THEN I get home and I was SHOCKED. He had feces still on his stomach and he is SHAVED down on his entire butt region. like what possessed them to shave him this way is beyond me. Last time they trimmed and he was clean and amazing but this time it's actually appalling. Also, if he had pooped and they thought something was wrong, why didn't they call me!?!? Molly also told me that next time to call in advance and they'll have scheduled later in the day... like what?! I could've brought him next week even lol no one said the groom was urgent! Also, If he seemed too stressed that there are too many dogs, why didn't they just wait for there to be less dogs and just give me a call? He's a CAT! like I wasn't in a rush!!! When I called Molly, there was at first no apology just defensive, "there's nothing I can do about the hair that's not there anymore" and "we can re-bathe him if you want" like what?? My cat is hissing at me now while I try to clean feces off of his tummy - I'm not gonna take him back - why didn't they notice he wasn't clean when they put him in his carrier? their job is to send him back to me CLEAN for $90 CASH! Needless to say they've lost my business. Filling their schedule seemed to be the most important thing for them and not the wellbeing or my cat. IF you take your cat here make sure it's wayy in the afternoon because any other time is just too crazy and Molly should've made sure of that for me! I would feel better if I felt they were telling me the truth like a dog got too close or my cat freaked out bc of barking or SOMETHING to explain this shave and why he's so shaken up! honesty goes a long way and this review would not be happening if I had some type of understanding of what happened. honestly though, since when does "a little butt trim" mean SHAVE THE ENTIRE BOTTOM OF MY CAT? I would honestly would be laughing at this shave and how ridiculous it looks if my cat wasn't so traumatized! Wish we would've had a better experience because I was really happy to have found a groomer so close to home... oh well. Edited to add the DM

    For thirty plus years, Molly, Garrett and her entire crew at Tail Waggers have gone above and beyond in all ways for my pets and family. For three standard poodles and countless rescues animals, I have been going to this exemplary business and I cannot say enough for their kindness, love and care with all of my animals and our family, as well. If I could give them a ten star review, I would. Recently my 16 year old large standard poodle, Sweetie, was near the end of her life. The care and extra time they spent one on one with her was just incredible. They helped her stand, calmed her, and carried her to my car when she was barely able to walk. They took extra care to teach her to be calm while being groomed when she was a baby, and loved her right to the end. She was never afraid to go to Tail Waggers. They are giving the same amazing care to another 17 year old poodle I have. He too, has been going to Tail Waggers since he was a baby. Again, I recommend this groomer to everyone I know without hesitation. These are professional, kind people with a great small business. Many thanks to The Tail Wagger from generations of Amyouny poodles and rescues.

    Elf loves going to Tailwagger for her Spa experience!
    Patty B.

    Fabulous in every way! They love the animals they groom. Incredibly professional. Excellent groomers. They take care of your pet as they would a human. Kind. Kind. Kind.

    Lindsay N.

    Thank you so much Garrett for taking such great care of Louie yesterday!!! I was so scarred we were going to have to shave him!!! Louie went from beach hair back to glamour! Thank you so much for all your hard work!

    Two girls shopping, not as glamorous as they could be.
    Lindy D.

    I took our two six month old golden doodle puppies for their first face feet and Fanny groom. Garret and Molly were the ones who took care of our baby girls. They said the were " a handful ". I guess so - since they came back not brushed out, not much of a trim, and not completely dry. Very disappointing for our first grooming effort. We definitely will not return. They were a referral from a dog park. So much for that.

    The morning of my appointment before I brushed him out.

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    1 year ago

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    Garrett W.

    Harper is adorable

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    3 months ago

    Great groomer, we take both our dogs here, and the one time we didn't we had to go in and have Molly fix what the other groomer did

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    3 months ago

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    3 months ago

    Molly and her team have cared for my Yorkies grooming for over 20 years! My dogs are loved and always look great.

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    Garrett W.

    We can’t wait to meet your new babies Louise, so excited!!!

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    4 months ago

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    1 year ago

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    Garrett W.

    I still giggle when I read this post!!!

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    2 years ago

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    Garrett W.

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    2 years ago

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    Garrett W.

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    8 months ago

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    Garrett W.

    You and your husband are lovely, thank you Jackie

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    2 years ago

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    Garrett W.

    We love you guys Patty

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    2 years ago

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    3 years ago

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    Garrett W.

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    2 years ago

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    Garrett W.

    Thank you Carla, you’re the best

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    3 years ago

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    Garrett W.

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    4 years ago

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    4 years ago

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    7 years ago

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    2 years ago

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    Garrett W.

    We love our Lulu, thank you Susie

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    4 years ago

    Has been around since I was a kid. Taken generations of puppy's here for their cleaning and cutting.

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    5 years ago

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    6 years ago

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    4 years ago

    We love Molly and Garrett at The Tail Wagger! Our dogs love them too. They do excellent work that bubbles with love and joy!

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    4 years ago

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    Garrett W.

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    12 years ago

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    12 years ago

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    Garrett W.

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    11 years ago

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    7 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - The Tailwagger

    Do you do flea baths? I have two Boston Terriers. About 21 lbs. how much would it cost?

    Yes, we use only natural products however. For the pair would be $90.00

    View All 2 Questions

    Review Highlights - The Tailwagger

    Molly and Garrett really care about my cocker spaniel & this is my 3rd to go to Tail Wagger.

    Mentioned in 13 reviews

    Read more highlights

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    Response to MJ: I am…read morenot writing this review on behalf of anyone else. This is my personal experience with you. Your assumption is incorrect. Having worked in the mental health field, I choose not to engage in combative or confrontational exchanges, which is why I did not argue with you in the moment. However, choosing not to argue does not invalidate my experience. As a fellow business owner, I stand by the fact that feedback--especially when it is uncomfortable--is part of operating a business. My review is not an attack; it is an honest observation based on my direct interaction with you. It is also consistent with prior public feedback regarding similar concerns about your conduct. Respect goes both ways, and professionalism should always remain the standard--especially from leadership. Original review: Excellent groomers, but the owner's behavior was unacceptable. The grooming service itself was great and deserves five stars. Unfortunately, the owner's conduct completely undermined the experience. He was aggressive, dismissive, and unwilling to accept any accountability. Rather than engaging in a productive conversation, he chose to rant, making the interaction uncomfortable and unprofessional. As a business owner, I understand that problems can occur--but professionalism, accountability, and respectful communication are non-negotiable. This experience was tarnished solely due to the owner's behavior, which is disappointing given the quality of the grooming staff.

    The Tailwagger - groomer - Updated June 2026

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