Had a really lovely facial with Angelica. The salon was super inviting and cozy. The bed where we…read moredid our service was comfy and warm with nice music in the background. She recommended a couple of options for my skin and really took her time in the movements to make each stroke of her hand relaxing while making sure that my face was moisturized and juicy as she said. I loved the smell of her products and you can tell she cares about her clients and really focuses on the overall experience. I happily booked again!

First time customer going in for a brow wax and I left with a bleeding eyelid and uneven eye…read moreeyebrows. I did leave a message expressing my disappointment through their scheduling software and never received a reply. Now as I'm healing I have a scab forming on my eyelid and other parts of my eyebrow are raw and tender, where I was aggressively waxed.

I have been in some intense pain for the past 13 days stemming from a culmination due to sitting…read morelong hours in front of the computer due to the nature of my work including long 1hr commutes to and from work in the car and also from bad posture doing other things, such as looking down at my phone and playing games. I was in a desperate search to find someone who can provide a solution to my pain. The other day I went to my physician and was prescribed some muscle relaxants but I knew that was just a temporary remedy and not the solution to my problem. I needed a professional who understood the body, how to treat muscle pain and how to remove the knotted muscle causing the stress in my neck and back. This is where Kay at Gentle Cloud Spa came in. My doctor had referred me to a local massage clinic in Tigard but that location had no availabilities and their reviews were across the board so I decided to scour the surrounding areas for someone who I felt was capable enough in relieving the major pain I was experiencing. I decided to give Kay a try and boy did she worked wonders for me. I went with the 90 minute deep tissue massage and she helped relieve the main causes of pain in my back and neck. Kay was very thorough, she educated me during the process as to what may have been causing my issues and went to work. Throughout the process, I can feel her work on so many areas and knots that were scattered throughout my body- places where I felt no pain yet was directly contributing to the cause of the pain I was experiencing. Her hands and elbows, including her feet, are very strong. She incorporated stretching techniques that I've never experienced before as well as break-apart those painfully, knotted areas. She said when I first arrived, she knew I was in pain because I was hunched over and my posture was bad, but when she finished 90 minutes later, I felt more loose and the tension in my body went away. Kay really knows the body well. She has over 14 years of experience and was once a nursing student as well as work at a chiropractic office in the past which I believe puts her above the rest. I have worked with many masseuses throughout the years back in the Bay Area, some were good while others were only tied to their routines, but Kay knew what technique to incorporate (Tui Na) style and how to remedy my painful situation. Last Monday, I went to a massage therapist in Newberg and I felt that the masseuse was only following her standard routine and did not nothing to relieve my pain. I felt that visit was a waste of money and I won't be going back there, but visiting Kay this afternoon was worth my time and investment. I also met Rachel who was very kind and help set me up with a massage package which I believe is well worth it since the nature of my work and routines won't change and may cause some pain again in the future. Don't take your body for granted like I did- we are all so busy in our daily lives with doing so many things up until our bodies start hurting really badly and then we have no place to turn to for help. I believe that the body needs maintenance from time to time due to many circumstances in our life. Take care of your body, get a massage to relieve the stress and tension from daily life, follow the natural way of allowing it to heal with minimal use of medicines as it can take a toll on your internal organs. Kay is a firm believer in this and now I'm a firm believer in her and the techniques she uses. Thank you Kay for helping me today- I am forever grateful and I'm looking forward for more sessions in the future.

Amazing experience. Organized, professional, gives insight and recommendations but not pushy. Will…read moremost certainly go back! My facial was very well done and my skin looked flawless. Thank you for a wonderful experience.

Top quality and I will be a regular. Good customer service. -----------///////////////////read more

Went to see Angel after I strained my back during a workout, she used a combination of techniques…read moreand hot stones which had me feeling like a thousand bucks, if your in the neighborhood you tired and achy stop in I guarantee she'll having you feeling better!

What an amazing massage! Lisa really listened to my needs. I have a challenging back and it is rare…read moreI actually get relaxed from a massage because I get pretty epic knots which I accept are painful to get out. She did magic and I was actually able to relax! She also really hit spots which hold a world of tension which others never get which was amazing.

I had an excellent massage from Lisa today. She is experienced, and a real professional. In fact…read morethis is without a doubt, the best massage that I have had since I moved back from Asia. I plan to schedule an appointment everytime I am back in town.

1st experience here and it was nothing but positive. I had a manicure and a pedicure. They have a…read moregreat selection of colors, and the space was wonderfully clean and welcoming. Robbin was very friendly and personable. The service was just as good as any much more expensive spa. I will definitely be back!

I got a manicure done here by Christee. The sides of half of my nails were missed and the…read moreapplication of the color was noticeabley uneven. It was also just weird because she asked me about me and then judged everything I said. I was offered to come back and have her fix my nails but I had no time as it was right before Christmas. She would not give me a refund. I've had other people tell me this place isn't that great and now I see why.

I gave this place YEARS of loyalty -- and they canceled on me TWICE without telling me…read more I've been a long-time client at Mio Zen, I tip well, I show up on time, and I genuinely like my therapist. That's why this experience was so disappointing. I booked an appointment and showed up, only to be told in person that my appointment had been canceled. No call. No text. No email. Just... surprise. They apologized and rescheduled me for the next day. The next day, I took time off work -- again -- drove there -- again -- and once again found out my appointment had been canceled with zero notification. That's two hours of driving. Two chunks of my work schedule rearranged. Two stress spikes instead of stress relief. I completely understand if cancellations happen. Emergencies happen. Therapists get sick. That's life. But not notifying your client -- twice -- is unacceptable. A simple call or text would have solved everything. To make it worse, they offered me 10% off my next massage, which honestly felt almost insulting considering the time and inconvenience lost. I valued this place and had been a loyal client for years, but reliability and communication matter. Unfortunately, this experience has cost them my business. If you value your time and clear communication, I would reconsider booking here. Disappointed.

Fei Bi is an amazing Massage Therapist! She is very professional, knowledgeable, skilled and…read moreespecially more intuitive than therapistsive ad in the past. She always asks if there are any areas to avoid because of injury or medical conditions and areas that need more attention. Even though she asks she always seems to be able to pin point the troubled spots and knows exactly how to sooth them!

Alisha was lovely! My first massage therapy here in Portland. Found this as one of the closest near…read moreme with a lot of good reviews. I haven't gotten a massage for a few months now so I'm overdue. Alisha confirmed with me on what type of massage I would like before starting as well as asking if I have any pain in the body she would like to focus on. She also asked if the pressure is ok. What's really nice too was advising me to stretch more and showing me those stretch moves at the end Before checking out, she offered tea to hydrate. I will be back!

Great massage with Alisha!…read more You have to make an appointment online. The parking lot is small for that reason. Great pressure and communicated the pressure of the massage which I liked. The pricing is reasonable as well, I look forward to returning!