They are the best. We had some issues with a home NAS storage system, and it ended up taking almost…read morea year to get the system hardware replaced, through no fault of theirs. Once the hardware was finally ready, they came out with no questions asked and corrected the install. They worked hard, respected our home, cleaned everything up, and provided amazing customer service from start to finish. I highly recommend them.

I called last Friday to get a technician to come out today, Monday, to activate my ethernet port…read morehere at home. I had a 1:30 pm appointment. I figure things happen and take time so I didn't call until 2:30 pm or so to check on where the technician was. I was told that my job had "not been added to the schedule" but they would see when a tech could be there. I was then told 3:45-4:00pm. No one arrived. I called at 4:15 pm and was told they were 25 minutes away. I called at 5:01 and the voicemail said the office was CLOSED and here it is 5:15 and no one EVER ARRIVED. I realize compared to other jobs this company has, my job was small and not worth a lot of money. However, the measure of a great business is to treat small customers as well as your big customers. If you don't show up when scheduled, fail to add a job to your schedule, and keep lying to your customer about the arrival time of your tech who NEVER shows up at all...why would I trust this company with my larger corporate work? How you treat people matters, whether the job is big or small. This was unacceptable today and I did not appreciate that I had to keep calling YOUR business to find out what was going on, what happened to the tech, etc. Why aren't YOUR people communicating with customers? Why didn't anyone apologize? Why didn't anyone call before close of business to say, "Hey, we're not coming!" I was extremely unhappy because no one cared that I had taken time off work to meet the tech and no one cared enough to even CALL me and let me know what was going on. You guys dropped the ball big time here and were incredibly thoughtless and rude. Update: They just arrived at 5:36 pm. The techs themselves were GREAT and were able to do the work and complete the job. However, I wanted someone to know about the lack of transparency and communication today as it was very upsetting to me. The quality of work and the people you hired to do the actual technical job were terrific, knowledgeable and qualified. I realized it was not THEIR fault today, but I think it's important for people to know about the communication problems. I updated my review from 1 star to 3 because of the actual techs and their skills.

Igor did an amazing job installing our brand new 75' TV. He was on time, friendly and very…read morecompetent. Also, the price they charge is very reasonable to the high quality of service they offer. I totally recommend this company and give Igor a 5 stars! Thank you!

What a waste of time. Ive been dealing with them for a while. Got a quote, ordered the mounts and…read moreaccessories I needed and I let them know i was ready...that's when everything changed. Now they said we have to charge you a fee to make sure we can do the job (recessed box) and now instead of an extra $150 for the job it will be closer to $500 because we misquoted you. Mind you these people sent me a picture of a recessed box they've done and it was exactly what we agreed on. They said we thought you meant something else, like , really? You sent a photo to confirm and we agreed. Honor your prices don't be short sighted. Better to create a loyal customer.

I've used Installationpro three times now to hang TVs and a heavy mirror across two different…read morehomes. All of the technicians have been very thoughtful, efficient, and prompt, and the work has been excellent. Communication was consistent and clear as well. Highly recommend.

I was extremely happy with the results, It's like a family…read moremember doing it, and caring About the results.. Joey Girotti I

I brought my dead Sony watchman color crt tv to this shop for repair…read more He was fast and honest Brought my crt tv back to life Would recommend this shop

I own three Microscope LED units for my Global Dental microscopes. Unfortunately, these units are…read morepoorly supported--no replacement parts are available from the manufacturer, and once the 3-year warranty expires, a failure means paying $2,800 plus tax and shipping for a new one. Ouch. Over the last few years, I've had to replace multiple units, as they all seemed to fail after about four years. I tried two electronic repair services (including one connected to an electronics supplier in Costa Mesa) but had no luck. Recently, when my wife told me yet another light was failing--and since she relies on them working perfectly--I started searching again for a reliable repair shop. Newport TV VCR Repair was honestly my last thought, since I assumed they wouldn't know how to handle specialized medical lighting. But when the last light went down and we were about to order costly replacements, I decided to give them a try. I had already tested a re-manufactured unit from eBay, but it was nowhere near the right brightness. Newport TV VCR Repair was nearby, and I was in a rush, so I called Bill. When I brought the three lights in, Bill admitted he'd rather not take on the job, but said if I wanted, he could do a full diagnostic for a fee. I agreed. A few days later, right on schedule, he called back. He believed he could repair them but would need to order parts. If the repairs worked, I'd pay him; if not, I'd just be out the diagnostic fee. Sure enough, Bill repaired two units successfully (currently working on the last which got more damaged by the other repair shops). He even walked me through the work--replacing chips (and programming them), a surface-mount capacitor, blown board trace and even correcting an incorrectly installed MOSFET. The lights now work flawlessly. Bill is incredible. This is far beyond simple AV repair--his skill, honesty, and thoroughness are rare to find. If you need electronics repair, take your equipment here. I'm very glad I did. If you are a Global Dental Microscope LED owner who needs to get a repair and found this by a Google search, I would recommend calling him...So good.

Daniel has worked with us on two houses now over the last few years and just finished setting our…read morenew home up with security, sound, TV and internet. He's wonderful to work with, the end product is excellent, easy to use and we couldn't be happier. He cares about the quality of the work, his pricing is more than fair and gives great advice on where we get our best value in the system. Follow-up is great after install on anything that comes up. Couldn't recommend Sound Advice more.

Mango Is amazing at his craft- very attentive and works so hard for all…read moreHis customers. Thankful for having mango for back and foot - I recommend