So this is a long overdue review. In the past year I have had multiple services done on both my…read moreHVAC and Electrical. The photos are of the new doorbells Airstream installed for me last summer and it has already been a huge help along with the porch light in identifying and dealing with unexpected visitors (good and bad, mostly good). As for our HVAC we have had considerable work done on it over the past year, and at every step Airstream was honest, professional, and transparent with their pricing while respecting our budget and time. After the 2026 winter storm, we found that the system had been taxed significantly and Airstream has worked with us over the past few months to get it back into tip-top shape for the summer heat. Each time the work has been done efficiently and with minimal interference in our daily activities and minimal stress on our our pets. I can not recomend this company enough, and look forward to continuing to work with them.

Huge waste of time. I scheduled an estimate and they sent someone out to look through a few…read moreelectrical requests: car charger install, new outlets, low voltage drops, and I was promised an estimate in a few hours or next day. They just never sent an update. When I reached out to check in they said they'll follow up soon, and then continued ghosting. If there's some reason you don't want to take a job then respect my time and say so. Don't promise an estimate to be sent when you were never planning on it.

Mike saw that one of my A/C units was out of Freon and convinced me to call the HVAC guy who worked…read moreon my system previously. By listening to Mike I saved $800 on new Freon- the other guy admitted he made a mistake! Mike is trustworthy and a good guy! Don't hesitate to get in touch with him!

Mike showed up the same day I called when tenants ac was out and completed the work. Will…read moredefinitely use again.

Hatton's is an honest business. I called multiple places for AC repair and all they cared about was…read morequoting me absurd costs to encourage me to purchase a new setup. Hatton's was willing to talk to me and listen to my concerns. I would recommend this company to anyone in need of AC repair and service

James and his team are really good at what they do. We had to have our hvac replaced, and they…read morecame in at a couple thousand less than any of the big companies. I really like that when I call, James is the guy who answers, no receptionist, the owner himself is who you talk to.

OMG!!!! The best... can't say enough about the 2 gentleman that came out on a rainy day may…read more12,2023, to look at my unit, we were told by a previous company that came out same day that we need a new AC unit, these guys were awesome, I told them exactly what other company said they looked at the unit and said we don't need a new one, it was the thermostat that needed replacing not My whole AC unit .. thank you .. they are truly the best .... Highly recommended this company..!!!!job well done

Just wanted to let you know what great service I received. I called right after closing time and…read moretheir answering service told me they would send a text to their on call guy. Within 10 minutes Anthony called me back....was at the home in another fifteen and problem solved within minutes. Since this was a rental home my tenants did not have to go without heat/air over the holiday weekend. Thanks Fann's and Anthony, you will have all my business from now on.

We recently had Lee Company perform service on our A/C units as part of our annual maintenance…read morecontract. To be honest, it's been a long time since I've been truly impressed by a service technician's work ethic and attention to detail. That changed when Ronald Edmonds came out to service our system. Ronald restored my faith in what exceptional customer service and craftsmanship look like. From the moment he arrived, it was clear that he takes tremendous pride in his work. He didn't just perform a routine maintenance check--he treated our system as if it were his own. He thoroughly inspected every component, explained what he was doing, and went above and beyond to ensure everything was operating at its best. What impressed me most was the care he put into every detail. He cleaned and serviced our 15-year-old unit so meticulously that it looked nearly brand new when he was finished. His professionalism, dedication, and commitment to quality are rare qualities these days. I can't say enough good things about Ronald. Lee Company is fortunate to have someone who represents their organization with such pride and integrity. If you're lucky enough to have Ronald service your equipment, you'll quickly understand why he stands out.

Money Grab - I had Lee company come to my home to make a repair, and it was very unsuccessful. They…read morecame 3 times, first time I needed refrigerant ($849) - that lasted about 4 days, and they order the evaporator coil ($949) to go in the air handler because it was leaking - that lasted about 3 days. Then replaced a suction line accumulator - no charge. Unit still not fixed!! I called a different HVAC and they find a leak in my coil outside. I also was dumb enough to by a maintenance checkup agreement ($168) - dah! I asked for a refund and Lee Company (Jon - the Operations Manager) said No, wouldn't even meet me halfway. We can't predict when something else will break besides, your unit is 9 years old. Come on man, you guys were shooting in the dark and guessing. Now you are costing me the cost of a whole new unit. No one wants to work on something that has been jury rigged. Thans for the excellent customer service.

Very quick response time, very knowledgeable. Would use him…read moreagain. Great experience will refer him to others.

I had a repeated issue with my HVAC unit from a previous repair from another company. A friend…read morerecommended Fortune's and I am most impressed and thankful! They arrived, were very professional and friendly, shared with me every detail of what they needed to inspect. They proceeded with the inspection, and not only explained in detail what they found, the functions of each minor issue, and how they corrected it, but even showed me pictures! I now understand my unit more than ever and so thankful they took the time to explain it to me! I did not purchase my unit from them, yet they treated me like I was their number one customer. They are a top-notch operation! I grew up in a family owned business and happy to be doing business with this family ( father and son)! They are a blessing and I will be calling them for future needs!

I have been using Mr. Kool for over 6 years. Paul and Michael are the best. Good people who work…read morehard, are prompt and do a great job. Shannon in the office is great for scheduling and keeping the user informed. Reccomend Mr. Kool highly.

I highly recommend Mr. Kool & Heating co. I have been using…read morethem for the twice a year preventative maintenance check ups on my HVAC systems. I recently had them come out for a service call when one of my heat pumps wasn't functioning during a very cold spell. They got the unit running and took the time to explain what had happened. Their technicians are very knowledgeable, show up on time and take pride in their work. From what I've seen, you can't go wrong with the Mr. Kool & Heating Co.