Mike is knowledgeable, professional and fixed my problem. Another service had been here 3 times in a month without correcting the cause of the issue. [[HIGHLIGHT]]Thanks, Mike. You've got a new customer.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I will be having you return this fall to prep my system for winter.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Mike saw that one of my A/C units was out of Freon and convinced me to call the HVAC guy who worked on my system previously.[[ENDHIGHLIGHT]] By listening to Mike I saved $800 on new Freon- the other guy admitted he made a mistake! Mike is trustworthy and a good guy! Don't hesitate to get in touch with him! read more

[[HIGHLIGHT]]Mike is super responsive; knowledgeable and honest.[[ENDHIGHLIGHT]] He will shoot you straight and pricing Is very reasonable. He got our AC working in no time. read more

Mike showed up the same day I called when tenants ac was out and completed the work. Will definitely use again.

When our air conditioning went out a different local company tried to tell us we needed to buy a whole new unit. I called Mike as a second opinion, $200 later and the unit was up and running. That was years ago and the unit is still working great! [[HIGHLIGHT]]He does all of our repairs and is usually able to get here quickly.[[ENDHIGHLIGHT]] I will never call anyone but Mike ever again. read more

Fast service (within an hour), very reasonably priced, & had my A/C unit running within an hour of arrival (part was in his truck). Highly recommend! read more

[[HIGHLIGHT]]After 2 no-shows from other recommended HVAC companies, I came across Mike Cross's company and he truly came to our rescue.[[ENDHIGHLIGHT]] His reviews speak for themselves. Honest, genuine, beyond professional and knowledgeable. He was at our home within 20 minutes of calling after explaining the challenges we faced with the other companies. Thank you, Mike! Already planning to use his services again for routine maintenance/annual checks. And prices beyond reasonable and fair. 10/10! read more

Mike is the man. He was able to come the next day after contacting him and was able to get my AC running real quick, super knowledgeable and experienced. [[HIGHLIGHT]]Thank you so much Mike![[ENDHIGHLIGHT]] read more

Mike Cross is amazing! He was able to get our HVAC working perfectly. His prices are fair and he is very professional and knowledgeable. . 10 out of 10! read more

This guy is the main. Fixed it quick. Best experience I have ever had with hvac. Will is again read more

Mike Cross Heating & Cooling - Love this guy. - Heating & Air Conditioning/HVAC Near Me - La Vergne, Tennessee

Mike took the time to come over & inspect our very old HVAC unit that hadn't been working for years. He knows his biz and will do what it takes to get the job done well. His pricing was far better than other larger companies. Mike went above and beyond to help us refurb our older unit that wasn't working for so long & we are eternally grateful. Wouldn't choose anyone else for our heating & cooling! One of a kind guy. He may be busy at times & take longer, but it is absolutely worth it! read more

Thank You Mr Cross! I am a returning customer. Mike Cross does excellent work and explains everything that is happening. He got the A/C running again within about 3 hours of me first calling him. So fast and professional. The full repair needed is cost prohibitive at the moment, BUT with his expertise he was able to provide an inexpensive short term solution until we can afford the full repair...which while expensive, is undoubtedly much much cheaper than if I'd called one of the hvac "big names." Will definitely continue calling Mike when there are hvac issues! He's the only hvac repair I will recommend to anyone! If you need a repair, stop getting ripped off by the big names...and CALL MIKE!!! read more

Straight forward and honest work. His expertise helped to point out errors in prior HVAC work that will need to be fixed. Appreciate the advice and prompt service. read more

The HVAC company I had been using was busy during a heat wave, short of people, and unable to complete my job in an acceptable amount of time. That's when I researched other sources to clean my A/C unit and to add needed coolant. I found Mike Cross with great reviews on Yelp. 45 minutes after Mike arrived, the job was complete - and my cool air was working perfectly. Mike is extremely knowledgeable, personable, hard-working, and takes the time to estimate the cost of his work before the invoice is complete. You'll be happy with Mike's work - and his patience, fair prices, and great attitude. Highly recommended! read more

We had Mike put a new hvac system in and I would use him a million times over!! One of the best experiences in my 60yrs of life with a business owner!! Mike is extremely knowledgeable and his prices are extremely fair! You will not be disappointed if you employ Mikes services!! read more

This is a Yelp success story. Yesterday's nearly 90° F temps did a number on my air conditioning. My unit had an issue shortly after I moved in here six years ago that had to be fixed, but otherwise it had been running properly for quite some time. Based on the strength of the reviews here, I contacted Mike early this morning. He responded right away and was able to make it over this afternoon, which was critical as it was an urgent need. Mike contacted me before he headed over as promised, and he arrived within the estimated time window given. It turned out that my unit was low on Freon, and Mike did an excellent job of explaining how that can happen over time. Mike is friendly, knowledgeable, and professional. He didn't try to sell me things I didn't need and he didn't try to baffle me with tech jargon. Mike Cross Heating & Cooling has earned my repeat business, and I give him my highest possible recommendation. read more

I truly recommend Mike Cross & heating and cooling, they truly did a great job. I called him out just before spring time started for some reason my system was venting out the humidity in the house. Tech came out, took care of the situation and made some suggestions how to save me money didn't try to upsell me or anything like that, just true facts. Just as advertised $99 is what I paid. There's nothing like peace of mind, knowing that you can trust a company to do what they say they're going to do. RM3, Thanks! read more

I cannot say enough great things about Mike and his work, we've used him two different times for two different AC units and both times he did an excellent job. read more

Mike was great. Communicated promptly, showed up when he said he would and fixed my air conditioner on his first try. He'll be my first call in the future. read more

I highly recommend Mike Cross. Our furnace broke in mid-February during one of the coldest bouts we had in Middle Tennessee this year. On top of it my husband was sick with the flu. I called Mike after the wait for our regular heat/air company was too long. Mike was at our home in under 30 minutes. It turned out that we needed a new furnace because ours was old (nearly 20 years old) and it just didn't make sense to spend the money to repair such an old unit that was already at the end of its lifespan. Mike walked us through new models and installed a new unit quickly. We have since hired him for regular maintenance. He is courteous, honest, knows his stuff, his pricing is reasonable/upfront, and he is easy to work with. He also worked with urgency to get our heat back up and running. I'll never call another "name brand" heating/cooling company ever again. I highly recommend Mike Cross to anyone! read more

I was in a real bind, and Mike came to the rescue! I could only meet within a very short window of time and Mike made it work. He was fair, honest and really is an expert! Thanks, Mike! read more

Mike is a fair, knowledgeable, and friendly guy. Fixed my AC unit when the big name companies wanted to replace it. Don't bother with those guys, just call Mike Cross Heating and Cooling. read more

Fix my AC and saved me thousands from what other companies wanted.

Mike is fantastic found the problem fixed it and smiled and charged us half of what a big name hVAC company would have

Mike offers a premium and friendly service and responded to our heating needs very quickly.

Although I did not use them because he explained he was looking for a new duct guy and I need duct work, he did take the time out to explain a few things and give me insight on prices so for this I thank him for his honesty. read more

- Quick reply - Great communication - Up-front and fair - Knowledgable, thorough and informative - Courteous and pleasant Go with Mike today! read more

So, there I was... at home, in the late afternoon, making green chile & cheese papusas and watching more bad news on the TV when something popped in the neighborhood. My internet went out. The TV went out. The lights flickered. I shook my fist at whatever annoyance was plaguing my day. Things reset fairly quickly (except for the TV; that took, about, ten minutes) but I kept cooking and kept it moving. After a while, I decided to do some market shopping. I went upstairs to get my car keys and... whuff. Heat. Humidity. This *can't* be happening. Trump & Pruitt have worked tirelessly to continue to erode the environment and this summer of heat-breaking records (another one) meant that I needed A/C. I panicked. The fan was on but blowing warm air. The temperature had already jumped up 4 degrees in an hour. This was going to be bad. I called Mike. He was at the doctor's office but still made time to text me back a progress check of when he would be done. He called me, apologized for not being immediately available (!), diagnosed the possible problems, and walked me through fixing things on my own. Given the time of day and his personal schedule, he would be unable to come to me until the next day (still, faster than many many other places). I had no need for him to come out, though, because he managed to fix my problem over the phone! To repeat: I called this man at the end of the day when he was at the doctor's office and he diagnosed my problem over the phone and walked me through fixing it. Barring a resolution, he committed to being at my home first thing the next morning. He could have put me off. He could have made up a reason (and charge me) for coming out to my home. He could have done any number of shady things. He went above and beyond to do the right thing. Mike Cross is a stand up man and the only guy you need for HVAC services. I feel so fortunate to have him on my team. read more

Great customer service and was very efficient in arriving to do the job; as well getting my heat up and running.

Mike Cross is awesome. Very lucky to have found him on yelp. I had issue with my hvac cooling. He came out and fixed very next day. Great communication, great price. Can't ask for more than that! read more

He is not professional he was not on time he was unresponsive for approximately 4 days to let me know that he cannot perform the service on my unit read more

Mike correctly diagnosed my issue when the other companies didn't. He came out to help me quickly, and followed through with several more visits until the job was done. Extremely nice team, very fair, and professional. Highly recommended. read more

Best service around!! Mike was so great, he fixed our problem so quickly, is very honest, explained things thoroughly, and is extremely personable! We're so thankful for his help! read more

Timely, professional, knowledgeable, informative, and took care of our problem. If we have any more AC issues, I'll be calling Mike.

Our AC went out on Saturday and Mike immediately answered. He asked a few questions over the phone to see if we could fix it ourselves (we couldn't) and then came out on Sunday and gave a very honest and reliable assessment of what we needed. Super grateful for his help and authenticity! read more

Mike came out today to check our HVAC. He was 1) on time, 2) thorough, 3) willing to tell us what he could do because his help was limited, due to not being able to access our ductwork as an access door wasn't built in 4) professional and friendly. I'd highly recommend him to anyone and will call him for all HVAC needs in the future, as well as recommend him to my real estate clients! read more

My experience with Mike was great. I trust him and will definitely call him next time the HVAC has a problem. My air exchange system was dripping condensation like a faucet into my closet floor. When I called, Mike gave me an accurate window as to when he would be there and what the cost for the assessment would be. I appreciate that he tried the simplest fix first - he took apart the plumbing where it met the unit and applied sealant and put it back together. That didn't fix the problem initially, so he thought the drain pan would have to be replaced. He ordered the part and told me when it should arrive at the supplier and that he would be back that day to finish the repair. Well, after he left I guess the sealant had time to set up and it hasn't leaked since. Mike charged a very reasonable rate for the work and seemed pleased that his initial attempt to fix the problem ended up working. Really appreciated your help, Mike! I highly recommend his services! read more

Mike did a great job for us. Very responsive and informative. Would highly recommend

Mike was great! We had a really odd wiring setup with one of our units that wouldn't work with the Nest thermostat. Mike figured it for us, did some rewiring, and we were up and running within the hour. I will definitely be using Mike for any future HVAC work at our house. read more

I was nervous to hire someone with so few Yelp reviews to rely on, but I was compelled by the quality of the reviews that were here. It so happens that Mike also gave me a more attractive quote and a more prompt reply than his competition. Mike was incredibly competent and courteous and I will be leaning on him for maintaining my hvac moving forward. read more