My son has been seeing Ms. Jess for occupational therapy for a couple of months now for some…read moresupport with sensory issues and self-help skills and she has been nothing short of amazing! My son looks forward to seeing her each week. I love that they use neurodiverse-affirming play-based therapy techniques, so the kids are active and engaged. My son is already making progress after only a short couple of months. The office staff is always very helpful and kind as well. So glad we were referred to this therapy center.

Speaking therapy has been the best thing that has happened for my child. They have taken their time…read moreto help him and he is definitely getting the services he doesn't need. The staff at this location is amazing from the receptionist to the speech therapist that he sees. Even the owner did my sons evaluation, which makes me feel Even better that the owner is so involved in what is happening in her offices. This would definitely be a location. I would recommend to whoever needs help with speech therapy. They also do other therapies example is occupational therapy. Another good thing is at the office is always so neat and clean and I do like that when the children do go in the back, they have them sanitize before they start their therapies to keep all the germs away.

Motivated Kids has been such a blessing! My son receives OT with Ms Addie and Speech with Ms…read moreSabrina and Ms Jena. They are wonderful, empathetic/caring, educated therapists. I can truly see how much they adore my child. I have never felt like my son was just a chart number, which I have unfortunately experienced at different facilities. They are so personable and informative. I really wish I found Motivated Kids a few years ago. Finding quality care, especially for pediatric therapy services is touch here in Vegas. The Front Office staff is amazing as well, along with the Owner and Managers. I highly recommend Motivated Kids!!

The office staff is very inconsistent. I called as a new patient, have insurance, and was told…read moresomeone will call me. One week passed and nothing. When I called back, was told somesone will call me end of the week. Again nothing. On the 3rd week of waiting, I called them again, and I told them that if they are busy, to just let me know so I can request a different facility to have the referal sent over by my kid's primary. Inwas put on hold for 15 minutes and had to hang up and never heard from them back. I can't imagine how they treat those who don't have that nice insurance. I don't know if they have any idea how important this matter is for the parents and children with speech delay. Horrible customer service

Before we came to see Ms Makensie we were told by another speech therapist that our child could not…read morebe helped and needed surgery. Since starting at Talk of the Town we have seen wonderful progress with our childs "S" sounds, which have improved significantly if not completely. What was once a consistent challenge has become much clearer and more natural. This growth has not only strengthened communication skills but has also boosted our child's confidence. It is clear that this progress reflects Ms Makensie's patience, expertise, and ability to create a supportive and encouraging learning environment. We are truly grateful for the dedication and care shown each session. Please extend our heartfelt thanks and recognition for the meaningful impact made with our child.

Miss Justine has been a pure blessing to our family. My son is starting to express himself with…read moremore and more confidence. He's always in a great mood when leaving her office. We've seen much improvement with intelligibility in the short time we've been with Miss Justine, we're excited for the future!

This happened about two months ago…read more Went to my 2 year old son's appointment at 9am, my husband came with us (who came straight from night shift work) since it's our son's first speech appointment. The frontdesk checked us in. I was wondering since my son is a new patient, no paperworks was given but I didn't bother to ask. We patiently waited then I noticed couple of patients was called and there we are still waiting. My poor husband was taking a power nap while waiting. Then my son started to get bored. It's 9:35am, so I went to the frontdesk and ask. She went to the office behind her and spoke to the therapist. Front desk lady came back and said the therapist's computer is broken that is why they have not called us and would like to reschedule the appointment for next week. I'm like what?? I called my husband and he got frustrated. He should be sleeping by now. And my poor son should still be sleeping. We came for an early appointment. Be professional if you are professionals. We asked for the therapist so we could talk to her. When she came, she just said "Hi. How may I help you?" I was thinking really you don't know what is happening after the front desk already spoke to you? And you in the first place should know you have a patient that you are seeing at 9am. But being a professional myself, I controlled my emotion and just introduce myself, my husband and my son who has appointment at 9, but it's already 9:35 and no one bother to tell us what is happening. We were just waiting here for nothing. And to think she had an appointment at 8:30 with another patient, all of a sudden her computer is broken? Can she not use another computer? Why they did not tell us earlier? We were really disappointed. We would understand if they said she's with another patient and she's behind. She didn't even bother to introduce her self. I was the one who asked who she is. Her name is Donna. They ended up rescheduling us. We left the office with frustrations. We went straight to my son's pediatricians office and asked if there is any other speech therapy who can see us in the valley. Unfortunately, this office is the only one who is affiliated with our insurance. I called the office and tried to get a different appointment/therapist. They were able to fit my son into a different therapist Erica and said she's one of the owners. So we made it to our appointment the following week, signed in and I was given paperworks to fill out right away. I was wondering why there is paperworks now, last week there was none. I asked the same frontdesk from last week. She said "I don't know". Did not say anything and just started to write on the paper. Then we were called right away by Erica. She is very nice and did a great job with my son. I am so glad that she is my son's therapist and not the first one. I guess everything happens for a reason. Erica is awesome! and she apologized of what happened last week before we head out.

All our speech therapist did was play with our 2 year old son and talk like miss Rachel. She didn't…read morego over any strategies for us parents to learn and use at home, she just handed us hand outs and tip sheets but didn't go over them. She said 6 weeks of once a week 30 minute sessions and then Nevada Early Intervention would take over, and when we asked if we could continue going there she said no but never said why. We only went here because of our insurance.

HORRIBLE STAFF & OWNER. THEY WILL SCREW YOUR CHILDREN OVER. RUN!!!!…read more Hi Lorrie, We have waived the fees for the evaluations because of the situation so you will not be financially responsible for the evaluations that were already conducted. When Colleen informed you that the boys are "good to go," she was referring to us having a script and having all paperwork completed. We are out of network and you know this information as you have received services with us in the past as well and you know we are out of network. INFORMATION FOR PARENTS: My son hadn't been at Speech House for a long time. The owner (Maria) took a 2-month break. We had a 7-year treatment history with her. After her request she rarely answered emails. I tried to start services again, she would say we could start soon, disappear again, and then lie about not getting emails. This was not only affecting my child, but incredibly disrespectful. I finally gave up. Over a year later the occupational therapist for BOTH my boys tells me she is transferring from her current company to Speech House in 2 months and transferring clients with her. She been our therapist for years. This is when I'm also told the owner (Maria) now has an army of office staff. I realize she's been spending her time creating a puppy mill business. This was her concern instead her clients. I'm also offered speech again with us moving over, but with a different therapist. For the next two month's the OT keeps telling me everything is "good to go" according to Speech House. We are asked to get referrals from our pediatrician and provided our insurance information. I'm never contacted further by the office. Then the day before the change my insurance calls to let me know this company is OUT of network THE SAME DAY authorization is sent by Speech House. Knowing this beforehand they said nothing. They waited until the day before the change to send this to our insurance! Later the owner (above) attempts to blame parents for not knowing who she is currently contract with for insurance. At the time when my insurance called, I immediately reached out to the Speech House. They casually offered to switch to "cash pay" for $600 monthly, like it's no big deal. I was placed in a horrible position. Do this or loose services. You can wait a year or more to replace lost therapy. I have two boys and two different therapies now at stake. But I had no choice but to decline cash paying. Only then did they offer to do a letter of agreement with my insurance so they would be paid as "in network. But they wanted me to do it for them. I stop my workday to spend hours dealing with the situation. Our insurance then advised I could not negotiate an agreement on behalf of Speech House. Plus, the current authorization must be canceled. A letter of agreement cannot be done if out of network service is authorized. I call Speech House again and provide this information to contact our carrier directly. I get an attitude as if I'm putting them out after putting me in this situation. An approval response is 10 days. I'm told they will handle this. Our OT then calls the office as well to follow up and was discouraged from being involved. Two weeks later I get an email telling me to approve the previous authorization again, which I remind them that's approving cash pay and a letter of agreement was to be requested. The next week I'm sent another email stating BOTH my children's spots for OT AND SPEECH were given away and have a nice day. I was shocked. The owner then explains they are not "obligated" to do a letter of agreement, but they will not send me a bill!!! Then I realize a letter of agreement was never requested with our insurance. They just kept pushing for an authorization to cash pay and then canceled my boys services instead. They also cannot legally send a bill when we NEVER had services with Speech house AND the speech therapist never saw my son. If you enjoy dealing with a company who is dishonest, rude, has no accountability for their actions, runs a puppy mill for money over children, dealing with the owner Maria who has no moral compass, being blamed for their negligence, or screwing over your special needs children for at least a year.... this is your place!!! Thank you for being so amazing Speech House!!!

Maria and her team are amazing with my 2 year old. We have been through many therapists in the…read morepast, and they've all been very cookie cutter. I felt like we could get way more out of our therapy. I'm so happy we found The Speech House! My son receives speech/feeding, occupational, and physical therapies. We could not be happier. The therapists are exceptional at tailoring your child's therapy session to the child, and not just doing a cookie cutter session. My son LOVES going to therapy and LOVES his therapists. Everyone Maria hires lives up to her standards of being helpful, effective, genuine, compassionate and knowledgeable and we appreciate that. Thank you Speech House for seeing the able, not the label!

Excellent staff and therapist! Linda and Kevin are the greatest! I am swallowing almost like new…read moreand my voice has improved tremendously! Thanks!!!

I am leaving a five star review for the excellent treatment discussion from Linda Ganz who assisted…read moreus greatly with my husband's future planning. Linda obviously has great experience in strategizing on how to get the best for a patient who has risk of aspiration pneumonia following a brain stem stroke. We sincerely appreciated her time and energy. The technology is really great because we were able to look at real time of my husband's current condition. Although we do not live in this area, it would be worthwhile to have Linda's expertise. Should there be no other individual available for the kind of aggressive treatment that she has recommended. There is a however, however: Should you be planning to come to this facility for expert evaluation, please be sure to hand carry any documents that you have signed for the purpose of the evaluation. I used my turbo scanner to scan my documents and email them to the referrals coordinator. I also carried them with me because I had a feeling this was a good idea. During my first telephone call to the office I was perplexed as to why, in the absence of the referrals coordinator that the person at the front desk who sits right next to the referrals coordinator, could not actually take the information being relayed and set up the appointment. This only requires a little bit of cross training. We had had several discussions on the phone with the front office about scheduling and paying for my husband's test, which was a modified barium swallow test. In the previous discussions, the office staff answering the phone 1) did not relay an email to the referrals coordinator and I had to call back after several hours to confirm that my information had gone through and 2) neglected to let me know that we needed identification for the patient. Despite the fact that I paid out of pocket on the phone for the test, and the patient is in a different facility from where I am driving, we had no idea that a drivers license was required. So, fortunately, I had a photograph of the patients passport, which includes identifiers. I have no idea what a person who does not drive would bring with them, but at any rate my husband was coming in a facility and I was coming from another part of the valley. If I were running an office (I have taught customer service for medical assistants) the patient's family should be apprised of everything that's needed in the first introductory telephone call to vegas voice Institute. While I was in the office awaiting my husband's transport van, I was answering questions for the individual at the front desk.went to sit down and await the test. The individual at the front desk came back to me and asked the questions again, which I had just answered. There was no one else in the office, there was no extraneous noise, and I spoke clearly. I don't know why this consistently gets stuck in my craw that a person can be hired and not trained in professional handling of information or of listening. This was 9 o'clock in the morning and this was not 4:30 PM when one's brain could possibly be a little foggy. Two stars for customer service. Takeaway message: you get what you pay for in terms of a front office impression if you don't pay for someone who can handle basic information. The building is great and accessible, however the complex only has a ramp several stores up so be prepared to park further west in the parking lot if you are transporting someone in a chair. This is not a huge problem when the parking lot is empty as it is at 9 AM but later in the day, this could be helpful for you.

Amazing staff and therapist My baby loves working with Miss Lana & Miss Taylar. They are all very…read moreknowledgeable and provide great support.

Nice clean facility, staff is friendly and they text me to remind me about my daughters…read moreappointments. My daughter has been going to TickTalk Theraphy once a week for a couple months now, she enjoys theraphy with Michelle. Michelle gets my daughter to eat and try food she refuses to try at home, Michelle has my daughter laughing and making jokes. I've never seen my 3 year old interact like that with her former therapists. Michelle is a mother herself. She has a lot of patience, experience and knowledge you would want as your child's feeding/speech therapist. So far, we have progress. My drive to TickTalk Theraphy once a week are worth it. Thank you Michelle!.

Great personal care! Very patient with children clients!read more

After an awful experience with a previous speech therapist, I was very skeptical about trying…read morespeech therapy again. Then I spoke with Anna at Let's Talk, and she encouraged me to give the Let's Talk Southwest location a chance. I was hesitant, but her words and character truly made me feel like she believed in the therapists there and genuinely cared. I decided to bring my little one in, and from the very beginning, Anna and Erica at the front desk were so kind, welcoming, and sweet. We then began therapy with Ms. Lindsey, and I cannot express enough how grateful I am for her. Ms. Lindsey has worked diligently to truly learn and understand my son. She does not treat him in a cookie-cutter way. She acknowledges his individuality, uniqueness, and specific needs. She pays close attention to what works for him and what does not, and she treats him with genuine love, patience, and care. I have personally told these amazing individuals that they have brought tears of happiness to my eyes and joy to my heart seeing how much my baby's speech has improved, along with his ability to express himself and communicate more confidently. I truly cannot express my gratitude enough. Let's Talk Southwest is amazing, and I would recommend them 100 times over. They genuinely believe in what they do, and it shows when you see your child progressing and achieving goals. I am so thankful Anna convinced me to try again. Thank you, Anna. Thank you, Erica. And Ms. Lindsey -- you are absolutely amazing. You serve these children with excellence, and you are truly gifted at what you do. Thank you all so much!

This place is full of Amazing great professionals my…read moredaughter has been so lucky to have the care of a good number of therapists and they're all amazing we are so blessed to have found them. the Front desk ladies are so sweet We always look forward to go I want to say thank you to all of them individually but it's too many PT team is amazing and OT team as well

I consider us very lucky to have gotten appointments at My Turn. Not sure what the issue is but…read morewhen I contacted speech therapists for appointments, many were booked for months, 6 months!! Or unresponsive. My Turn ALWAYS answered their phone. They were clear, honest, and professional from the start. They told me what to expect and followed through. We were able to get an assessment after 2-3 months and once assessed, able to get appointments right away. We like our therapist, Jennifer, who is bright and kind and always ready with a smile. My daughter does seem to be speaking more, along with going to preschool, her language abilities have widely expanded since 6 months ago when she started. Appointments are only 30 minutes though and parents are expected to wait in the waiting room. Which is fine b/c 30 minutes go by fast. They also have tissue and plenty of seating, some in a sunny area, which is very nice. But realistically the appointments are closer to 25 minutes. I wish they were longer since it's a drive for us but overall I'm happy with her progress and feel confident about coming here.

This place is outstanding!! Robin in the front is so knowledgeable and helpful. Her kindness is…read morehow we got to this location. Then Austin, Miss Chris, Miss Taylor are all so kind and really care about these kids. I love the method where parents stay in their cars so the child and teacher can have uninterrupted time. Also they have a great schedule and routine where the child knows what's coming next and has taught my child how to was their hands been then I could have ever. We are seeing big results and they give us things to work on in our own home so we can excel speach even faster!!