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    The Thompson Center for Plastic Surgery

    4.2 (46 reviews)
    Closed 8:00 am - 4:30 pm

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    Ask the Community - The Thompson Center for Plastic Surgery

    Review Highlights - The Thompson Center for Plastic Surgery

    it took me 13 years to make the decision to have my breast augmentation and I had met with numerous doctors.

    Mentioned in 11 reviews

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    Synergy Plastic Surgery - Dr. Mahlon A. Kerr

    Synergy Plastic Surgery

    4.5(60 reviews)
    1.3 mi
    $$$

    I absolutely LOVE this place. Dr Blagg, his nurse, Janice and the whole staff are AMAZING. He did…read moremy breast augmentation in 2018 and I love my body and the confidence now have. He also removed a cyst from my back today. I'm a very anxious person and him and his nurse have just done everything to make me feel like calm and comfortable. He has taken care of me from the day of my consult to this day. I have to speak for Dr Kerr also for seeing me two weeks after my surgery after my scooter fall (whoops) while Dr Blagg was on his travels. So many positive happy vibes here! Both locations have the best admin, nurses and doctors. I've already recommend so many people and will continue! See my ig for more photos Chelsey_bates Thanks Dr Blagg for changing my life! Much love

    I chose Synergy because my sister had a wonderful experience there a few years ago, so I went into…read moremy consultation with high expectations. Unfortunately, my experience was very different. Cosmetic surgery requires a tremendous amount of confidence in a practice. Unfortunately, I left feeling more like a price tag than a patient, and more like a scheduling problem than someone whose time, comfort, and vulnerability mattered. To start with the positives, the staff was friendly, and I fully understand that emergencies happen in a medical practice. I respect that the doctor prioritized a patient who needed immediate attention, and I would never fault a physician for taking care of someone in an urgent situation. My frustration comes from everything surrounding that emergency and how it was handled. I originally scheduled my consultation at the Austin location more than two weeks in advance. The day before my appointment, I was informed that Austin's AC was out and asked to drive to the Round Rock location instead. I expressed concern about the additional distance and asked whether I should simply reschedule. I was assured there was availability, told I would get to meet directly with a doctor, and offered a waived consultation fee for making the change. I adjusted my schedule, took the entire day off work instead of a half day, drove the extra distance, arrived early, completed my paperwork, and was brought back promptly. After a brief discussion, the doctor asked me to change into a robe so we could continue the consultation. After changing, I sat alone in the exam room for more than 45 minutes. One staff member did check on me about 20 minutes in and explained that the doctor had been pulled into an emergency. I appreciated the update. However, after that, there was no communication. No one offered me the option to reschedule, gave me an estimated wait time, or discussed alternatives. I sat there needing to use the restroom, feeling vulnerable, and wondering if anyone remembered I was there. Eventually, I opened the door myself and asked whether I should reschedule because it was clear the doctor would be occupied for quite some time. What bothered me most was not the emergency itself. It was the feeling that the practice tried to fit additional patients into a location that simply wasn't prepared for the increased volume. If the Round Rock office couldn't reasonably accommodate the added appointments, I would have preferred to be rescheduled from the beginning rather than spend roughly three hours driving round-trip and leave without the consultation I came for. By the time the doctor returned and offered to continue, the trust was gone. During my wait, I also witnessed another patient leave after expressing frustration about an extended delay and wanting her time respected as well. I genuinely believe Synergy has many satisfied patients, including my sister. However, first impressions matter--especially when deciding whether to trust a practice with elective surgery. I hope this feedback helps improve the experience for future patients. Unfortunately, after this experience, I chose not to move forward with treatment through Synergy.

    Photos
    Synergy Plastic Surgery - Synergy Plastic Surgery - Waiting Area

    Synergy Plastic Surgery - Waiting Area

    Synergy Plastic Surgery - Synergy Plastic Surgery - Office

    Synergy Plastic Surgery - Office

    Synergy Plastic Surgery - Synergy Plastic Surgery

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    Synergy Plastic Surgery

    Lauren Crawford, MD - Board certified plastic surgeon, Dr. Lauren Crawford

    Lauren Crawford, MD

    4.6(10 reviews)
    1.9 mi

    Had my first major surgery with Dr. Crawford in November 2019. Everything from start to finish with…read morethis place was amazing. From their office staff, facility, phone skills, nurses and all the way to their surgeons, this place is top notch. I searched for years throughout the Austin area to find the best group of surgeons and am so happy I waited for Dr. Crawford. Her skill and experience is what drew me however it was her kindness and dedication that made me 100% certain this team was the team for me! My life has changed for the better since meeting the group of people at Synergy. I highly recommend them for any surgery.

    I am so thankful I met Dr Crawford. I was in a very precarious predicament. I had fallen and…read morerequired sutures in my face above my eye. I had gone to the hospital ER and was diagnosed with fractures of the face and a broken arm as well. When I went to have my face sutured up, I asked for a plastic surgeon. This hospital did not have one available or on call. I'm sure the ER doc could have sewn me up... but since it was the face, I wanted someone with a heighten level of expertise. It was not the hospitals position to call my insurance company to locate a plastic surgeon that was in network that was on my plan. I had to do this myself. My insurance company gave me a list of physicians that were in network and close to the hospital that I was at. I knew it might be difficult finding a doctor that would take me that day, sight unseen from an ER room. The odds were against me. With the phone that the hospital provided me, I took the list and went to calling. Dr Crawford was the first name on the list. I dialed her office and reached her Patient Coordinator, Cristina Williams. I explained my situation and Cristina said she would check with the doctor and get back with me. I continued making calls to the list of doctors attempting to find an opening in their schedule... with no luck. It wasn't long before Cristina called back to the hospital stating that Dr Crawford would fit me into her schedule. Cristina instructed me to immediately head to their office. She said there maybe a wait since the doctor would be fitting me in. I didn't mind waiting... I just needed to be treated that day when the wound was fresh. There may have been a wait but what I received in exchange was well worth it. Dr Crawford was fully aware that the depth of the laceration would take two layers of suturing. She used the tiniest of thread and needle leaving just a trace of the aftermath. She even offered to review the CT scan of the face taken at the ER to ensure no further treatment was needed for the facial fractures. Dr Crawford is personable and has a very kind bedside manner. She is technically sound in this delicate specialty, I will continue to use her services when the occasion arrises and recommend her to others.

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    Lauren Crawford, MD - Dr. Lauren Crawford

    Dr. Lauren Crawford

    Lauren Crawford, MD

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    Hall Plastic Surgery and Rejuvenation Center

    Hall Plastic Surgery and Rejuvenation Center

    4.5(11 reviews)
    3.8 mi

    I had an appointment scheduled for microneedling with exosomes. After driving all the way to the…read moreclinic and being taken to the treatment room, I was informed that they had run out of exosomes and could not perform the treatment as planned. What was most frustrating is that no one contacted me beforehand to let me know there was an issue with the product availability. As a result, I wasted my time driving to the appointment for nothing. To make matters worse, when I spoke with the manager about the situation, instead of apologizing for the inconvenience, she tried to justify it by comparing it to a retail store running out of merchandise. That comparison was completely inappropriate. A medical or cosmetic treatment appointment is not the same as shopping, and patients should be notified in advance if a required product is unavailable. The lack of communication and the manager's response were very unprofessional. I expected much better customer service and consideration for my time. I won't be coming back or recommending this place

    Shelie is absolutely amazing! From the first time I met her, I felt completely at ease and…read moreunderstood. She never rushes you--she listens, explains everything clearly, and ensures you feel confident and relaxed before moving forward. What really sets Shelie apart is her patience and gentleness. You can see she genuinely loves what she does and cares deeply about helping her clients look and feel their best. Her work is beautiful and natural--I always leave feeling like the best version of myself. Shelie isn't just an aesthetic nurse; she's an artist and a genuinely kind person. I'm so thankful I found her--I honestly wouldn't trust anyone else!

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    Hall Plastic Surgery and Rejuvenation Center
    Hall Plastic Surgery and Rejuvenation Center
    Hall Plastic Surgery and Rejuvenation Center

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    Austin Vein Specialists - Round Rock Texas - Round Rock Texas Vein Specialists: Varicose Vein & Spider Vein Treatments

    Austin Vein Specialists - Round Rock Texas

    2.5(2 reviews)
    1.3 mi

    Please note!!! This is for the Austin location on mopac. Went here to get spider veins on face and…read morelegs, as well as some varicose veins on legs looked at. Staff was super friendly and professional. They had emailed me new patient forms so I already had those filled out when I got there. That made the whole check in procedure easier. Being a nurse for almost 30 years- I have a very serious problem with people who don't introduce themselves and explain their role in the healthcare setting. If you are going to touch me, get my weight, blood pressure and ask me personal questions then you need to tell me your name and that you are the assistant. Period. Once again- I had to kindly ask the name of the person who invited me back to do the aforementioned things- which is the reason for 4 stars and not 5. The office facilities were very comfortable and inviting. Dr. Gotvald was very professional and explained things very well. We went ahead and did treatment for spider veins on my cheeks and Nose from sun damage and they are healing but still a bit of a ruddy appearance. He was very rebooting and gentle. Also of note- the staff was up front with me a few days ahead of time about this cosmetic procedure so I knew exactly how much I would be paying which was helpful. I will be going back in a couple of weeks for ultrasound oz my legs to see the extent of this gracious gift of varicose veins in my legs bequeathed to me by my mother, and to form a treatment plan. I will update the review at that time.

    I was prepared to spend thousands of dollars there getting vein removal, but the consultation is…read more$300 and that does not go toward any treatment or anything just $300 to walk in the door and lay eyes on you. LOL. I'll be going elsewhere bc what. Lady on the phone was really nice though.

    Photos
    Austin Vein Specialists - Round Rock Texas - Dr. Joel Gotvald MD, FACS,  RPVI. Board-Certified Vein Specialist & Vascular Surgeon

    Dr. Joel Gotvald MD, FACS, RPVI. Board-Certified Vein Specialist & Vascular Surgeon

    Austin Vein Specialists - Round Rock Texas
    Austin Vein Specialists - Round Rock Texas

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    Brushy Creek Family Physicians

    Brushy Creek Family Physicians

    3.8(31 reviews)
    0.3 mi

    Dr Supkay, her nurse, and the staff at Brushy Creek Family Physician are top notch…read more Dr. Supkay is a professional & compassionate doctor. She is thorough and proactive with her healthcare approach. She also stays current on the healthcare industry to ensure you get the best care and most current protocols based on ethnicity where relevant. This sets her FAR apart from other physicians in the area. I would drive a million miles to see Dr. Supkay. Setting up appts, request of refills, insurance is all an ease due to the excellent attentional to detail & communication. They also have an amazing patient portal which makes communication with Dr Supkay & her nurse very easy. You can also make refill requests & get lab results from the portal. I absolutely LOVE that Dr Supkay does NOT keep your lab results hostage. As soon as CPL completes them, Dr Supkay allows us to see them. And she follows up to discuss of course. The convenience of CPL being located on site makes any follow up labs easy breezy. Highly recommend Dr Supkay as part of your medical care team!!! Thank you Dr Supkay & staff for the continued compassionate care!

    Impossible to get a timely appointment. If you are sick or have a serious medical need, do not…read morecall this group...they rarely answer the phone anyway. Most of their good doctors left, so they really don't know what the hell they are doing....save your time and money and find another provider.

    Photos
    Brushy Creek Family Physicians
    Brushy Creek Family Physicians - Nice large waiting area with 2 sides, one for sick kids and one for well kids

    Nice large waiting area with 2 sides, one for sick kids and one for well kids

    Brushy Creek Family Physicians

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    The Thompson Center for Plastic Surgery - plasticsurgeons - Updated August 2026

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