We had a great experience working with Zack from Trinity Tile on our fireplace tile project. From…read morestart to finish, Zack was extremely professional, communicative, and easy to work with. His craftsmanship was excellent--every detail was done with care and precision, and the finished fireplace looks beautiful. He showed up when he said he would, kept the workspace clean, and made the entire process smooth and stress-free. We couldn't be happier with the results and would highly recommend Zack and Trinity Tile to anyone looking for quality tile work.

Zack did a phenomenal job replacing the tiles in my shower. Even the plumber--who came in to handle…read moresome additional work--was so impressed that he asked for Zack's contact information on the spot. From start to finish, Zack was exceptionally responsive, professional, and easy to work with. He puts a lot of attention in his craft, which speaks volumes! He also offered a few design suggestions I hadn't considered, which led to a much more refined and polished result than I originally envisioned. Beyond the quality of his work, he was thoughtful about protecting my home, carefully covering and prepping the work areas. Zack is clearly experienced and takes pride in what he does. Highly recommend!

I hired Eliab of The Good Tile to remove our 90s bleh kitchen floor tile, remove our backsplash…read moretile, and install over 300 square feet of new flooring tile plus new backsplash, and extensive accent wall tiling in the backsplash tile. My new floor tile has a pattern, and the backsplash tiles were 2.4" x 8" ceramic hand glaze ceramic tiles, and so neither would be easy to install unless the tile installer was very skilled. I thought the review photos on Yelp showed Eliab already has an extensive body of work done well, and I loved that he specializes in tile so I knew that he should be very competent at it. And he and his guys Salvi and Rafael were excellent! They worked hard and did very precise work. That was a ton of cuts and joints to line up perfectly with all that subway tile, and it looks wonderful. The cuts around light switches and power receptacles: also precise. He was as good as his word about showing up, doing it right, and cleaning up as they went. He earned my trust, was good to work with, and I would happily hire him again. I definitely recommend! I will post pictures for now as is - but keep in mind the construction is still going on so they will not look as great as they should. I'll try to remember to update our photos when the remodel is truly done.

I had a horrendous experience with The Good Tile, and I would strongly caution homeowners before…read moretrusting this company with any project. Elias quoted me for tile work in my bathroom and kitchen, including coordination with a plumber he sent to remove the tub and complete related plumbing work. The plumbing was completed in one day, but the plumber charged more for changing out the faucets and told me Elias already knew the correct rate. From my perspective, this felt like the job was lowballed up front to get my business, with the real cost becoming clear only after the project was already underway. What happened next was even worse. Eliab was supposed to return the following week to finish the tile work and dispose of the tub. I texted him to confirm the schedule and materials, but he would not return my calls. Then he did not show up. No explanation. No professional courtesy. No accountability. He left my kitchen unfinished, failed to complete the work he agreed to do, failed to remove the tub as promised, and left me having to hire another contractor to finish the job. This was not a small scheduling issue or simple misunderstanding. This was an unacceptable experience involving questionable pricing, ignored calls, a no-show, unfinished work, and additional cost to me as the homeowner. Based on what happened to me, I strongly warn other homeowners to be extremely careful before allowing them into your home or paying them for a project. UPDATE: Your response is exactly why I posted this review. Instead of taking accountability, you are minimizing what happened and trying to shift the blame. To be clear, I did not hire a random plumber on my own. You recommended and coordinated the plumber as part of this project. The issue is not simply that his pricing was separate. The issue is that the plumber stated you already knew the correct rate, yet you quoted me a lower amount up front, which made it feel like a bait-and-switch once the job was already underway. That is a serious communication problem, and as the contractor who brought him into the job, you cannot now pretend it had nothing to do with you. More importantly, this was not just about the plumbing. You were supposed to return the following week to finish the tile work and dispose of the tub. I texted you to confirm the schedule and materials. You did not return my calls, and then you did not show up. That is not a misunderstanding. That is a no-call/no-show. As for your claim that nothing was left unfinished, the photos I uploaded speak for themselves. The entire kitchen tile work was not completed, and I was left having to hire another contractor to finish the job. I would not have posted photos of unfinished work if the work had been properly completed. Your response also ignores the inconvenience, added expense, and stress caused by your lack of follow-through. A professional contractor does not stop responding, fail to show up, leave a customer with unfinished work, and then dismiss the entire situation as a "misunderstanding." This experience was unacceptable. The photo shows the condition of the UNFINISHED work, and my review accurately reflects what happened.

Incredible work. The job was replacement of existing shower floor without damaging the wall tiles…read moreand they delivered easily. Super careful craftsmanship and patience. Would recommend for any tile job for sure.

I had two showers which needed tile replaced after some plumbing work…read more Excellent work. Came in on schedule and within estimate. Nice guys!

Beautiful store, so fun to look through. Everyone there has been super friendly and helpful the…read morecouple times I've been in as well. Ended up getting purchasing some tiles for a bathroom remodel from them and was really happy with the tile. We had some major problems with the actual install (different company), and Clay Imports was really nice about helping us problem solve, offering advice and also sending some complimentary tile options for the section we needed to have replaced. They have a super cute Instagram account as well, if you're into looking at tiles on social media

I have to give a huge thank you to Nick for stepping in and resolving our issue with the tiles…read more All is good!!

Fuentes tile did a great job coming in to finish a job that another contractor had abandoned. It…read morewas a small area of tile that needed to be finished and we already had the supplies. Olvin was quick to respond and they got us scheduled right away. They arrived when they said they would and the job looks great. It's seamless with the existing tile. Great work!

Antonio, owner of Fuentes Tile is the best! He is kind , professional, courteous, punctual, and…read moreefficient. He gives a straightforward quote, shows up on time, he is well prepared, works hard, takes excellent care of your home while working, and cleans up the work area at the end of each workday, And best of all, his workmanship and skills are phenomenal! You will love the results! He creates beautiful tile work!

Jerry was fantastic at helping us match up a small project with discontinued tile. 4 stars because…read morenot all the staff are as knowledgeable there. I had to go back twice to catch Jerry but he's worth tracking down.

Used The Tile Shop Again. Ordered more Victoria Blanc tile. Antony at the Research and Hwy 360…read morelocation had to call around and find my tile at another Tile Shop store. I was able to pick up the tile on the same day for my tile installer. Wonderful service! Great store.

Flooring warehouse in Austin on 2400 W Braker Lane did our carpet removal and replaced it with…read moretile. The entire experience was amazing. We received quotes and did walkthroughs with other vendors, but Flooring Warehouse blew us away. Tyler was the sales rep that helped me and he was knowledgeable, responsive, and on time every step of the way. He answered all of our questions, made recommendations based on our price point and desired outcome. The installers they used were also top notch. They came early, and left late. Cleaned up, and was careful to walk us through everything they were doing and did. Tyler followed up after the install to make sure everything was good and we were satisfied. Great experience!

I own multiple rental properties. I visited the Flooring Warehouse store on Breaker Lane, where I…read moremet Matt. They've installed flooring in three of my houses--two with LVP and one with carpet. Matt quickly understood my needs and offered tailored solutions, whether it was attractive, high-quality LVP for a home I was preparing to sell or durable, budget-friendly carpet for a rental. He made thoughtful adjustments to help me stay within budget, and I truly appreciated the returning customer discount. His quote even beat the total cost of buying materials from Home Depot or Lowe's and hiring an independent contractor. With professional installation, fair pricing, and outstanding customer service, it's no surprise I keep coming back.

Kevin and Amy were so helpful in helping me pick a tile out for a partial remodel. Kevin tracked…read moredown the original tile used and found out it wasn't available (although he even offered to try to find boxes of it outside the US for me!), and Amy helped me select options for the new tile. Their communication was prompt and helpful, and they even helped coordinate Austin delivery with another warehouse over the holidays. I am also so happy they referred us to Edgar and his crew, who did all the installation plus handled pick up and delivery to our home. Edgar was so fast to come out and gave a very reasonable bid for the installation work. He and his crew were flexible on timing, respectful of our home, and did a beautiful job with installation. We would absolutely recommend Edgar and hope to work with him and The Tile Guy again.

Easy to work with! Great communication. I highly recommend The Tile Guy. We got the tile we needed…read morequickly so we could get the work done in the timeframe we wanted.

We stopped by Floor and Decor at Parmer Lane and IH 35 to look at some bathroom back splash and…read moretiles. We did not have much time left as we both had to get back to work. Every time we turned a corner Floor & Decor staff was asking if we needed in help. The staff was helpful and friendly, which made our time at Floor & Decor pleasant. We got some great ideas today. We, however, need to come back and spend an hour or two looking at all their materials. Quite honestly, they had so many materials, it was bit overwhelming. Interestingly, we did not see anything from our Pinterest Wishlist. Our contractor has other decor places to explore in search of materials for our future bathroom. We likely will review the other places this weekend. We spent $0 today. At the end of the day, it will not take us long to actually to begin to spend money for our bathroom remodel.

Just want to update and add Mary Lu for a shout out because she was so helpful with a very…read morecomplicated return!