I went here because I saw it on Instagram. The before and after pictures they posted were really enticing. Who wouldn't wanna slim down a little bit with a simple massage? So I did the basic massage and the facial and they barely touched me. It was way to expensive and the staff don't seem like experienced massage therapist. This play is all hype and I would not recommended to anyone. read more

I usually love to write 4+star reviews only but as much as I wanted to write a 4 or even 5 star review for the Tox, I hesitated to do so... only because I felt that the service was defiantly not as attentive. They did not and have not taken the time to know if I'm happy after treatment and I felt more pressure by the receptionist to book another appointment. And to buy more sessions which they charge in advance, and they do not let you cancel or reschedule or to reimburse in the event you have an emergency which I feel very nervous about. I found out by an email I received after I confirmed my appointment. once the apportionment is confirmed they do not reimburse you if you have reschedule you loose your paid fee. The massage was not as expected and very painful I have to say that in the end I do not recommend and don't plan to return the massage therapist was not the problem if I may say she wasn't the problem at all. They do not offer parking and overall The management, policies, and service was not as I had expected. I do not recommend the tox im sorry but they just didn't move me in any way read more

I think you should really notify the customers BEFORE hand that there is a 90% chance they will experience severe flu like symptoms for 72 hours plus. Not AFTER once you've gotten there money. I've been in and out of sleep had to cancel all my appointments coughing non stop having horrible migraines and after doing my research online I found out this method is extremely toxic to the body and can actually make it worse. Of course the company is going to write a response to make themselves look better but do yourselves a favor and save you're self the 165 dollars. Not worth the pain. Prior to the appointment all the tell you is that after you need to hydrate. No warnings that you may get EXTREMELY SICK. read more

I came to The Tox for my first lymphatic drainage massage and facial and it was a REAL treat. First off, I received such a warm welcome from the front desk staff and was given a detailed introduction on what to expect and all of the tools and products they would be using for my treatment. The space is modern, clean, and chic and has great music. I got my massage from Emily - she was so kind and described the treatment throughout the entire process. I came out of The Tox feeling so refreshed, euphoric, and healthy - I can't wait for my next treatment!! Thank you, The Tox!! you're my new favorite read more

I had a lymphatic drainage massage at The Tox and it was phenomenal. My therapist was Lauren and she was knowledgeable and professional and communicated well with me to understand any issues I had and how she could help. It's my first lymphatic drainage massage and I will absolutely be a regular client - I feel great -- and much better than a regular massage! read more

Very disappointed. I've had many lymphatic drainage massages before and this was not that. I don't know what this was, but I do know I am swollen all over and feel like crap. My review is specific to their Costa Mesa location. Their communication when booking my appointment should have tipped me off, as they needed to change my appointment for no apparent reason and their text communication to do so - was extremely confusing and disjointed. I was told when I arrived to call or text. I arrived 10 mins early (bc we initially said my appt was at 1, but then they changed it again to 115pm). No one answered. I waited around until my appt time and saw a girl walking up, who appeared to be on break and finally let me in. I was disappointed to see that there were only black curtains separating "rooms" and the music playing was SUPER loud and not the slightest relaxing. Also, each room came equipped with an overhead light that was directly overhead and glaring into your eyes the entire time. My massage therapist was nice enough, however it was obvious from start to finish that she was new. In fact I would question if she was actually trained. She was extremely rough. SO ROUGH that I was holding onto the table to brace myself. Her motions and methodology were very abrupt and downright painful. When she got to my abdominal area, multiple times I told her I was going to throw up. She laughed nervously. I think she tried to ease up, but didn't appear to. (To note, my entire stomach is very swollen and extremely painful to the touch). By this point I was looking for a way to leave. She asked me to roll over and there was no face cradle. No bolster for your knees and no face cradle. When I asked about the face cradle she told me "our CEO doesn't believe in them". Given that I am in the industry, I know thats absolute insanity and told her I was done and ready to leave. The girl at the front let me know she couldn't give me my money back but gave me a "glow glove" that looks like it would like rip your skin off to use it. I won't be returning and question all the legitimacy in advertising I've seen on social media regarding this business. read more

Had my first ever lymphatic drainage massage here today, and it's safe to say I'm obsessed. Lauren was super nice and used the perfect pressure to drain my body of toxins and once I was done I was able to see the difference. Lauren also took before and after pictures too which I truly appreciated. I left feeling light as a feather, definitely recommend! It's totally worth it! read more

WOW! Cannot put into words how amazing my detox was. Elle was so professional. Took her time. Was attentive and left me feeling great! Feel so much lighter. Perfect thing to do before my flight tomorrow! Will be back! read more

This is definitely a modern massage parlor. Instead of being in your own closed off room they have curtains around the bed. You can definitely hear other people talking about their massages as well as hear their massages being performed. It is a very tight fit and the beds and lobby all share one room. The music is not at all spa massage relaxing, it is more current and edgy. I actually sang along to a few of the songs. With that being said, the massage felt amazing. I just think they could definitely up their privacy ESPECIALLY with how much they charge. If you are looking for a spa day, this probably isn't the place for you. read more

I had one massage here and it was good. I'm not crazy about the setup, with only curtains separating you from other people getting massages. I also became very ill for days afterwards - I guess I was releasing a lot of toxins, but no one told me that might happen. The biggest problem I have is how difficult it is to make an appointment here which is surprising since this is a new business. They rarely answer the phone and are very slow to respond to voicemail messages. They dont seem to want to work past 5:30pm during the week, and I can't get there that early because I work. Multiple calls later and I still couldnt secure a weekend appointment. I guess they don't want my business. I give up. (If they do want customers, they need to invest in an online appointment system and be more flexible with their hours.) read more

I decided to give The Tox a try last weekend. The location is really cool, beautiful and chic. The ladies at the front desk were very kind and showed me around after my arrival. My therapist was Emily, she was awesome! She was very sweet and genuinely cared about making sure my expectations were met. She did an excellent job and explained everything she was doing. Most importantly, I left feeling really great. It truly helped! I will be back :). I highly recommend The Tox and Emily! read more

I have had a few lymphatic massages and this one was hands down my favorite. The technique that is used is unlike any other and the suction machine used is amazing. It really does feel like the fluid is being sucked out. They added a face mask which just help me to relax into the treatment and was a lovely added bonus! My girl Ashley was incredibly and her hands are truly magic. highly recommend for anyone, especially those looking to get rid of unwanted holiday bloat. read more

Thank you Linda @thetoxla for the most healing, one of a kind first session at #thetoxmethod. Can't wait for my second session adding the face treatment and eventually body contour. From initially speaking to one of the lovely Tox Girls on the phone to walking into a very meticulously clean minimalist, healing space- you feel the energy of good, compassionate, kind, healing people. Also, let's discuss the raw rose quartz and palo santos as a gift post treatment! Seriously? The high quality tea... so much thought and detail . Courtney radiates Modern Women Energy and the epitome of a 'Girl Boss.' Her mission to create a magical, never before seen new healing method that gave me my first day in I'd like to say years where I was able to go to my family home in Malibu from SD, have a full day post treatment without flares along with energy and normal exhaustion from a full day. I'm forever grateful and feel the need to spread the word (it's already been spread), and not keep it as my not so hidden sacred healing space. I felt like a 'normal mid 30's healthy and thriving #modernwoman and am counting the days til next treatment. Thank you Danielle for being so helpful, friendly and accommodating, Courtney, endless THANK YOUS. This day was a great day. I needed a great day like this and can't wait for many more. #loveyourself #thetoxla #YOUyear #openinnorthcountysd #thankyou #fridayvibes #healingfromtheinsideout #selfcare #mynotsohiddenhealingspace #backtotheBu #notthebestpicbutgreatmemory #tiedyeforlyfe read more

The Tox - Wall Art on side of The Tox LA. Love yourself always. - Skin Care Near Me - Studio City , California

Loved the whole experience! Did a full body and face and saw a significant difference after! Will do again soon.

It was my second time coming and getting a facial and full body massage and i LOVED IT SO MUCH! I even booked another appointment for a full body. It's so relaxing nothing but positive vibes and energy in this place I would definitely recommend it to anyone. Thank you again sav! read more

This place has the most unbelievable customer service and professionalism EVER!! It was the day before my wedding and they had gone above and beyond in accommodating my cousin & I. They made us feel so comfortable and welcomed us so warmly. If only every business takes a lesson from how to treat their clients and make a first impression- they'd all be thriving. SPECIAL THANKS TO ALL THE GIRLS THERE!!! Ty for making me feel extra special!!! Love you guys!!! read more

I love the message and the service here. I saw the difference the first time I had the full body message. I can't wait to see how I will feel this time. Great job! I would definitely recommend this place to anyone who wants to reduce bloating and sugar cravings. Thank you Savanna! read more

Incredible experience, I definitely felt the detoxing effects (which can make you feel sick, depending on how healthy you are) I was randomly sweating! That's when I knew it was working. The place is super cute and everyone was kind. Can't wait to keep this in my life, will definitely make me want to stop eating fast food lol read more

This spa will overcharge you and then tell you you cannot book with them anymore. I canceled the same day due to a family emergency. I was ok paying the full price of $319 but then they said they would charge an additional $110 for a rescheduling fee... although I never asked to reschedule. So I paid $429 for a session that I couldn't make. This was wrong and unfair so I was told that if I don't get charged the extra $110, I could never book there again. They also still owe me a refund from when they had to cancel me weeks ago due to the massage therapist being sick. Very poor policies and charging practices. read more

Had such a wonderful experience at the Tox...they take care of you immediately upon your arrival, the staff was pleasant, and the atmosphere was chic! I got the master tox plus facial sculpting and I couldn't be happier, it was relaxing and therapeutic. I will definitely be back and the best part is the results are immediate! I really felt like I was drained afterwards in a GOOD way. read more

The service is AMAZING. They are so professional and I was so relaxed from the minute my treatment began!! It is so worth it. I will definitely be back because the results from just one treatment are awesome! THANK YOU to the staff read more

After seeing The Tox on Instagram and the results people were getting (I personally follow Sarah Hyland who posts about The Tox) I decided to consult my doctor and see what benefits I could get and if it was safe to do, after getting the all clear and a it is good for you I moved forward with sending The Tox a DM on Instagram to make an appointment for both myself and my father. Daniella was the one that helped me both via Instagram and text and response time was so quick and SO KIND. When we got there Daniella was actually behind the front desk and remembered booking our appointments! Every therapist we saw (both my father and I) was beyond kind, personable and made the experience beyond enjoyable! We will definitely be back! read more

Specialize in lymphatic drainage massage...first time getting this service done. I loved my results! Staff was super friendly and courteous. Love the location. Across the street is a large Ralph's parking structure which is very convenient since there is limited metered parking in this area. The inside is super cute. Large mirror for selfies with vanity lights all around. Cute lounge area. My masseuse was awesome! I loved her! She was super friendly and explained what she was doing as she was doing it to me. Scheduled my next appointment to go back! Summer special? Yes please!! read more

The Tox - Outside wall of the building - Skin Care Near Me - Studio City , California

DO NOT GO HERE DUE TO TERRIBLE CUSTOMER SERVICE AND BOOKING ISSUES. Tox LA Melrose has poor customer service. I booked an appointment weeks ago and confirmed via the email they sent the day prior, as well as noted accurately in the app, however upon arrival they said they didn't have my appointment on file and there was nothing they could do about it. They made me send various types of proof that the appointment was booked and only said it must be a glitch on their side. They said a manager would call, days later that still hadn't happened. I've had to call them multiple times about refunding the service that they already charged me for even though it never occurred, and still have no resolution. When I was there recently, a woman was upset as they mishandled her appointment as well and she left without any resolution as I did. Do not recommend, they will charge your credit card for services not rendered and never respond to your inquiries. Zero stars. read more

amazing service! lauren is so sweet and fun to talk to definitely coming back!!!!!!!!

I came in one day because my girlfriend wouldn't stop talking about this place. As soon as i walked in i get blasted by the smell of pure calmness and tranquility. The girl at the front desk was really nice and helpful and explained how the process was really accurately. She made me feel really welcomed and appreciated. During the massage process i almost knocked out to how relaxing it was. After the complete massage i was so cut and shredded from all the water weight i had drained. I will definitely be coming back here. Shout out to my girlfriend for recommending this place! read more

Savanna is a fantastic massage therapist. She is very knowledgeable and made the experience relaxing and enlightening! I will definitely be back to The Tox. Great playlist going in the background too. read more

This treatment is not only relaxing but provides amazing results. The masseuse/detox QUEENs and front desk folks were all super professional, kind and efficient. I NEVER feel this relaxed even after other forms of massage. My skin looks and feels amazing and I feel lighter both physically and mentally. I can't wait to book my next session. Thanks the Tox! read more

Loved every single minute of it! The very moment you walk in the smell of the aromatherapy, the sweet sweet receptionists at the desk, the super nice therapists, the AMAZING drainage massage and the feeling of relaxation at the end of my massage. Everything was pure bliss. I can't thank them enough. I loved the cute little paring gifts as well. Definitely coming back soon, I love the overall energy being here, always puts me in a great mood! Thanks again!! read more

After going to the Tox for several years, just about once a week, I was sent a very unprofessional email that stated "I was not welcomed back there due to something I had said". Mind you I have no idea what it is plus I have been extremely friendly with the young lady who does my lymphatic massage and I adore her. She did need to leave towards the beginning of our last session and a lady I have never had before took over, so I'm not sure if she was the one since I am very comfortable and open with the prior lady and the one before that who moved and I still am in touch with. I guess my point is they are very unprofessional, treated a client who has spent years there and lots of money with no grace and never let me know what happened before getting an extremely rude letter. On that note I would tell people to NOT go there due to there not giving me a chance to know what happened and then just throwing me out. The owner and whoever runs these places are rude and do not know how to treat clients properly. So my opinion would be stay away they can throw you out anytime for whatever they want with no conversation transpired. Awful behavior read more

Daniel was a sweetheart working around the schedule!! The massage was beyond what I expected & glad I didn't miss it!!

It was my first experience doing a lymphatic drainage massage at Tox LA! Didn't know what to expect but I LOVED it. I loved it so much that I booked another appointment in 2 weeks! The customer service was great and made me feel welcomed. They are very strict with following the COVID-19 safety protocols, which I appreciated. Very clean inside and masks were worn the entire time. At this time, there is no waiting room so you have to wait in the car until they text you when it's time to come inside for your appointment. The massage was not painful and very relaxing. After the session, I felt mental clarity, calmness and physically lighter. Highly recommend if you're into doing self care! read more

I LOVE IT! Came all the way from Washington State to get this amazing detox massage! I have never had this in my life and it was just heaven on earth, they make you feel so comfortable and welcome, from the front staff to the message therapist everyone is so friendly and nice! For sure coming back soon read more

Went in for a massage and they were late on my appointment not only that but my massage was awkward and I didn't really see the difference in my body nor was the massage great read more

I did not tip my therapist or say I had a good experience after my session. This business has not reached out numerous times to see what they could do to make me happy -- instead, they posted a public response to my review stating facts that aren't true. I did not write a long description of my experience to promote other businesses -- instead, I was comparing this business to ones that are, based on my experience, far superior. I am unable to remove the parts about other businesses from my original review, but have amended the review I left on Google to exclude them. If you are serious about how great your place is or improving customer service for your business, you might take some time to challenge yourself and accept the honesty on an unhappy customer. Clearly, my experience of your services weren't as positive as the ones before it, and I don't doubt many future clients may feel the same. People tend to trust reviews from other customers as much as personal recommendations. This means it's important to keep a close eye on what previous customers say about you on review sites, social media, or directory listings. Regardless, thank you for your response about a month after my visit -- nothing looks worse than a negative review that hasn't been promptly acknowledged. read more

I absolutely LOVE this place. I feel amazing after every treatment. I especially love coming here after traveling to flush my system. I've been to several different therapists and they're all phenomenal. It's always super easy to book in with them and they're very responsive to clients! If you're thinking about booking a treatment.... just do it. You'll be so glad you did! read more

Great experience! Wonderful service. I had a great therapist and the woman who worked at the front desk was so nice. Overall great massage.

I came here and enjoyed the actual massage. The space is pretty and the staff was nice. However I felt very tired afterward and nauseous the evening after my treatment. I drank tons of water and ate clean like they said to. The following day I threw up. I'm sure it was a result of getting toxins literally out of my body but I think they could do a better job of warning people that it's possible to not feel *aMaZinG* after lymphatic drainage like they market on their socials. Ultimately I don't blame them because I should have done my research prior but I do think it's their responsibility to make this fact known. read more

This was the most amazing experience ever! I'd been watching The Tox videos on Instagram for awhile and finally got in to try it. I feel amazing and so relaxed. Booked my next session and can't wait! Paula was my technician and was wonderful! Go try it! You won't regret it. read more

This was my first time at the Tox LA and I loved it!! Sav was great and made me feel comfortable! I would totally recommend this place! It's a must! It's very clean and everyone is nice and friendly! read more