Our stay was absolutely incredible from beginning to end! This was hands down one of the best stay…read moreexperiences we've ever had. The home was spotless, beautifully decorated, and had every amenity we could have possibly needed. It was even better than the photos! The location was perfect, and we felt completely comfortable and at home throughout our visit. It's clear how much care and attention goes into maintaining this property and creating an amazing experience for guests. The view from the decks are incredible. We liked to sit out there every morning and night to watch the sun rise and set through the pine trees. We truly couldn't have asked for a better place to stay. We would return in a heartbeat and will be recommending this place to all of our friends and family. Thank you for helping make our trip so memorable--we can't wait to come back!

This home accommodated my whole family perfectly! Designed perfectly for everyone! The younger…read morefamily members loved the theater room and the older loved the pool table room while all us adults enjoyed sitting out on the decks looking over the lush views of golf course and mountains! Location was perfect with quaint coffee and donut shop in the morning and a fun zoo for the kids walking distance! The home was spacious, yet cozy at the same time! We will be back for sure!!

A super nice, luxurious location, close to the ski slope, we will gladly return whenever we have…read moretime. A super nice, luxurious location, close to the ski slope, we will gladly return whenever we have time.

What a beautiful and amazing home!!! Couldn't have asked for better accommodations.. steps to the…read moregolf course, beautiful, scenic, quiet neighborhood. Kitchen was perfectly stocked, plenty of towels, blankets and pillows. Love the upper level pool room and being out on the decks were breathtaking! Loved that we were only a 5 minute drive to the village and marina! I can't recommend this home enough and will definitely be back!

Melia left my kids stranded and wouldn't let them into the place. She said it was "regulations"…read morebecause the booking was in my name. I suggested to her to give me a refund and let my adult son rebook it in his name so the rules are met. They were already there! She didn't even respond! She kept my money and the kids had nowhere to stay!

Snuggle Bear Cabin...there are only positive things I can say about this deeply wonderful and…read morerelaxing cabin. What I noticed about the location of this cabin was that it was further away from the heavy tourist areas but close enough to grocery stores, restaurants and shops. So if you are looking for peace and quiet this is the perfect getaway from the everyday stresses of life. This cabin includes a living room with a cute fireplace, a small but full kitchen with a eating area, full bathroom (water pressure is good and it heats up pretty quickly), a bedroom with a closet, access to the backyard, a front porch and a cozy loft with a flatscreen TV that I didn't touch once. I was primarily there solo to detox from the busy life of Los Angeles and not to ski since I was there beginning of May. Snuggle Bear Cabin had everything I needed to detox. I laid out my yoga mat and meditation pillow upstairs in the loft and it had an inviting view of tall trees out the window. It was a perfect environment to reflect on life, letting all creative juices flow, read and write. The solitude was exceptionally welcome. The final full day that I was there, my boyfriend came up to join me. And really...all we did was snuggle. I highly recommend this beautiful cabin for anyone to deeply relax and enjoy the natural wonders of Big Bear. Thank you, Melia, for his wonderful experience.

Had such a blast. Had never been skiing before. Paid $130 for a lesson, lift pass for the day and…read moreequipment rental. We had Rachelle as our instructor. She's AMAZING! Went during the week so had, basically, a private lesson with my friend. Will definitely be coming more regularly and make this a hobby. So much fun!

Amazing..BAM-out the Back Door and you are a few feet from the Mountain…read more.. Great Condo and well stocked kitchen! Get there today! Outstanding service by the Owner/Manager. Five Star Amenities...best unobstructed VIEWS, awesome! Best place ever. Call them ASAP!!

This is one of the nicest cleanest homes we have ever rented. Owner is very helpful and very…read morereasonable rates. They have over 50 five star reviews on VRBO. Walking distance to Bear Mountain and next to the national forest for great walks and hikes. Highly recommend.

First time using Big Bear vacation rentals and was very pleased. Check in process was a breeze…read more They just give you the combination to the lock box and open the key holder. Cabin was beautiful and very clean. The outdoor patio deck really needs some help. It's looking very decrepit. And they should put a nice outdoor dining table on it as well instead of this plastic two seater. Everything worked very well except for the Jacuzzi didn't get as hot as we would've liked. Some items that people use every day were not there as well like no kitchen towels, no olive oil or pepper. Very limited spices and items to cook with. Other than that, they let us check in a bit early and responded to all messages in a very timely matter. Very professional. I am renting again in January for a five week stay this time at a different location and will update my review. Highly recommend this company!

We rented a cabin this weekend. They were extremely organized and efficient. Check in took…read moreliterally a minute and they texted the address, access info and WiFi info before we even left their office. We had a problem working the hot tub and two men showed up in less than 10 minutes to resolve!

UPDATE: After months of delays, repeated follow-ups, broker…read moreinvolvement, and extensive written documentation, Bruin Trojan Escrow finally reimbursed the additional $820.93 flood insurance overpayment that should never have happened in the first place. What should have been a simple accounting correction turned into an exhausting process involving multiple rewritten escrow amendments, inconsistent explanations, delayed responses, and attempts to require unnecessary liability language before releasing funds that were already owed back to me. Ironically, when escrow failed to pay my homeowners insurance at closing and I had to personally pay out of pocket to avoid cancellation, Janet Stevens-Moore issued reimbursement immediately with a cashier's check and no signed release or special documentation required. But when it came to returning the duplicate flood insurance payment escrow collected in error, the process became unnecessarily complicated and dragged on for months. Only after my realtor escalated the matter to her broker did meaningful progress finally occur. To be fair, the refund was ultimately issued and delivered via UPS. However, the overall experience left serious concerns regarding communication, escrow handling, transparency, and professionalism throughout the transaction. I would strongly encourage anyone considering using Bruin Trojan Realtors and Bruin Trojan Escrow to ask detailed questions, carefully review all escrow documents, independently verify all insurance and fund disbursements, and ensure they fully understand any affiliated business relationships involved in the transaction.

We enjoyed our time at the Luna cabin, it was in a great spot (Moonridge), close to the Big Bear…read moreVillage! Everything was self explanatory from check in to check out. Thank you! We will be back!

Can't say enough about this beautiful home. It has everything you could ask for, well stocked…read morekitchen with everything you could ask for. We will definitely be back. Nena is an awesome host !

I'm having so much fun in big bear. This cabin is exactly…read morewhat I was looking for. . I DO NOT like old cabins, and this blew me away. I would say it is Industrial Rustic kinda hipster looking. . Everything is basically brand new, and the view is possibly the best view I have ever seen. I can see the lake, the slopes, and other cabins. And it is very close to the slope and the golf course. . about a mile away from the village. We went to el jacalito (i recommend the Cadillac margaritas). We are cooking carne asada on the new grill on the amazing balcony. . Seriously view is to die for! I definitely give a thumbs up!

I loved this cabin! It was spacious and had a great modern decor. There was even a nook to do my…read moreyoga in the morning before I went on the large deck to watch the sunrise. The views are amazing. You are up high with mountains surrounding you and the lake down below. Each room has a lot of character. I stayed in the downstairs master which had a private balcony and a laundry room!

1st off the website www.123bigbear.com is misleading. This is what the main description says:"Bear…read moreMountain Luxury - Fun Arcade - Walk to Ski! Sleeps 9 - 3 Bed 3Bath 1785 sf.- Hot Tub - Garage". I was specifically looking for a CABIN with a HOT TUB. we paid our dues including a $150 cleaning fee. I do this every damn year I usually go through an expensive agency like bigbearcoolcabins.com or others that are known. Regardless a cleaning fee and deposit is mandatory to rent a cabin. So here's what happened January 24th I am coming on the 210 fwy and I realized that I left the contract in the truck in my luggage bag so I remember I saved the contact number of the lady who is supposed to meet with us to show us around the "property manager" . I asked her Hi Im jennifer and can I have the address to the cabin please. Her response was "The address is on your contract, 1195 bear meadows. I'm here at the property now" I thought it was a bit rude but I was so stoked to get to big bear we all in the car shrugged it off. We arrive and the first thing she does is yell at us not to park so close to the opposite side. I look at everyone with that "huh" look and then she starts laughing and talking at the same time (literally) and starts rambling about how much of a bitch the property manager is and how she over reacts when others are parked where they are not supposed to be parked. She starts telling us that people who live close by (locals) do not like "people from the bottom of the hill". So we go inside, this lady Kimberly Alderman is still rambling about the property manager, all I kept thinking was wait aren't you the manager? or are you referring to Victor's wife Maria? who seemed nice during our transaction by the way. I was lost but again still excited just wanted this weirdo to hand over the keys so we can get comfy. Eventually after all her pessimistic remarks and warnings about the lady and parking she leaves us be. Half hour later I try to wash my hands and realize there is no water. Right away I thought NOOOOOOOOOOOO I do not want any problems. I call her and she laughs it off of how clumsy it was of her to forget to turn it on. So we take a tour and realize the hot tub is in another facility where everyone in these town homes ( yeah NOT A CABIN) has to share. But still we were having a good time we let it go.Oh and also this is a 2 bedroom and 1 loft NOT a 3 bedroom. Just an FYI.... Everything was fine we had a good time snowboarding I wouldn't say it is walking distance lol But it's a close drive to summit and snowboard. January 26 comes along and I ask for a hour extension passed the 11 am check out time because I wanted to clean up and give everyone time to shower and pack everything. Kimberly said yes to my request. She shows up at 11:45 am and starts cleaning right away starts looking at the whole place she has a pissed off look she's complaining about all the other cabins she's had to look at and she sees a spill in the living room hard floors and she starts cleaning that and starts rambling about how they just put in new floors and she hopes that the liquid doesn't seep through etc. Then she starts taking pictures of the kitchen and she tells us that we need to hurry up and get out that we are way passed our check out time. (FUCKING RUDE) who the hell does that? So we leave we knew everything was not spot less but I guarantee some 409 and maybe 5 paper towels would leave everything perfect. And even if it was a bit messy which it was not i paid a $125 cleaning fee. I am Mexican and for the size of that town home I wouldn't even charge $100 to clean that ...Just saying. So if she was rude because she had to clean well sorry bitch but that's your job. oh wait i thought your'e the property manager? Or are you lady who lives in big bear gets paid probably shit to do all the dirty work for victor and maria/maid/you have a big stick up your ass? I was pissed so when i got back to LA i text her NICELY when we will get our deposit back. Her response "Not sure still working on burnet stowe I'll add you guys to stay in extra hour for clean up really kinda disappointed" (literally misspelled like that.) I called her, no answer. I text her back 3 times. No answer. So I start contacting Maria and Victor. No answer. Victor could text me back but not answer my phone calls until 5 hours later. How convenient huh? I wanted answers. During this time I figured the stove is what she was taking pics of in the kitchen. Turns out Victor returned partial deposit back to our account saying we damaged his stove. We cooked eggs and they came out great NOT BURNED there was no way that old rust was from a weekend of cooking eggs. Money Hungry shady fuckers they just want a new stove!. You know when they say YOU GET WHAT YOU PAY FOR? ITS TRUE. As for Kim, be professional or get a job at a carnival you raunchy BITCH. Also I am the only real review for now the others posted are fake ! call or text 323 767 6664 i can prove it.

We stayed at the cabin on Avalon Dr. in October 2013, and were very pleased with our experience…read more From the initial inquiry to the rental and even post-rental, Victor, Maria and Kim were responsive and helpful. I would rent again from them without question. We were billed as agreed, and refunded our deposit quickly and as promised. The cabin itself is a dream!! Fully stocked kitchen, first rate entertainment (both in the downstairs gameroom and in the upstairs living room with huge TV and about 100 movies to choose from), close to everything. We had comfy beds and clean linens, and plenty of hot water, even with 10 people in the cabin. Next time I go to Big Bear, I will call them FIRST!