My experience at Truck Master School was very disappointing due to the poor professionalism and organization, especially from the manager Diego. Although I did end up getting my Class A license, the process was far more stressful and expensive than it should have been. Throughout my time there, scheduling drive time was constantly delayed and disorganized, and important documents were often not prepared properly. Diego seems to lack organization and professionalism, which created a lot of unnecessary stress for students. Trying to text or get in contact with Diego was like talking to a brick wall. Communication was terrible, responses were delayed or nonexistent, and getting clear answers was almost impossible. When speaking with him, it often felt like everything you said went in one ear and straight out the other because concerns and issues were rarely properly addressed. You also cannot rely on him to make sure your paperwork is ready for DMV appointments. Many students, including people I personally spoke with, showed up to the DMV only to find out their paperwork had not been sent in correctly or on time, forcing them to reschedule and pay additional "expedite" fees. The condition of the trucks was another major issue. Many of them constantly broke down and had air leaks, which made it difficult to properly practice and perform air brake inspections. As for the skills training, the school only has two trucks and the yard is extremely overcrowded, so you are lucky if you even get a couple chances to practice maneuvers. The same issue applies to air brake practice. Overall, students do not get nearly enough hands-on time behind the wheel. Another problem was the DOT physical and drug test process. The school charges very high prices for them and strongly discourages students from going elsewhere. If you choose to do them somewhere else, they make you retake them through the school anyway. One of the biggest issues was the DMV appointment situation. The school advertises that students receive three DMV appointments, but they do not clearly explain that if you fail your first test, they charge an additional $400 for another appointment. This was never properly mentioned before signing up. In total, I ended up spending nearly $600 extra on hidden fees that were not clearly explained beforehand. To make things worse, a DMV examiner even mentioned that what the school is doing may be illegal because DMV appointments are often available within the same week. However, Diego tells students appointments are months away unless they pay the extra "expedite" fee. What bothered me most was the constant promises that were never kept. Diego often tells students things that he cannot deliver on. In my case, I was specifically promised 4 hours of drive time and even shook hands on it. That promise was one of the main reasons I agreed to pay for the expedite fee, but it never happened. To me, that says a lot about someone's character and professionalism. I also personally know students who became frustrated with the school and ended up leaving to continue their training at other CDL schools instead. Overall, the experience felt misleading, poorly managed, and unprofessional. In my opinion, the entire process felt like a money grab designed to push students into paying extra fees. I would not recommend this school and would strongly suggest looking into other CDL schools instead. read more

DO NOT GO HERE!!!!!! & Diego is posting all the good reviews lmao you can tell lmao. Now, I can't speak for other locations but Diego at La puente was my only problem. You gotta be on your p's and Q's with that guy. First let me say if you're thinking of going there before you pay the money, walk out in the yard & talk to the guys they will tell you not to pay. You will wait 1Hr max to get 1 rep in the truck and that's it And getting in the truck is only after you completed a inspection and air brakes which is fair and very important to learn first, but Diego tells you upfront you have as many tries at the dmv but what he doesn't mention is if you fail you have to wait a month or if you want closer date it's an extra 400 dollars and that's even if your contract isn't up!! When you do get an appointment date, he'll schedule your 10rs road time 3 days before your test to learn to drive the truck, he'll have you write ur availability for a whole month only to not give you any of the availability you asked. I failed my test as a student with truck master as did 4 others that day that tested @ Fontana dmv, I failed because while doing my forward offset a testing truck with no examiner just a student driving a truck interfered with in my testing area and ultimately gave me bad setup for my reverse. The examiner gave me an option to postpone or continue on, not restart my skills she was super cool and gave me hella chances but ultimately I failed because I wasn't able to get it in at the angle I was in , your under a lot of pressure so your nerves are high , NOW I SAY ALL THAT TO SAY knowing the kinda person Diego is I felt he would charged me for the a retest and to rent the truck if I did so I took my L THAT DAY I can admit I'm not saying you can't learn and pass I'm just saying Diego is a sneaky guy, he even called me in the morning of my test saying I owed $200 for missed payment, when I asked him 5 months prior if I was payded up and he said "yup your good" but I was behind a payment but he'll do that to catch you off guard and luckily I had the money that day. I know it's a lot but I feel people should know this about Diego all the other instructors are amazing , ray , peter and the new guy who wears a hat are good guys and get you right. I know it's a business at the end of the day but you gotta be honest with your product. I give the instructors 5 stars but this office no stars. Oh btw they might respond saying "we have no record of you being a student" yeah ight lmao ohhh I passed today through Camino real , rented a truck and got some hrs best 500 dollars I ever spent!! Tell em JAMES Sent you! read more

I had a very great experience at this school at the la puente yard, I definitely recommend it. A few pro tips before going in. 1. Before you even sign up, Get your permit ASAP and study with the CDL study app (the one that looks like a steering wheel) 2. You will get a packet with all the info you need on passing the driver's test. Breath it, live it, read it. 3. Practice all your skills everyday no matter how good you think you are. 4. As soon as you are signed off on the reverse off set, see Diego or the head instructor for your site about getting a DMV appointment "immediately". DO NOT set an appointment on your own. 5. Before you are given road time, go to one of the static trucks and practice "dry shifting" with the engine off and parking brakes engaged. Learn how to shift from 5th, to 6th, 7th and 8th, and then practice coordinating with your feet, especially for down shifting. The trick is For Upshifting, its "half-clutch-neutral, half-clutch gear" For Downshifting, its "-half-Clutch-neutral, half-clutch-gas-gear" When you are finished, put the truck back in neutral with the splitter down. 6. Being on the road, especially if you have no experience with a manual transmission will be scary. You will feel like an elephant in a mice exhibit. It will be ok. As long as you do not damage anything, yourself or your instructor, it's a good run. Don't worry about people honking at you. 7. If you get nervous, do some deep breaths at a red light, have some water handy and some gum, (but don't leave a mess in the cab) Good luck and happy hunting! read more

From the first day I walked in I was with my kids and Diego in the office was very polite and professional. He gave me information to get started that same day, but I didnt have the money. He did offer a payment plan with an open slot in the class to get started right away. I did come back the next day tp sign up, and just as he told me I got my permit and started in the yard with other students. There is alot of very knowledgeable students that help the new guys along side of the instructors. Its a great place to learn at a low cost. They let us all basically run their trucks all day until we reach a pass level. Those on YELP talking bad about the school are the people that wasted all their time and money or cant take accountability for their big L. Remember HATE NEVER COMES FROM THE TOP. Raymond, Ruben in the yard and Diego in the office will give you the game plan you just need to really want it. I passed my test on the 3rd time and I didnt pay any extra cost. They took me on the road over and over again. They got me my appointments. I just had to show up and take my test. I am now making 3500 every two weeks thanks to Truck Master La Puente. Go see for yourself! read more

The Truck Master School provided an outstanding learning experience, with instructors like Marco leading the way. Marco's professionalism and positive attitude towards each client truly set him apart. He took the time to understand each student's needs and provided personalized guidance, ensuring everyone felt confident behind the wheel. Additionally, Instructor Rudy's years of truck driving experience were invaluable. His expertise and dedication to passing on his knowledge enriched the learning process for all students. I'm incredibly grateful to the entire team at The Truck Master School for their commitment to excellence and support throughout my training. Thank you for preparing me for a successful career in trucking! read more

I got my CDL here!!!!! It took me 8 weeks to get my unrestricted license here at Truck Master. They have great customer service and very friendly. I did pay for a faster DMV appointment and got my money's worth. I have no excuses or complaints about the school. If you work hard without excuses you will achieve your goals. I will be honest. Some of the guys waist their time talking, and cuddling in a group making jokes. That is where you separate the little boys from the men. Or in my case a hard working little lady :) it doesnt take 6 months or a year. If you mean business and want a better future at a low cost with good quality students and staff. Come to Truck Master La Puente. CDL money!!! read more

I got my CDL at Truck Master La Puente. Here they have all you need. Yes I waited my turn to do my skills, yes trucks break down. Think about it... no experience students use and abuse the trucks all day. The school does fix the mechanical issues right away. I was on the waiting list for a test, so I asked for a sooner appointment. Luckily for me they have options to pay for an expedite appointment to get tested sooner. I paid the fee and had full control over my time spent there. If you come in a work without excuses you will get your license asap here for a low cost. No excuses. They give you the tools you will have to sharpen the blade. read more

I received my certification here at Truck Master La Puente. I paid for the 6 months program and paid in full 2350.00. I took home my study material the day I signed up with the office manager Diego. I took my CDL permit test and passed my first time. A few days later I started the exterior inspections of the Truck and Oscar the instructor was there to pass me through. After 4 weeks of practice I took my test at the Fontana DMV and passed. Thank you to the instructors at Truck Master La Puente. I remember this place if you need your CDL License. I got mines! Come get yours! read more

I had a great experience at The Truck Master School. The instructors were knowledgeable, patient, and genuinely wanted to see students succeed. They took the time to answer questions and made sure everyone understood the material both in the classroom and behind the wheel. The training was professional, well-organized, and helped me build confidence in my driving skills. The staff was friendly and supportive throughout the entire process. I highly recommend this school to anyone looking to get their CDL and receive quality training read more

Applied at Truck Master end of Christmas got in with they're Christmas deal usually they have offers going on to help people get in , I am now a graduate overall excited for my career coming up Diego is always looking forward to help out with what you need students help as well along side instructors the school is what you make of it as long as your determined to get your license and apply your self you will achieve, thanks Truck master for the opportunity!! read more

1st time pass, get yourself locked in at truck master ! Instructors get you straight with your drive, and Diego who's helped since the day I enrolled promised to get me locked in and walk out with my Class A, and thank god I achieved that goal I was promised today. LOCKED IN ‼ read more

The best school in town thank you so much Karla , Rob, and Efren so patient and kind, whenever I felt lost they were always there to guide me, motivational teachers are the best especially in this career path, I would definitely reccommend this school !! read more

Truck Master school has amazing and really helpful instructors. I would recommend this school to help succeed in the careers you are want to pursue for your future goals and careers! read more

Gracias amigos y amigas gracias a MÁSTER SCHOOL y a todos los que me. Ayudaron muchas gracias a Diego Rubén Raymond PITER muchas gracias a todos los estudiantes ( si se puede) read more