My experience at Truck Master School was very disappointing due to the poor professionalism and organization, especially from the manager Diego. Although I did end up getting my Class A license, the process was far more stressful and expensive than it should have been. Throughout my time there, scheduling drive time was constantly delayed and disorganized, and important documents were often not prepared properly. Diego seems to lack organization and professionalism, which created a lot of unnecessary stress for students. Trying to text or get in contact with Diego was like talking to a brick wall. Communication was terrible, responses were delayed or nonexistent, and getting clear answers was almost impossible. When speaking with him, it often felt like everything you said went in one ear and straight out the other because concerns and issues were rarely properly addressed. You also cannot rely on him to make sure your paperwork is ready for DMV appointments. Many students, including people I personally spoke with, showed up to the DMV only to find out their paperwork had not been sent in correctly or on time, forcing them to reschedule and pay additional "expedite" fees. The condition of the trucks was another major issue. Many of them constantly broke down and had air leaks, which made it difficult to properly practice and perform air brake inspections. As for the skills training, the school only has two trucks and the yard is extremely overcrowded, so you are lucky if you even get a couple chances to practice maneuvers. The same issue applies to air brake practice. Overall, students do not get nearly enough hands-on time behind the wheel. Another problem was the DOT physical and drug test process. The school charges very high prices for them and strongly discourages students from going elsewhere. If you choose to do them somewhere else, they make you retake them through the school anyway. One of the biggest issues was the DMV appointment situation. The school advertises that students receive three DMV appointments, but they do not clearly explain that if you fail your first test, they charge an additional $400 for another appointment. This was never properly mentioned before signing up. In total, I ended up spending nearly $600 extra on hidden fees that were not clearly explained beforehand. To make things worse, a DMV examiner even mentioned that what the school is doing may be illegal because DMV appointments are often available within the same week. However, Diego tells students appointments are months away unless they pay the extra "expedite" fee. What bothered me most was the constant promises that were never kept. Diego often tells students things that he cannot deliver on. In my case, I was specifically promised 4 hours of drive time and even shook hands on it. That promise was one of the main reasons I agreed to pay for the expedite fee, but it never happened. To me, that says a lot about someone's character and professionalism. I also personally know students who became frustrated with the school and ended up leaving to continue their training at other CDL schools instead. Overall, the experience felt misleading, poorly managed, and unprofessional. In my opinion, the entire process felt like a money grab designed to push students into paying extra fees. I would not recommend this school and would strongly suggest looking into other CDL schools instead. read more

DO NOT GO HERE!!!!!! & Diego is posting all the good reviews lmao you can tell lmao. Now, I can't speak for other locations but Diego at La puente was my only problem. You gotta be on your p's and Q's with that guy. First let me say if you're thinking of going there before you pay the money, walk out in the yard & talk to the guys they will tell you not to pay. You will wait 1Hr max to get 1 rep in the truck and that's it And getting in the truck is only after you completed a inspection and air brakes which is fair and very important to learn first, but Diego tells you upfront you have as many tries at the dmv but what he doesn't mention is if you fail you have to wait a month or if you want closer date it's an extra 400 dollars and that's even if your contract isn't up!! When you do get an appointment date, he'll schedule your 10rs road time 3 days before your test to learn to drive the truck, he'll have you write ur availability for a whole month only to not give you any of the availability you asked. I failed my test as a student with truck master as did 4 others that day that tested @ Fontana dmv, I failed because while doing my forward offset a testing truck with no examiner just a student driving a truck interfered with in my testing area and ultimately gave me bad setup for my reverse. The examiner gave me an option to postpone or continue on, not restart my skills she was super cool and gave me hella chances but ultimately I failed because I wasn't able to get it in at the angle I was in , your under a lot of pressure so your nerves are high , NOW I SAY ALL THAT TO SAY knowing the kinda person Diego is I felt he would charged me for the a retest and to rent the truck if I did so I took my L THAT DAY I can admit I'm not saying you can't learn and pass I'm just saying Diego is a sneaky guy, he even called me in the morning of my test saying I owed $200 for missed payment, when I asked him 5 months prior if I was payded up and he said "yup your good" but I was behind a payment but he'll do that to catch you off guard and luckily I had the money that day. I know it's a lot but I feel people should know this about Diego all the other instructors are amazing , ray , peter and the new guy who wears a hat are good guys and get you right. I know it's a business at the end of the day but you gotta be honest with your product. I give the instructors 5 stars but this office no stars. Oh btw they might respond saying "we have no record of you being a student" yeah ight lmao ohhh I passed today through Camino real , rented a truck and got some hrs best 500 dollars I ever spent!! Tell em JAMES Sent you! read more

The Brotherhood of the Truck. This describes my time I spent at The Truck Master School. From the time I secured my spot in the school and being welcomed by our leader Diego in his office with a firm handshake and the words Welcome to the Family Brotherhood. This spirit is evident when you step out into the yard and the busy bee hive activity of trucks being put through there paces and parts and mechanisms of the Truck being memorized by students as well as behind the wheel honing their skills anticipating the day when they get the call to put the rubber to the road and prove to the DMV they have the skills to be a commercial manual transmission class A driver. From my first day in the yard I felt welcome by my fellow students brought into the fold of the Brotherhood. All for one, one for all would be the energy flowing through the yard spearheaded by our extremely helpful, knowledgeable and sharp eyed instructors Chris and Oscar who tirelessly work with each student where there at in their process of learning learning the in's and outs of the Truck and the skills needed to progress to going out on the road under the nurturing tutelage of Mr. Reubens who guides you with nuances of pulling all the skills learned in the safe environment of the yard out into wilds of the open road. And the new skill of the delicate finesse and timing of double clutching. Mr. Reubens calm steady guidance is reassuring and gives you confidence to sift through the juggling act of keeping your Truck safe and steady straight ahead and getting it into gear at the right place at right time learning that timing is everything with mastering a manual transmission. Mr. Reuben is expert at helping you achieve that understanding. read more

I had a very great experience at this school at the la puente yard, I definitely recommend it. A few pro tips before going in. 1. Before you even sign up, Get your permit ASAP and study with the CDL study app (the one that looks like a steering wheel) 2. You will get a packet with all the info you need on passing the driver's test. Breath it, live it, read it. 3. Practice all your skills everyday no matter how good you think you are. 4. As soon as you are signed off on the reverse off set, see Diego or the head instructor for your site about getting a DMV appointment "immediately". DO NOT set an appointment on your own. 5. Before you are given road time, go to one of the static trucks and practice "dry shifting" with the engine off and parking brakes engaged. Learn how to shift from 5th, to 6th, 7th and 8th, and then practice coordinating with your feet, especially for down shifting. The trick is For Upshifting, its "half-clutch-neutral, half-clutch gear" For Downshifting, its "-half-Clutch-neutral, half-clutch-gas-gear" When you are finished, put the truck back in neutral with the splitter down. 6. Being on the road, especially if you have no experience with a manual transmission will be scary. You will feel like an elephant in a mice exhibit. It will be ok. As long as you do not damage anything, yourself or your instructor, it's a good run. Don't worry about people honking at you. 7. If you get nervous, do some deep breaths at a red light, have some water handy and some gum, (but don't leave a mess in the cab) Good luck and happy hunting! read more

From the first day I walked in I was with my kids and Diego in the office was very polite and professional. He gave me information to get started that same day, but I didnt have the money. He did offer a payment plan with an open slot in the class to get started right away. I did come back the next day tp sign up, and just as he told me I got my permit and started in the yard with other students. There is alot of very knowledgeable students that help the new guys along side of the instructors. Its a great place to learn at a low cost. They let us all basically run their trucks all day until we reach a pass level. Those on YELP talking bad about the school are the people that wasted all their time and money or cant take accountability for their big L. Remember HATE NEVER COMES FROM THE TOP. Raymond, Ruben in the yard and Diego in the office will give you the game plan you just need to really want it. I passed my test on the 3rd time and I didnt pay any extra cost. They took me on the road over and over again. They got me my appointments. I just had to show up and take my test. I am now making 3500 every two weeks thanks to Truck Master La Puente. Go see for yourself! read more

My names Matthew and I needed a CDL and all other options were ridiculously expensive. I saw plenty of schools going for 4-5 thousand dollars and just didn't have the money for that. Truck Master was the best price I found and I got the good service I wanted as well. The instructors are all really cool people, always willing to help me dial in my skills and clean up where I was struggling, and overall the atmosphere is very nice and welcoming. Plenty of days I was offered pizza that someone brought or nice burgers because someone decided they wanted to grill up for everybody! Im happy with what I got and was able to get my license in about 2 months. Diego the operations manager is also a great guy and very cool to work with. He was always willing to help me get my path right and figure out what steps I needed to take to get my license asap and in general he's just a really nice guy. Overall I had a great experience here and would recommend this school to anyone who wants their CDL fast for a reasonable price thank you everyone at Truck Master! read more

I had a great experience at Truck Master School while earning my Class A license. My instructor, Frenada at the Fontana location, was incredibly patient, knowledgeable, and supportive throughout the training. She took the time to explain how the truck's components work and taught me exactly when and how to shift gears properly. Thanks to her detailed instruction, I learned how to prevent stalling the truck and understand what to look and listen for before shifting. Everyone at the La Puente location was friendly, professional, and helpful throughout the entire process. From day one, they supported me every step of the way and were always willing to answer questions and make sure I was progressing. I truly appreciate everything the team did to help me succeed. I highly recommend Truck Master School, especially if you have the opportunity to train with Frenada. Thank you all for helping me build the skills and confidence I needed to earn my Class A license! read more

The Truck Master School provided an outstanding learning experience, with instructors like Marco leading the way. Marco's professionalism and positive attitude towards each client truly set him apart. He took the time to understand each student's needs and provided personalized guidance, ensuring everyone felt confident behind the wheel. Additionally, Instructor Rudy's years of truck driving experience were invaluable. His expertise and dedication to passing on his knowledge enriched the learning process for all students. I'm incredibly grateful to the entire team at The Truck Master School for their commitment to excellence and support throughout my training. Thank you for preparing me for a successful career in trucking! read more

I got my CDL here!!!!! It took me 8 weeks to get my unrestricted license here at Truck Master. They have great customer service and very friendly. I did pay for a faster DMV appointment and got my money's worth. I have no excuses or complaints about the school. If you work hard without excuses you will achieve your goals. I will be honest. Some of the guys waist their time talking, and cuddling in a group making jokes. That is where you separate the little boys from the men. Or in my case a hard working little lady :) it doesnt take 6 months or a year. If you mean business and want a better future at a low cost with good quality students and staff. Come to Truck Master La Puente. CDL money!!! read more

I got my CDL at Truck Master La Puente. Here they have all you need. Yes I waited my turn to do my skills, yes trucks break down. Think about it... no experience students use and abuse the trucks all day. The school does fix the mechanical issues right away. I was on the waiting list for a test, so I asked for a sooner appointment. Luckily for me they have options to pay for an expedite appointment to get tested sooner. I paid the fee and had full control over my time spent there. If you come in a work without excuses you will get your license asap here for a low cost. No excuses. They give you the tools you will have to sharpen the blade. read more

I received my certification here at Truck Master La Puente. I paid for the 6 months program and paid in full 2350.00. I took home my study material the day I signed up with the office manager Diego. I took my CDL permit test and passed my first time. A few days later I started the exterior inspections of the Truck and Oscar the instructor was there to pass me through. After 4 weeks of practice I took my test at the Fontana DMV and passed. Thank you to the instructors at Truck Master La Puente. I remember this place if you need your CDL License. I got mines! Come get yours! read more

I'd recommend this school to anyone, beginner or advanced in driving. I came in without ever driving manual and they were able to teach me asap. School hours are always available so it can fit your schedule, amazing service to the students and shout out to Diego for helping me with my availability and keeping me on track to success. Andrew and Ruben were top notch help on the road and Oscar was a great help on the yard for skills and inspections. All in all great school and highly recommended for a guaranteed pass for your CDL. Tap in read more

I had a great experience at The Truck Master School. The instructors were knowledgeable, patient, and genuinely wanted to see students succeed. They took the time to answer questions and made sure everyone understood the material both in the classroom and behind the wheel. The training was professional, well-organized, and helped me build confidence in my driving skills. The staff was friendly and supportive throughout the entire process. I highly recommend this school to anyone looking to get their CDL and receive quality training read more

I want to thank Truck Master in La Puente for helping me pass on my first try . The instructors were great , Oscar R. and Chris were great instructors and helped me get ready for my exam. Also Ruben is an Amazing driving instructor, he prepared me really well and helped me feel confident . Also Diego was an amazing guide and prepared me through Every step giving me all the tools . Being a Saturday student it's really possible to get your license just show up on time and early and take advantage of the tools. read more

As a TTMS new Instructor and a CDL A Truck Driver with over 30 years experience, I have been in training to be a good instructor in training to instruct new future Truck Drivers because back when I was a student it was a 4 week training program showing up everyday which required Discipline and with an open mind to learn from my Instructors to be a safe and legal driver and most importantly I was told that I am a Professional Driver. So you future Drivers, suit up and show up. read more

I came here after work everyday and I thought I could never get this CDL license. I work at a warehouse and thanks to the team here at Trucl Master I received my CDL in 8 weeks. It was not easy but I hustled all day. Sweat and tears went into this step in my life. Thank you Ruben, Oscar, and Diego. My sitation has changed so much. Thank you Truck Master La Puente. I now drive for Sysco!!! CDL money!! I recomend this schools for anyone trying to get their CDL. read more

Applied at Truck Master end of Christmas got in with they're Christmas deal usually they have offers going on to help people get in , I am now a graduate overall excited for my career coming up Diego is always looking forward to help out with what you need students help as well along side instructors the school is what you make of it as long as your determined to get your license and apply your self you will achieve, thanks Truck master for the opportunity!! read more

I had a great experience at Truck Masters School. The instructors were knowledgeable, patient, and always willing to help students succeed. The hands-on training gave me the confidence and skills needed to pass my CDL test. The staff was friendly, professional, and supportive throughout the entire process. I would recommend Truck Masters School to anyone looking for quality CDL training and a strong start in the trucking industry. read more

They give you the tools to succeed, it's up to you to use them. Much thanks to Diego, Oscar, Andrew, and Ruben, they will teach you but you have to be willing to listen to what they're saying and follow their directions, everything they said would be on the DMV test, was in fact part of the test. I had some self doubt going into this, but my instructors and fellow classmates motivated me to succeed on the first try at DMV. read more