Highly recommend Perfect Screen in South End. Great customer service & fast repair. Explained…read moreall our options clearly to fix a damaged IPhone.

Credit where it's due - this spot was a lifesaver. I broke the glass over one of my phone cameras…read moreand they were able to fix it right away. Didn't feel judged, and they were honest with me about the situation (small scratch on camera itself, cost, recommendation, etc). The primary drawback to this place was parking. I got lucky with a spot, but it's south end, so you take your chances. I went to another spot first, which ended up needing phone insurance to be worthwhile, which I didn't have. This spot was about 1/3 the price that I was quoted. The fix was something I didn't want to delay and while I hope not to need them again, I'd absolutely come back if in a pickle and recommend to others.

After an attempted hack my Samsung Galaxy phone was sending texts sporadically. I was receiving…read moretexts but for the most part they weren't getting mine. This was very frustrating and I had to visit my local T mobile store several times. Markus helped me each time. He is patient, knowledgeable and professional. We don't realize how much we need all our features until one isn't working. He deleted unnecessary applications and double email until recipients were receiving my texts. Problem solved right? Due to the attempted hack my phone was again not sending my messages but I was receiving there's. Time for another phone! Markus checked, I was eligible for a warranty exchange! I am soooo grateful to this patient, knowledgeable T mobile employee. He is an asset to T mobile! He saw how frustrated I was and went above and beyond to help me. Don't hesitate to ask for Markus when visiting the South Blvd store. You'll be so glad you did! Some employees like Markus really do care! #Satisfied customer

We came in to get a prepaid card. A young lady started assisting us, but it was clear she didn't…read moreknow how to complete the process. Another employee was helping other customers and tried to guide her, but she began using her phone and stopped assisting us. Despite his reminder, she still did not complete the application, and after 45 minutes we had to leave. No one apologized or attempted to fix the situation. Very disappointing customer service. We were there on Monday, November 25th around 6 PM so management can identify who was scheduled.

Rude Sketchy…read more Upselling Don't waste your time or money Drive past this place and go to the next Verizon store where you can actually get help. The customer service was so incredibly poor, I had to escalate my complaint to the corporate level. At every store level it was pure failure in an attempt at resolution. From sales people To manager To district manager Again, please heed this warning and do not choose to waste your time and energy and hard earned money here.

I received zero help over the phone so I decided to go into the store and left even more frustratedread more

Thank you my husband and I been there few times. great place, and great service…read more It's the best cell phone repair service in Fort Mill

Knowledgeable, personable and easy to work with. They were accommodating and all about pleasing…read moretheir customers. I would definitely used them again when the need arises.

This location is in the Epicentre and I always receive specialty service whenever I have to visit…read morewhich is not very often and I've had my share of horror stories about my carrier but thankfully I've only experienced great service. They actually came very close to talking me out of my beloved iphone for the galaxy, but I escaped safely with iphone in hand.....nice try AT&T.

I was very close to dropping my AT&T service because of the lack of customer service... I was…read moregetting so many mixed rules on my plan from other locations that I was just downright frustrated. We talked to an awesome lady named Ashleigh at this location and she fixed our plan, told us the ins and outs of our minutes etc. We ask a ton of questions and she was more than willing to listen and explain each one in detail to us. We went to this location to purchase our new upgraded phone despite there being a closer location to us, just because she was a great help. Whenever we need anything this is the location we will always go to. :)

After my troubles with AT&T Wireless and Apple with my iPhone, I decided that I wasn't going to be…read moregiving them any of my business ever again. Since I need a travel-capable phone, T-Mobile was the next best choice - their network is GSM/GPRS, a standard that works in more countries than Sprint or Verizon on CDMA. Located in the shopping plaza with Costco, I popped in and asked the associates working there what was the best phone they had. He showed me his own phone - the HTC Sensation. It was a little expensive, but in my budget considering that I hadn't bought a phone in over two years. Very efficient and helpful and knowledgeable, they were able to get me up and running quickly and with a minimum of fuss. Hooray, I have a new phone and AT&T can kiss my battery.

Clearly the guy working at the desk with the streaks of gray hair doesn't want to work here, walked…read moreinto store and immediately walked out. His attitude was disgusting when I walked in the door, it was almost as if he was annoyed they were getting a customer.

We just finished our visit and Steven is the man! We set up our new phone plan online but we had…read moresome trouble setting up my partner's phone with his line. Steven was very patient and knowledgeable about our situation and was able to guide us to a solution within a very short time! We are extremely grateful and happy to both now be able to enjoy our service. Thank you Steven!

The customer service on the phone and in the store does not deserves this the one star. The…read morecustomer service on the phone HUNG UP on me two time after I was on hold for 45 minutes each time. Save your money don't spend it with AT&T

At least in comparison to the nearby, Apple store, the Verizon shop offered a relatively seamless…read morepick up experience for what I needed. I dropped in, what I ordered and what was supposed to be. Reddy was actually in fact ready and it was given to me quickly without a lot of extra hassle. I was also pitched on some deals that, when I checked online, did not appear to be consistent with the company's current offers. I found this a little odd. But I had no immediate needs and so did not feel compelled to dig into this matter any further.

Painful experience. Took 15 minutes to be spoken to. Apparently someone called out and the other…read moreassociates were talking about it saying, "that tracks". Poor woman in front of me was being upsold by 2 associates while 4 others stood around waiting.

This location is a complete RIP OFF. I do NOT recommend this location at all. The staffs are…read moreunprofessional and DISHONEST. They do not care about you or your needs. They only care about how easy you would be to spend unnecessary money. I wouldn't have believe that anyone else would have had this experience if I hadn't read another review that they had the EXACT same experience as mine over 7 months ago. So, it is very true that this store REALLY DOES RIP PEOPLE OFF. You have been WARNED !!!

From the owner: Switch today & enjoy America's largest 5G network.read more