Excellent selection of all electronics and 3d printer supplies! Glad it's not closer to my house or…read moreI would be broke!

Came in to have my laptop diagnose and have parts replace , my issues was fixed but came back on…read morewaited a day just for them to tell me they couldn't fix it and they'll have to charge me more if they have to actually repair the concern I'm having so I've decided to just pick up my device and I waited for almost an hour when I was the first one on the waitlist while everyone else was just walking up to them without waiting, so I'd recommend either follow the waitlist or don't have it at all it's frustrating enough just to pick up a device.

I was in town and spilled wine on my MacBook pro. I freaked out because all my work stuff was in my…read morecomputer. I called around and found this computer repair place, and talked to Ahmed - very nice guy explained he would do his best to get it repaired as quickly as he could. The next day he called saying my laptop was fixed! I just picked it up and everything is working like it was. Unbelievable experience. This was the only place that could help me over the weekend. Thank you

After my dog knocked my beloved MacBook Pro onto the wooden floor, you can imagine what happened…read morenext--the screen cracked in the corner. My Mac is my lifeline, so I needed to get it fixed as soon as possible. Thanks to Yelp, I was able to request quotes from multiple repair shops. Alex responded to my request on a Thursday evening, which I really appreciated. I received one other quote, but this shop was closer and significantly more affordable at $350 instead of $600. The next day, I spoke with Ahmad and paid in advance so they could order the replacement part. They informed me that it would arrive sometime between Monday and Wednesday. Later, they even called me back to confirm that I wanted a Grade A screen, explaining that while it wasn't completely brand new, it was still covered by a one-year warranty. If I preferred a brand-new screen, it would cost an additional $50. I asked Ahmad for his honest opinion on which option was best for me, and he recommended the Grade A screen over the new one. I trusted his advice and went with that option. I dropped off my Mac on Wednesday at 9 AM, and by 11:30 AM, I received a call saying it was ready for pickup. Ahmad made the entire process as smooth and painless as possible, and I can't express how much I appreciated that. I highly recommend this place!

I'm extremely disappointed with the level of professionalism and customer service I experienced at…read morethis OfficeMax location, specifically in the printing department. Earlier today, I came in with a laminating job that I needed completed the same day. I made that timeline very clear from the start. Tyler assured me that the job would be completed by 4 PM, which is why I agreed to move forward and paid for the service upfront. I even tipped Tyler as a gesture of appreciation for good customer service, expecting that my order would be handled responsibly. Unfortunately, I later received a call saying that the job cannot be completed until Monday. This is completely unacceptable. I came to the store early specifically to ensure the job would be done today, and now my schedule and plans have been disrupted because of a lack of follow-through. If I had known from the start that same-day service was not possible, I would have gone elsewhere. What makes this worse is that this seems to be part of a recurring issue at this location. Several recent reviews mention service and reliability problems, which suggests this is not an isolated incident but a pattern. OfficeMax is a national brand, and with that comes the expectation of professionalism, accountability, and dependable service. Paying for a service, being promised a same-day completion, and then having that promise broken is unacceptable and undermines trust in the brand. I would appreciate it if someone from corporate could contact me to address this situation. Please provide the appropriate corporate customer service or escalation contact so this matter can be resolved. I hope this feedback helps improve service at this location, as experiences like mine should not happen at any OfficeMax store.

I stopped in here to complete some office work. I need it done at SAP and the young lady Yvette was…read moreso patient helpful with me. It took me a while to get through the screens on my MacBook in order to print out my work. She was able to take her time and help me. I looked around and as always every time I need office supplies and school supplies it's here!

BUYER BEWARE: NO REFUNDS Absolute SCAM of a business. If…read moreyou're looking to repair a PC or laptop, they will charge you $45-90 for a 'diagnostic' and tell you 'nothing is wrong' if they don't know how to fix it. The son of the owner claimed to have turned my computer on and was able to get on Youtube. This was obviously not true as my computer still can't turn on. And after they claimed it was able to be turned on and nothing was wrong with it, I asked for them to prove it and show me. The employees have a policy that they aren't allowed to show you or take you in the back to make sure your PC works before leaving. They legit do not let you see if what they claim is true or not before shooing you away.

Customer service is amazing. I was looking for a four screen setup. And they made it happen for me…read more Price was amazing Any computer needs, they have it.

Electronics on display here are horribly dirty. It's disgustint. It's like they've never heard of…read morewiping keyboards and mouses with Clorox wipes. Staff was also entirely incompetent and unhelpful.

Nice Best Buy in Charlotte, where you can get your electronic fixings. The staff was welcoming and…read morethey knew their stuff. I came in looking for a mini-RCA plug ... male to male ... or so I thought. With but a question or two they set me straight. I really needed a 3.5 mm cord ... male to male. Less than $10 later, I was out the door with the correct cord. Wouldn't hesitate to come back, especially because of the helpful staff.

I have been to Randys Computers a few times with my Windows PC laptops.I had a Wi-Fi problem and…read moresaw George this morning when they opened. He and the owner stopped their world; fixed my problem and were cordial and professional at a more than fair price. I recommend highly going here for your computer needs. Thanks Guys.

These guys help me build a liquid cooled system and it was an amazing experience from start to…read morefinish. The price was surprisingly reasonable. Do not believe the haters.

Great guy, clean service, fast transactions, no complaints…read more When we met the guy was friendly and professional

I gave Gary a high end MacBook I needed help with (after one positive experience with another…read moredevice). He suggested an expensive repair and I declined him doing the job. He said he would bring the machine back and now we're going on 11 months of not getting my machine returned. He promised to return it many times and since then it's just been excuses and now no response at all. When he started, the laptop was worth at least $1,000. Now, who knows.

This was the dirtiest Office Depot store that I've ever visited. The floors were filthy and haven't…read morebeen cleaned in who knows when. Who knows when they were last stripped, waxed and re-polished. Half of the shelves were empty and everything was disheveled. Corporate Office Depot should be ashamed. And they badly need to provide customer service training to their employees.

I am writing to express my satisfaction with the service provided by Mr. Tyler and Mrs. Kayla. On…read moreevery visit to this location, both employees consistently deliver exceptional customer service. As a frequent customer who regularly purchases promotional materials such as copies, banners, large posters, and other supplies to support my business, I appreciate the excellent service I receive. Due to the quality of service from these two employees, I intend to continue conducting business with your company. They are truly outstanding and, in my opinion, deserve a salary increase. Job well done Tyler and Kayla. I (Mr. Holland) truly appreciate all that you do!

When I was in a pinch to get my laptop battery replacement installed Jeremy with Crank IT Up…read moretechnical services came to the rescue. Customer service was excellent. Got back to me later in the same day. The scheduling process was easy. The option for in home installation was perfect and exactly what I needed. He was on time and very friendly. Definitely knows what he is doing. I'd whole-heartedly recommend them and will definitely use them again in the future if need-be. Thank you so much for your services!

You won't find a better installation crew than this. Jeremy is awesome…read more Super responsive and even worked with my delivery time to get tv installed same day tv delivered. I honestly don't know what could have been improved on. Pricing is also unbeatable. Highly recommend them. Thanks Jeremy.....

Had a broken iPhone 17 Pro Max screen that needed to be fixed ASAP. Perfect Screen answered right…read moreaway, confirmed they had the parts in stock, and got me in immediately with no appointment needed. They gave me honest, straightforward pricing over the phone with different repair options based on my preferences. The repair took about 40 minutes, and the staff was friendly and professional throughout the entire process. I would definitely recommend them over any other phone repair shop in Charlotte if you're looking for quality service and a great customer experience. I'll definitely be returning for any future repair needs.

Credit where it's due - this spot was a lifesaver. I broke the glass over one of my phone cameras…read moreand they were able to fix it right away. Didn't feel judged, and they were honest with me about the situation (small scratch on camera itself, cost, recommendation, etc). The primary drawback to this place was parking. I got lucky with a spot, but it's south end, so you take your chances. I went to another spot first, which ended up needing phone insurance to be worthwhile, which I didn't have. This spot was about 1/3 the price that I was quoted. The fix was something I didn't want to delay and while I hope not to need them again, I'd absolutely come back if in a pickle and recommend to others.