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    The UPS Store

    3.7 (26 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 2 weeks ago

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    7 months ago

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    Local

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    3 years ago

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    Local

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    2 years ago

    Great store! Staff is always nice and friendly and very helpful. The manager is super nice, too.

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    3 years ago

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    Local

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    5 years ago

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    6 years ago

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    5 years ago

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    4 years ago

    Both employees were quite helpful, efficient and very attentive to detail in notarizing our documents.

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    9 years ago

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    7 years ago

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    9 years ago

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    13 years ago

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    5 years ago

    The post office charges 3.60 for registered mail, but UPS Store charges 11.60. What a ridiculous rip off! just go to the Post office.

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    5 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    8 years ago

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    5 years ago

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    9 years ago

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    7 years ago

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    9 years ago

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    12 years ago

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    10 years ago

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    13 years ago

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    10 years ago

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    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    I think previously I had shipped green chili from here as well.

    Mentioned in 2 reviews

    Read more highlights

    US Post Office

    US Post Office

    1.5
    (38 reviews)

    It's been a minute since I've found myself visiting a post office. After this experience I can't…read moreimagine why. I normally don't like to leave negative reviews but this experience left me so disappointed. I had to send a package out for something I sold. I had a prepaid label. Sure I could've dropped it straight in the drop off but I wanted a receipt to have proof I sent it off in case there's any discrepancies later. The staff was very rude. They refused to help me instead referred me over to the kiosk. The kiosk wasn't scanning my package and wouldn't let me get a receipt. Again I got in line for the person to send me back. I told him it didn't work and so he told me he'd meet me at the kiosk. At that point it was like I was asking him to climb Mount Everest or something because I could tell he didn't like I bothered him to do his job. He met me at the kiosk and basically acted like I was an idiot and did everything on the screen I'd done previously. Afterwards I tried scanning the package. It didn't seem to want to scan at first. Finally it scanned and I got my receipt the guy then took off. Horrible customer service! I'll definitely avoid coming to this location next time I need to send something out since no one there clearly wants to be there. I get better service at Walmart sadly.

    If I could give less than one star I would. I have tried to reach them by phone mutiple times at…read moredifferent times of the day. They do not answer the phone ever. Several times Ive had tracking show that a package was delivered to the Los Vigils community box and they werent there. One time 5 packages were tracked on the same day. None showed. I filed an APD report and one with USPS. I left letter to the mail carrier informing them with copies of the reports. The day after all 5 packages showed up. 8 full days after tracking showed they arrived. This has occured more than once. Its not to hard to figure who us stealing the packages or not doing their job is it?

    The UPS Store

    The UPS Store

    3.1
    (38 reviews)

    BEWARE: Apparently Refrigeration Is a Secret VIP Benefit. Now I understand why this location has a…read morelow star rating. This review is for the UPS Store at 8226 Menaul Blvd NE in Albuquerque. For approximately nine months, I had refrigerated medication shipped to this location as a UPS Access Point. Every shipment was refrigerated, so I reasonably believed temperature-sensitive medications would be handled appropriately. Then one shipment was left unrefrigerated and ruined. An employee acknowledged the issue and documented it. Management had my contact information. No one called. No one apologized. No one followed up. When the replacement shipment arrived, I finally heard from management not to apologize, but to explain that refrigeration is merely a "courtesy" for non-mailbox customers and that I should not expect my medication to be refrigerated unless I pay for a mailbox. So apparently the policy is: refrigerate medication for nine months, never tell the customer it's optional, leave a shipment out and ruin it, then explain afterward that the customer should have somehow known better. Even more impressive was being told that the store bears no responsibility because I didn't pick up the package fast enough. Apparently accepting temperature-sensitive medication and then failing to store it properly is not the issue the customer is. If refrigeration is not guaranteed, customers should be told before packages are accepted, not after a shipment is damaged. Based on my experience, if you have refrigerated medication, choose a different UPS Access Point.

    Devin was able to sell the print label services and expeditiously send my package on its way.read more

    The UPS Store - shipping_centers - Updated July 2026

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