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    The UPS Store

    3.2 (37 reviews)
    Closed 8:30 am - 6:30 pm
    Updated 1 week ago

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    Response time

    2 hours

    Response rate

    100%

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    6 months ago

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    8 months ago

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    1 year ago

    Never a wait. Friendly people great service. Very helpful. Definitely recommend this great business.

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    2 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    2 years ago

    Quick, efficient & friendly Staff. Conveniently located. I happy to recommend this UPS store.

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    4 years ago

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    4 years ago

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    6 years ago

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    7 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    7 years ago

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    5 years ago

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    5 years ago

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    10 years ago

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    4 years ago

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    8 years ago

    This place has the worst customer service imaginable. Don't waste your time. Nicholas the manager is not a good person. Beware stay away!

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    8 years ago

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    7 years ago

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    6 years ago

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    6 years ago

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    7 years ago

    We've been going to this UPS Store for years and like their personable service. They're always pleasant and friendly.

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    10 years ago

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    8 years ago

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    13 years ago

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    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    The UPS Store in Hoffmantown Center in Albuquerque has been very helpful.

    Mentioned in 2 reviews

    Read more highlights

    Parcel Post Plus - Parcel post plus. Closes at 6

    Parcel Post Plus

    (6 reviews)

    Eastside

    I needed to mail something to my sister back home so I came here. It's a mailing station. The guy…read moreworking was nice and friendly. The place is a bit cluttered but overall serves its purpose. There's an ice cream place next door that why I chose this location.

    I've used Parcel Post Plus for years and always had a great experience. They were friendly, and…read moreknew me and my kids by name when I went in. I was always taken care of! I went in today to discover that it is under new ownership. I was charged $9.25 for a USPS Priority Flat Rate envelope (something that is only $5.60 at the post office, and $6.80 by the previous owners). I wasn't given a receipt or a tracking number for my package. When I asked for it, I was given a photo-copy of the front of my package and told that one of the two numbers on the front of the package should work for tracking. When I got home and put the numbers in the USPS website for tracking, both numbers were "invalid". I called and spoke to the new owner of Parcel Post Plus, Mark. He put me ON HOLD FOR OVER TWENTY MINUTES, came back and told me my package had already gone out and couldn't give me the tracking number, and then preceded to HANG UP ON ME THREE TIMES! When I went back to the store to demand a refund, I was told that it was my fault that I didn't receive a tracking number because I wasn't "specific enough" when I mailed my package. Apparently the owner, Mark doesn't realize that a tracking number is INCLUDED in a USPS Priority Flat Rate. Do NOT give them your business! Mark is a moron and does not know what he's doing! I will be reporting them to the Better Business Bureau, and also reporting them to he United States Postal Service.

    The UPS Store

    The UPS Store

    (21 reviews)

    Midtown/University

    Yesterday (wed, 27 August 2025)I made a sale on eBay and prepared my items in a Sterilite brand…read moresturdy plastic tote. I frequently buy and sell auto parts on eBay, and many of the items I receive are shipped in similar totes. In fact, I originally received this very tote from UPS when it was used to deliver a transmission to me. I secured the lid with 16 cable straps so there was no way it could open. eBay directed me to the closest UPS store, so I drove there with the tote. At UPS Store #0105, the manager refused to accept my package and insisted that I purchase one of their boxes for $97. After a lengthy discussion, I asked them to provide a written statement confirming their refusal, which they declined to do. I then took the same tote to another UPS location, where it was accepted in less than 30 seconds. For context, the package weighed 51 pounds and qualified as a heavy package. When I explained that UPS accepts plastic totes as shipping containers, I was told they weren't sure if the driver would accept it. So is the issue the material or the size of the tote? Their uncertainty made it clear that they were making decisions without knowing UPS policy. In reality, it seemed they simply didn't want to accept it because of its larger size. Education is key. I strongly recommend that the management ensure staff are properly trained to handle shipments according to UPS policy.

    Great communication and assistance on shipping boxes and printing docs. They called me to ask…read morepertinent questions before I arrived to pick up a print job to be sure it was right. They are friendly and attentive. All around quality.

    The UPS Store - copyshops - Updated May 2026

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