Sean & the entire team is always willing to help! They are efficient, courteous, & kind…read more Thank you to the entire team for all you do!! Customer Service can be very difficult these days, yet they do it with pride & grace.

I arrived first and was the first person in line to return a package. The employee with the tattoo…read moreon his neck took his time coming to the front. While I was still waiting, another customer walked in, and he chose to process that customer's return before helping me, even though I had been there first. He gave no explanation or acknowledgment that I had been waiting. This was unprofessional and disrespectful. Customers should be served on a first come, first served basis. I left with the impression that this employee was not taking customer service seriously. I hope management addresses this issue so all customers are treated fairly and with respect.

I b3en going here for years and Adam the owner is Amazing! Always so nice n friendly n very good…read moreprices!!

This amazing business offers a lot of great services-shipping, mail boxes, auto insurance and…read morecopying. The owner Adam is one of the nicest, smartest people I have encountered. He is always cheerful and hard working and he does whatever he can to help his customers.When he could not help-he referred me to someone who could . Very great experience.

We love this place and we love Elaine. She's had some hard times lately and their hours keep…read moregetting shortened but they're consistently there when they say they will be and Elaine and her family members who help out are so nice.

Elaine here at Mail Bank is wonderful! It was great to know that my packages and mail were safe for…read morea very reasonable monthly fee. Can't recommend their services enough, even if you're just thinking about getting a mailbox I'd recommend going down and talking to her and Kim. It's absolutely worth it!

Deceptive company don't use! - I shipped a package through DHL for almost a $1000 to Africa. The…read morepackage went to Phoenix and was returned. DHL said I should receive all my money back. Corner Postal Store would not file for me, nor give any evidence that they did file. I would never use this company. They are deceptive. They basically stole my money, again, giving no proof that they filed. DHL said they did not file! Don't use this company. Go find another way to ship.

First time in the store to return a complicated package back from Amazon. Diana was patient,…read morehelpful and her customer service was OUTSTANDING!!! Thank you! You have a returning customer.

Always greeted with a smile here and they genuinely appreciate your business…read more Shipping prices are not fun to pay but they will get the job done with price options if they can Definitely recommended

Love this place no line ever and way faster and cheaper the UPS FEDX or any mailing service and, IF…read moreYOU need the package back it's not lost at fed x and you can actually go back and get it simple. When you do that with fed x they will never return your package bc it's been "shipped" but lovely women and super respectful or my dad who can't talk (throat surgery) has the respect to slow down and try to understand him and if not - she doesn't snap and get mad at him she just asks politely to write it down so this women is a blessing I will only use her for the rest of my life wonderful thank you!

Always fast and friendly. Hardly a wait. Open on Saturday's which is a great help. Has nice boxing…read moreup station with tape.

Super nice and helpful staff. Packages delivered on time. Highly recommend this placeread more

I cant say enough about how great the employees and the service are at this location. I run a…read morebusiness and require a ship to site since I am unable to be at my warehouse 9 hours a day to sign for packages. Also since UPS closed both of their company locations a while ago I can only drop shipments off at a UPS Store. Staff always seem to be in a great mood, maybe due to how the managers run the show. I was a staff sgt in the army and happy troops come with good leadership that cares about them. Yes, there is a UPS Store closer to work but I am in and out of this place so fast I am staying with them. They also have a dolly out front if needed that I dont see at other sites where you have to ask for them to pull it out. Again, I cant say enough about how great the staff and service are at this store. More companies should be run like this. I will be with them for the next 20 years.

There are no mailboxes at this location and there haven't been for months. Other services are…read moreavailable only sparadically.

It appears this UPS store on Menaul is under new management...... nice to see. It was disappointing…read morein the past to see talented and knowledgeable employees leave. Mr Asif A is making changes for the better. He is supportive of his staff. He was super helpful in assisting me to locate a package i had misplaced in a recent move. He gave all the credit to his staff. I wish him and his team all the best. He really cares. He is a leader.

BEWARE: Apparently Refrigeration Is a Secret VIP Benefit. Now I understand why this location has a…read morelow star rating. This review is for the UPS Store at 8226 Menaul Blvd NE in Albuquerque. For approximately nine months, I had refrigerated medication shipped to this location as a UPS Access Point. Every shipment was refrigerated, so I reasonably believed temperature-sensitive medications would be handled appropriately. Then one shipment was left unrefrigerated and ruined. An employee acknowledged the issue and documented it. Management had my contact information. No one called. No one apologized. No one followed up. When the replacement shipment arrived, I finally heard from management not to apologize, but to explain that refrigeration is merely a "courtesy" for non-mailbox customers and that I should not expect my medication to be refrigerated unless I pay for a mailbox. So apparently the policy is: refrigerate medication for nine months, never tell the customer it's optional, leave a shipment out and ruin it, then explain afterward that the customer should have somehow known better. Even more impressive was being told that the store bears no responsibility because I didn't pick up the package fast enough. Apparently accepting temperature-sensitive medication and then failing to store it properly is not the issue the customer is. If refrigeration is not guaranteed, customers should be told before packages are accepted, not after a shipment is damaged. Based on my experience, if you have refrigerated medication, choose a different UPS Access Point.