I needed a PO Box and came here and was greeted by friendly staff who was very helpful with…read moreexplaining plans. I saw them be super helpful to customers with boxes. Their prices are fair and I like that they can help me with all my shipping needs.

The last two times I've gone to this store I've had a really bad experience. The first time I…read moreemailed them a file and asked for 20 copies. When the employee opened the file from the email all the margins had gotten messed up but he never bothered to tell me. He printed out 20 copies of the corrupted file and handed them to me and charged me. I was so upset with him for not having the courtesy of pointing out that the file had been corrupted so that I could fix it. I had to resend it and pay again for the printing. His attitude was "that's your problem not mine". The next time I again sent another file to print as I wanted a good quality print. Again I got the same employee. I asked him if the file looked okay before printing and he said it looked fine. Once the copies were made he charged me and then handed me the copies. The colors were all messed up and the copies are totally unusable. I told him that and asked if his printer needs ink. He just shrugged and said it's new ink and then turned away! Another wasted charge. Even though I'm local and want to support my town's businesses, I am never going back there. The customer service is atrocious (at least this guy).

I just pick up one package here , and the website said just need PIN code no photo ID is necessary…read more But the owner didn't want to give to me

DO NOT COME HERE !!!!!!!!! Read all the 1star reviews. ALL TRUE !!! Made the mistake of not doing…read moreprior research. The owner is absolutely shit. Not willing to help and just an awful person. Disgrace to humanity and the local community. If you want your package you will not get them here unless you come with your birth/death certificate, passport, proof of citizenship and the deed of residence. It might still not be enough for him to release the package. You better not misspell, miss a latter or number. If your ID shows Richard, you better not put Dick. Or else he will use that against you. Bring a lawyer to fact check his claims. call the police for protection and better bring your doctor and meds to lower your blood pressure. Attached you will find a picture of the owner. Just missing the actual shit. Good luck people

When I think of exceeding expectations, satisfaction and execution of a task, the UPS Store in…read moreMonrovia takes the top prize. Through constant communication via phone and email to exquisitely packing of a rare item, this store is the best. I utilize John Moran Auctions often and one aspect that is difficult is the coordination of logistics. I highly recommend you use this store if you ever been utilize John Moran Auctions. Finally, what amazing value this store offers as well as extremely cost efficient.

Oh My! I finally found a UPS store with the self-service Kiosk locally! It is so convenient to just…read morebe able to scan my return QR code, print my own labels directly from the machine, drop off and go! This location is huge, clean, and organized, with plenty of street parking right outside. Definitely a 5 star UPS location!

Recently moved to the area and found they're my local fedex shop. I only had to drop off a package…read morewith label already paid for. They were quick and efficient with two guys working the counter to get through the line that formed. I think I was in and out in like a minute. Parking is pretty easy in a shared lot which doesn't seem like it'll get too busy most of the time

Excellent service that went above and beyond. Jason and Kim were so friendly, helpful, and…read moreproactive. I want to keep coming here because of how they treat everyone in the building, whether they met you before or not.

Mail Box Planet has always gone above and beyond for me! I've been with them around four years and…read moreaside from their kindness and professionalism, they're truly great people. I would recommend this company again and again and again. If you have any needs in the area, look no further!

Quick and Easy Notary Services on demand! Made a same day appointment and we were in and out in the…read moreblink of an eye. Owner is personable, professional and friendly. What a convenient business right in the middle of the neighborhood! Easy to access, parking in the rear and they rent mailboxes and offer a plethora of services. Glad we discovered this hidden gem of a service. Say hi to Alan, he's a friendly guy!

Went in for Live Scan, quick and easy, under 15 minutes. The owners are friendly and professional…read more They made sure my prints scanned clean and clear before submitting to DOJ. They followed up with me the next day to let me know that it was successful. Support local small businesses!

Have used this place for mail and notary services. The owners are very friendly and helpful. Will…read moreuse them in the future again.

Just adding my 2 cents. This is the closest UPS location for me, and have been here numerous times…read moreover the years. Service can be brusque; perhaps their reasoning is they are a necessary service with a guaranteed group of core customers, so why indulge them with courtesy? The office can be messy, in part because it's definitely on the small side, so lots of boxes are placed in areas where customers go. I now only come to this branch if I have a simple task, like bringing in a package that is already properly taped up and already has a label that can be easily scanned. Even then, you are asked to place your item on the stack of boxes in the middle of the store. Anything more complicated, or requiring more assistance, I go to the UPS by Vons on Colorado.

Wtf is wrong with this place? I've been here twice and the lady with the covid mask is still rude…read moreas hell. She's like the UPS Store Darth Vader. It's hilarious how they have these stock images on their home page with staff and customers smiling and engaging in pleasant interactions. None of that occurs here I can tell you that. I only come here because it's on the way home and the other spot a few miles away is too much of a hassle with parking. My first visit she scolded me about not having the box with the scan code, which I had forgot to bring. Sure, that was my fault, but she made it seem like I had committed treason. So I just walked out. Well, this time around I figured maybe she was having a bad day. I had my return with the scan code. After greeting her and getting zero response (shocker!), she goes ahead and scans my phone. Then she prints the return label and just hands it to me and demands that I put it on the box. I ask where and she says "over the old address!" Yo, isn't that your job lady? And then she gruffly tells me to just put the box on top of a whole bunch of other boxes that were just sitting in the middle of the store. So I guess I work here now! And why the eff is there a pile of boxes in the middle of the store anyway? Which brings me to another gripe: this place is disorganized as hell. There are boxes lying around everywhere and the counters barely have any space to do anything. Just piles of paper, stationery, knick knacks, the Epstein files, you name it. It really makes you question how thorough they are with your packages. Seriously. Thanks to Yelp, you can see how others feel about this place. On some of these reviews, their business manager replies with a lame cut and paste message apologizing and claiming they'll look into it. Lulz, yeah right. Your problems are still there! Get a clue, man! Avoid this store if you can.

Fast and easy! The staff here is amazing especially the owner/manager I believe. Never had a bad…read moreexperience

One of the better UPS locations I've been to. Always very fast, efficient, and friendly. I love…read morereturning my items here. It has a nice parking lot, and you can be in and out in minutes, even when there's a line.

Called today and Yee answered the phone about a poster tube…read more Yee was very professional and polite. She said she had one and if i lived close by I can take a look. 10 mins later she showed me the triangular flat poster tube, it was initially bigger than we expected but we also didn't know our dimensions. Yee gave us a great idea about cutting the cardboard. Yee was courteous and friendly. Thank you so much, Yee!

Conveniently located with super quick and always friendly service. My go-to for simple package drop…read moreoffs and have never had to wait too long or even at all. The shared plaza parking seems to get crowded so I just park off the street and walk up.

This is my go-to place for dropping off packages. I can always count on the staff to handle…read moreeverything with care. ::Experience:: The staff is typically friendly and helpful. I've had no issues with my packages, and it's always a smooth process. ::Customer Service:: Most of the team is patient and accommodating, but I did have a minor issue once. I appreciate the warm service, and it's usually quick, which I love. ::Meh Moment:; There was one time when a staff member was very insistent on having me use the self-service kiosk. Despite explaining that I preferred not to, she kept urging me to use it. ::M's Notes:: - Parking lot

I usually come to this store for my Amazon returns. I've come on different days and times and it's…read morebusy and there's always a line. For the most part it goes by quick. Most of the staff is nice and friendly. They help you with whatever you need. I can tell some are frustrated when they're really busy and there's a long line. The service isn't the best. If you need to print the return label it's only $2.50ish. They also have the option for us to do the return ourselves. I honestly haven't tried it. But it's pretty convenient for people who wouldn't mind doing it themselves.