Absolutely worthless. Do not use for passport services. Waste of time and very inaccurate…read moreinformation. Would rate less than one star if possible.

Polite, professional and efficient! Wait isn't long and returning packages has always been a breeze…read morefor me.

Overall had a good experience. I had to go for a passport photo and they were able to help! It took…read morea little longer than anticipated but I think there was an issue with the camera that was resolved. The guy helping me made sure my photo met government guidelines for passport photos and was the correct size. I got the exact picture I needed for my new passport and was off. I noticed they do a whole variety of packaging and shipping options. Looks like a great place to bring care packages that are needing to be sent. Since I only used their passport photo services I can't speak to anything else, but if you are in the area and need a new photo I recommend going here!

I had to ship something oversea to Taiwan, the owner Rich was very helpful, he explained the…read moreoptions and helped me choose the best deal on shipping. He also helped me repackage my box to make sure it will arrive safely. The shop looks like a high class boutique, and everyone so helpful. Definitely will referral all my friends there.

I'm amazed by the exceptional service I received at Going Postal in Platte City, MO. They went…read moreabove and beyond to ensure I paid only for what I truly needed. They didn't just hand me a box and send me on my way-- they packed my items themselves with care, asked if I have anything fragile to make sure they take extra care while also trying to keep everything fit perfectly. Because they chose the precise box size, I avoided purchasing an unnecessary larger box and saved me money on mailing costs; and they're surprisingly even cheaper than USPS! I'm truly appreciative of their kind gesture. Thank you so much!!

Really helpful and knowledgable, and they have access to every carrier other than USPS.read more

We are always coming to this store & everyone seems to be so polite & efficient. Brandon, however,…read moreseemed like he needs to find something else because customer service is not his strong suit! I have never felt more disappointed or disrespected from an employee there until now. He was rude! Did not say hello, pointed to where I was supposed to put my package, & handed my receipt & did not say one word. Fire him. He's horrible!

They are very busy. So if you go find out what time is the best to get you in and out. I mailed 2…read morethings in a box. I had one thing that was of value in a plastic bag with a knot tied in top and put into another bag with the knot tied in top. When I received my package they had gone into both bags. How do I know ? The interior bag was packed sideways. I didn't do that. Have no trust of them now. You should always put anything valuable into a sealed container if you use them to mail.

there is one older man who is not polite nor pleasant. I always hope he doesn't wait on me. the…read moreyounger people are much nicer and polite.

I have had my box with this UPS for years. I was just told today that I cannot use it for business…read morepurposes....when it was set up 4 years ago to receive mail from a trust. The new worker I just spoke to said they will not accept mail for a business and will decline it. I assume they will not notify the box owner, either. I do hope I am wrong about that. After 4 years, you would think someone would have mentioned it, once. I gave 2 stars today only because Nellie (the manager) and Kelly are the hardest working team members who in the past, I could rely on to help me through any issue. More to come on this, I hope it will be resolved successfully.

Fingerprinting was done professionally, store was clean and organized, staff was courteous.read more

Waited over 20 minutes to pick up an Amazon package, should have been a few minutes, very…read moreunderstaffed

I travel for work; shipping out of franchise UPS stores in about 11 states, but by far, I wish the…read moreGM Mac J trained all of the stores. He's always been able to help and provide insight into increasing efficiency for my trips and reducing the time I spend in store. Sure, me knowing what's up makes it easier for his staff; but this is definitely not the same at every store. Locally, I used to do shipping at the Fairway and Prairie Village locations; but after needing some help and getting charged or shamed at these two locations, I will always hit up the Central store. It's so small, but their process just clears people out quick and happy. The GM is always there just cranking out business and helping folks out. Please have him train other locations.

Back when the volleyball nationals were being held I went in to ship a hard poster from the…read moretournament back to California. The packaging that they had available was pretty expensive so Eric said he would help me out by taking it home and securing it with cardboard if I paid the shipping cost. Eric gave me great service which is hard to find now

Worth the Wait It is…read morethat time of the year when packages get delivered by someone other than you. Yep, we are just days away from Christmas, but the days I am talking about are all the days of the year. It does not take a certified Expert Level Logistician such as myself to realize that different providers offer different levels of service and prices. While the USPS and UPS always come to mind, do you really want to take the time to check their prices and estimated delivery times when you do not have time to deliver them yourself? That's when I head to the UPS store. You are always offered their competitive prices and delivery times (along with tracking numbers) for each carrier so you can make an informed decision. Just because you know how, does not mean that it is worth your while to do it yourself! In the midst of the Holiday season you should expect to find serious lines no matter which carrier you use. At the UPS Store I have found the lines being shorter than the local Post Office, and prices / delivery schedules accurate. So it is kind of a no brainer for me. This week they even had special lines for approved returns (when you have been sent a prepaid label), so as to take the easiest first and cut down on waiting in line - sort of like the express lane at your local supermarket. It is nice when you see someone looking out for the little guy, and not just the big spender. But what about needing a notary, 100 holiday family newsletters printed, or something packed for shipment when you do not have an assortment of boxes or envelopes? For me, the UPS Store has always been there to back me up. Do I recommend the UPS Store? Whole heartedly! For price and service it is hard to go wrong.

The most affordable b&w printing. 5 cents per page and $1 per cut. 2,000 fliers made in 15 minutes…read more Wow. Other places (including a different UPS store location) would've cost me double or triple for self service. Instead, they did it all for me!