Whatever arrangement is in place between Amazon and UPS makes it super easy to return Amazon orders…read morethat don't work out for whatever reason. Now you don't even need original packaging. As long as you show up with an authorized Amazon return and can pull up a QR code, UPS will scan it and pack it up for return to Amazon. Today, I returned an item that was fully packaged, in addition to a blazer that I had no packaging for, and yet UPS packaged it up in a plastic bag and provided me a receipt. There wasn't a line and it was super easy! Plus, the staff member who helped me was very friendly and helpful. It's a great value from Amazon and UPS as there was no charge for the returns. Definitely recommend this UPS location, which has the most extended hours locally!

the owner runs his mouth i bet he cant back it up contact me i am in your age groupread more

Crappy service! I'll never use them again. The stupid driver came yesterday left a note on the…read morefirst floor that he had been here. He never came up to my apartment to let me know he (or she) was here. I called and complained. Driver was told to redeliver after the rest of his deliveries. I waited till 10 o'clock last night. He never showed up. Almost noon the next day and he is still not here. Getting someone on the phone that speaks English is almost impossible. Completely unacceptable!!!! If I could rate this less than 1 I would!!

A package I bought shipping for at this location was returned to me with a note saying "Fraudulent…read morelabel" and the label was for USPS shipping. I called several times with the employee taking down my info for the manger. They never called me back. I then emailed the UPS Store and they said I could bring the package back to be advised of my next steps. No, I'm not shipping with you again. Terrible customer service and unreliable.

This company is never open. Even the posted hours they aren't there. It is a dump and filthy.read more

I dropped off package to a girl that was on other side of door on her lunch break. I left my phone…read morenumber in black marker for any questions. AtT still has not received the package 2 weeks later. They are never open and yesterday they had death in family. At 9:30 am they are not open

This is my preferred Detroit address. I had an out of the ordinary situation and the staff were…read moreresponsive, kind, helpful and went above and beyond to help me out. I find the price to be very fair for the service provided.

Great establishment with amazing employees! I work in the same building on the 4th floor so I…read moreoften see the employees. All of them are polite, well-spoken, helpful young people. They hold onto packages I have delivered to my floor, but because USPS is often very lazy, they will leave it with MyDetroitAddress on the 1st floor. The employees there don't have to hold it for me, they just do so because they are great people. I highly recommend using MyDetroitAddress if you live in Canada and want an American address.

The business is in a convenient location and has great customer service which are two ingredients I…read morelook for in this type of business. I had an international package that needed to be shipped within a week via DHL. The manager (and owner I think) was thorough and helped me complete necessary paperwork before he carefully wrapped my goods with bubble wrap and put it in the shipping box. The international shipping prices are not cheap. However, the gentleman who took care of my order gave me a generous discount which I really appreciated. The building is clean, organized and it seems relatively new. There are desk top computers with printer access available for rent. There is a private parking lot in back of the building and plenty of street parking is also available. I highly recommend Post Express for your domestic and international shipping needs.

From the owner: MoneyGram, ups, dhl, fedEx, uspsread more

Clair is extremely helpful. We were treated very rudely by the UPS location on Executive Parkway…read moreand headed to this location on Monroe. Clair walked us through our return and was very kind and helpful. Clair, thank you for your kindness and great service.

The outstanding service I received from the staff and owner on 12/6/23 was over and above the best…read moreEVER. I had a problem with the scan label from Asurian to mail a package and they tried multiple times to resolve the issue. They were patient, very kind and when I had to call Asurian to resolve the issue they helped with talking to the rep to get it resolved. I wish I could give them more than a 5 star and I'll definitely continue to use them to ship packages,

The service is amazing and the young man that is at the counter is always polite and courteous and…read morevery helpful this is a very good place to go to do your mail.

Everyone has their own horror stories about standing in line at the local post office during the…read moreholiday season. Lines that go on forever, and are so slow that a bottle Heinz ketchup flows twice as fast. Thankfully, a friend of mine told me about this place on M-17, just west of Golfside Road. I needed to mail a package to my friend in Tokyo, so I went to the local post office on my day off, and there had to be nearly 50 people waiting in line. Then I remembered Goin' Postal was right near a specialized grocery store that I really like on M-17. So I left the line behind and drove out west of town. Was I ever lucky, I was the only person in line, and after I filled out my customs forms, purchased some stamps I was right out the door in less than 10 minutes. The staff at this place is very friendly and gave me several shipping options to choose from. I can just imagine as I drove home, most of the people in that line at the local post office were still waiting in line to be served. That said, I was amazed that my package arrived within a week. I highly recommend this place, as they are faster than the local post office, and they don't have the attitude that some of the postal workers have.