Brandon was super friendly and helpful. He made a stressful situation easy and smooth. 10/10read more

I'm Retired Sergeant Major Tyrone Lockhart, since my retirement from the Army I've experience poor…read morecustomer service with in the United States. The FedEx Office Print & Ship Center Brandon, FL inside Walmart, is the exception for outstanding customer service. Mr. Brian Brandon Store Manager conducts himself as true professional and goes above and beyond to ensure customer satisfaction. All Soldiers, Airmen, Seamen and Marines should know that this individual is a contribution to his Duty and service as a Leader. Retired Sergeant Major Lockhart

We had a multi-location shipment , requiring additional labeling and several complicated steps. It…read moreseems that some of the computerized steps on the FedEx webpage were also new, so despite the complexity happening, SHELLY was incredibly engaged and persistent and helped get it all accomplished. Also the location seemed to be overall efficient and well run. But big kudos to Shelly!

Need something printed that was emailed to me, Lauren was great! Less than a dollar with easy…read moreinstructions! Conveniently located on Causeway Boulevard. No line!

I've been using this establishment for fifteen years or more and it is always a pleasure. The owner…read moreand staff are always very helpful and the place is just very convenient. I would rather go here than to the US post office which is 100 yards down the road. Keep up the good work.

Staff was super nice and helpful. Got my packaged well packed and shipped out. Highly recommend…read morethis location and special thanks to staff for being so overboard helpfull!!

I went in on Tuesday am to ship some returns. I noticed how Tristan was interacting with another…read morecustomer who had some issues with a shipment going out. He was very professional, kind and respectful to the man. I was impressed. Everything was resolved in a good way. It was nice to see. He called me over when it was my turn. He was incredibly polite. He processed my returns while we chatted. I told him I was impressed with how he handled himself because too many times I have seen people his age completely lacking in customer service skills. I will def be returning here for my ups needs.

We walked into this location needing to ship a box over 50 lbs, and Damien made the entire process…read moreincredibly smooth. He was exceptionally friendly, welcoming, and transparent about every step of the shipping process. Despite juggling multiple tasks--running to the back and answering phone calls--he still prioritized helping us quickly and efficiently. Damien truly went above and beyond, and after a rough day, his kindness made all the difference. He absolutely deserves a promotion, a raise, and all the good things life has to offer. You rock, Damien!

First time at this location. I walked in and there was no line, yay! Only waited a few moments for…read moreit to be my turn and Debi called me up. She was very kind and fun to talk to. She was very knowledgeable about what exactly I needed since I had a very important items to send. We got it all sorted quickly and correctly and with a AAA discount to boot! Debi helped make a very stressful task accomplished with ease. Thank you!!!!! I will def be using this locale again in the future. And using UPS was way more economical than Fedex and less stressful that usps.

There were quite a few customers who were being attended to and I also did not have to wait as one…read moreof the staff offered to help me right away. He was very cooperative and helped me with a printing and copy request. I got the notary work done right away by another lady. The staff were very professional and courteous. It was such a joy to see the quality of service here. Though there are other UPS stores much closer to my home, I would always come here to this particular store. Thanks to all of the staff and congratulations to the owner for running such an efficient store.

This store is the Swiss Army knife of the retail world: it can do it all! I've done everything from…read moresending medical testing packages to returning Amazon purchases here-and it couldn't be easier. The staff is so prepared for everything-and they run the place like a well-oiled machine. I'm in and out in minutes, each time. I only slowed down long enough to take pics of their other services. This location is in the same shopping plaza as Home Goods, Aldi and Five Below, at the corner of Lumsden and Providence. It's super convenient and there's lots of parking. I'll be back!

Place always lingers of weed, they do their job but something about the professionalism is off, the…read more301 location in the publix plaza is much more efficient and professional, details are everything.

I bought books of stamps not realizing this store upcharges a $1 per stamp. Within minutes of the…read morepurchase I realize the math was way off and asked to return them. They refused and said they can't return stamps even though the purchase literally just happened and I was still in the store. Absolutely ridiculous!

Thank you for the response. Unfortunately, since that…read moremessage was posted, no follow-up, investigation, or resolution has taken place. It has now been over a month, and despite providing proof of drop-off and written confirmation that the device was accepted by this UPS Store, we have received no update. In the meantime, the carrier has charged us for the missing device. I am adding this update for transparency, so future customers can make informed decisions when handling high-value items at this location.

Don't use the UPS store with the blue logo; I only give them a star to…read more get this review posted. In August 2023, I had the absolute WORST experience with the UPS store on Brandon/60! My son had passed a month earlier, and I attempted to mail some sentimental objects to a Colorado friend, who never received them. I WAS NOT told I could get any free insurance on the package, which apparently is common to be given a minimal amount. I DO note the lady who accepted my small box was completely uninterested. Of course I kept the receipt for a long time. Probably still have it on my phone. After a time I was told it hadn't reached its destination. I called the store several times, was given a number to look my package up, not told such number would expire, and they would refuse me another!! I repeatedly tried, at one point being told the package would be returned to ME! It was NOT. I was given several phone numbers to call, none of which were answered, nor returned my messages, to the point when the message mentioned "take our survey" the phone hung up on me!! I even called UPS headquarters, they were so sorry! Somewhere there is a box with a white small Lego Plane, scowling Lego woman on the wing, with "coins" from CAP and a seaplane logo mug. When it's opened on a YT video, which should be illegal!, I alone know the backstory and puns that go with the items! The bitch of it is, I wouldn't have let these things go to anyone else, literally! Thank God I got my payment refund from the credit card!! Trying to repeatedly track a package with such a long list of small numbers was disheartening after my son's death. This place sucks. I never got any recompense at all.

The parking lot is a little rough to get in and out of they are right next to the auto parts store…read moreso most the spots are filled with cars being fixed or worked on but the store itself is easy once you get in. The customer service is fast and easy especially when you have an amazing return they down your box, print your receipt and your on your way.

I have had quite a few mailbox and shipping service locations thru the years running many…read morebusinesses and I have not had the positive experience I have had with Ship Gulf Coast in Riverview, FL. This group really looks to make your experience working with them positive one. From handling your shipping needs to all the notifications of items received. I found me Shipping and Receiving partner. Thanks Ship Gulf Coast. Victor PCMS Advisors LLC

From the owner: At Ship Gulf Coast we take pride in offering a comprehensive suite of services designed to meet the…read morediverse needs of our customers. We offer Mailbox rentals, Shipping, Fingerprinting, Notary services and more!