Place always lingers of weed, they do their job but something about the professionalism is off, the 301 location in the publix plaza is much more efficient and professional, details are everything. read more

The store is a complete mess, no organization whatsoever really disappointing, considering they're handling packages.

This store is the Swiss Army knife of the retail world: it can do it all! I've done everything from sending medical testing packages to returning Amazon purchases here-and it couldn't be easier. The staff is so prepared for everything-and they run the place like a well-oiled machine. I'm in and out in minutes, each time. I only slowed down long enough to take pics of their other services. This location is in the same shopping plaza as Home Goods, Aldi and Five Below, at the corner of Lumsden and Providence. It's super convenient and there's lots of parking. I'll be back! read more

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0 stars, placed smelled like straight marijuana, people there seemed miserable and lifeless. Went to ask for notary. Was told he was in bathroom. 20 mins later still no one came out . Avoid this location . read more

Can a package be delivered to me to your retail location for pick up? Because the UPS tracking posted it was delivered, however they looked for it and couldn't find it! read more

The hours say they open at 8 but when I got there at 8:30 they were still closed and locked up. Maybe change your hours listed online and on your door. read more

Normally a good experience here, I have brought a lot of business but this Monday morning I have to concur, staff was rude, charged me what he wanted my package to be as I asked for the cheapest delivery. Automatically charged an $8 box vs $4 bag and had the nerve to be irritated I questioned the cost. Not a good experience at all to start off my week! read more

This manager started yelling at me and had her boyfriend behind the counter cussing me out, she got upset after she asked an employee what I was doing and when the employee told her " he wants to put the phone in the box" the manager started yelling at me and tried to kick me out because she wanted to go home. I purchased the drop off service and asked if I could wrap my phone, the lady customer service rep said yes, then the manager interview for no reason. It was the most unprofessional display I have ever seen out of any manager at any business. Watch the incident here : https://youtu.be/gywTrGElCl0 I want to report this to her manager. She is not a leader. read more

The UPS Store - Printing Services Near Me - Brandon, Florida

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The young blonde woman working was sniffly and wiped her snot with her fingers then picked up my receipt and handed it to me. Not to mention how slow and inefficient she was in taking my packages. read more

The staff is rude and the furthest thing from helpful. Never had a good experience at this location and I'll be using a different one from now on. read more

I only gave this place 2 stars when I feel it really should have been a 1 star because I actually liked the girl behind the counter.. let me just say that you are not a health care business so therefore it is Not required by law that fully vaccinated people need to wear a mask. This is ridiculous to think that you are such a special business that customers need to wear masks . Publix is huge, Walmart is huge they do not require masks because of the mandate for vaccinated people. I have included what is mandated in this post read more

The UPS Store - Printing Services Near Me - Brandon, Florida

These jokers do not even open up on time. With a line forming and 8:15 passing... still no one. At least a timer went off and elevator music started playing from behind the gate and counter. PROS: Location CONS: Doesn't open on time! read more

Had to drop off a few things, while in the area, and wow- the cannabis wiff hits you as soon as you open the door, every single time. There was a guy walking from the back room, on his cellphone the whole way he was walking to the front... Never greeted, made eye contact, or acknowledged me. Another time I went to this place, a girl with puffy hair was walking from the back room to the front. I went to the cash register she was heading towards, and she just passed me by, whilst ignoring me standing there waiting. This UPS store has a low rating for a reason, believe it. read more

i takes a lot for me to leave a low star review always smells like marijuana when you walk in. girls behind the counter look at you like you're stupid and should be some sort of shipping expert... maybe forgetting the reason why you're there? this is not just me. i've witness this behavior on several occasions, with many other people, making them feel rushed, rolling their eyes, thinking they're with their tupac music in the background. go see for yourself read more

Let me join the chorus of terrible reviews for this location. I needed to print a pre-paid UPS shipping label from amazon for an item I was returning, and these people want to charge $3 to do so. To print a shipping label. Y'all must be smoking crack. If you want too build a customer base that pays for your services, don't attempt to gouge them on little things like a piece of paper. I told the girl at the counter (who couldn't atOp yawning for whatever reason that charging $3 to print their own shipping label is insane and she laughed at me. Fix your pricing structure. Hire better people. read more

Great experience every time. Never had any issues on returns. Their system was down the other day and they weren't able to provide receipts but I had no problem leaving my package there. Everything was processed quickly without issue. read more

Been coming to this UPS for years and the manager is always nice and friendly. Very straight forward and give you what you need so you can be on your way. She (Manager) and her team deserve more props, great location. read more

One would think a UPS store would be a UPS store. However this one, forget about it! They supposedly open at eight, but good luck with that. Recently I had to get to work late thanks to having to put something in the mail that day. It was critical. Had to be shipped via UPS According their website and store front signage they open at eight, but at quarter after nine there was still no sign of anyone there. Second time recently I tried to go there, once again no one there at 8:30. This time fortunately I went to another location that actually was open. I will never go to this store, again, even though it's a mile and a half from my house. A store that's closed is of no use! Given the option, I will go to Fed Ex. read more

We just moved here from South Florida and needed to send back some forgotten equipment to Comcast. The lady working today, Moriam, was just as helpful as the other guy at an UPS office at our old residence. She was knowledgeable of the Comcast returns and was able to help me do the process with no problems. I found Moriam to be a very nice employee and because of the excellent service and the convenient location to our new residence, I will recommend this location to anyone living in this area. read more

Horrible customer service. Don't go to this location. Needed a strip of tape for a show box and they wanted to charge me $1. I'm already using your service to ship my item why do you want to up charge? When I chose to leave she got an attitude. Replying to owner: A strip of tape should not cost $1. Funny how after I left your store I went to the UPS store near you and they not only gave me the strip of tape for the shoe box but also taped it for me! You're in the business of packaging! I understand a charge if I had to use various strips of tape but be a bit flexible. One strip of tape over a customer? Look at the other reviews.. they said the same. Hey your decision I respect it, I'll just go somewhere else. read more

They are never EVER open on time! Twice this week I had a package to pick up, waited 30 and 45 min respectively for them to open! When asked if their hours are 8am...was told 'not today' read more

Friendly staff, have gone through some employees lately; but have always been helpful. I have been a customer for years and they have had issues but when brought to mgmts attention they were usually corrected. I will continue to do business with this location. read more

Called at 9:23am on monday and they keep forwarding calls to a voicemail that isn't setup. After reading the reviews of this location and talking to another store, this seems to be their way of practicing business. make the extra 3 mile drive and get superior service. read more

I'd give them a zero if possible. Only miserly UPS store that wanted to charge me a lousy .82 for tape. Are you really that hard up that your location only needs to do this? Talk about nickel and diming, showing you could care less about customers. Avoid this location, this is a sign. read more

Drove in pouring rain to get there -- arrived 10 minutes before they closed & rude clerk refused to help us in addition to 5 other people waiting in line Bad attitude & obviously bad service Highly recommend you head to another UPS location! read more

Don't bother going here. I scheduled a notary service at 830am today. When I arrived I was told they don't do appointments for notary. Showed my confirmation information and was told there's nobody in who can notarized paperwork. Manager was called and I was told that they can't do it because they don't have anyone trained in it on schedule even though it's a service they offer as early as 8am. The manager is inept and ineffective. Don't use this location. read more

Terrible place to go! They delivered my package back to my house, With the return address as my house also!! So when they were entering the information you would think they would've noticed entering the address 2x but no they didn't! So the package didn't get delivered till 7pm the next day, by that time it was to late to take it back to the store, so I had to deliver the package myself over an hour away! Went back to the store the next day after I did my own delivery to get my money back, the manager apologized but the idiot working at the store that entered the information chuckled like something was funny about him being a complete moron! I would rather start personally delivering my packages then to even give those people another dollar out of my pocket!! read more

Needed to mail a single envelope. 2 day air price--$60.00?!?! Fortunately I left with my envelope in hand. Went to the UPS store in Riverview and paid $24. Not sure how there could be such a price discrepancy, but I have the feeling someone was looking to pocket the difference. Ridiculous!! read more

Horrible !! Store was supposed to open at 8am I stood outside for 45min and still no employees were there to open the doors. Horrible store. It is now 9 am and still no employees anywhere on site. read more

This place consistently doesn't give me all of my packages at once when I go to pick them up. Every time I ended up missing a package just to call the next day and a girl states oh yeah we have that package for you...wtf how hard is it to hand me all my packages at once?? now I have two Amazon orders that states that they came and we're signed by a female there. Do you think I have my package yet? No and I've been to the store 3 times and not once have they handed it to me even when I ask for all my boxes. Now I guess I have to babysit my tracking #'S and go in with a list and check off each tracking # before I leave the store. This is annoying especially BC I have had another ups store in a different state not only did they notify me when my packages arrived, which this place does NOT but they also gave me all my packages at once. Oh and FYI it's rude if you lose a package to laugh and say ahaha I'm new...wtf!!! pissed read more

I tried to send a letter and the 2 girls working were completely inadequate. I am an avid user of UPS near my house, but I was out running errands and stopped in this one. They didn't know what to do and obviously did not have enough training with their new system. I left as I felt my important letter would not get to its destination. I will never go back. read more