The team that works here goes above and beyond to help They…read morehave many services and pack with care The tracking information is shared as well

The woman that helped me was so kind. I told her I was shipping back something to Verizon and she…read moremade sure I had a receipt and encouraged me to take a picture of it in case I lose it, she let me know they can't go back in the system to look it up. Really appreciated her added help and kindness.

This place is a 'mixed bag' as far as trying to write a review. The store is large, wide, clear…read moreaisles and has a generous amount of parking out front. There is plenty of stock in many areas. Social media influencer in need of a light ring? They have those. Need office furniture? They have a pretty big selection. Files? Paper? Laundry detergent? Canned air? Basically most everything you could want to organize or run a business is here. Five stars for inventory. The other side of that coin is there is no one available to help. You have to wander around the store and hope you stumble upon what you are looking for. Yes, there are signs, but under what category do you shelf a 'ring light' for example? Is the water cooler under 'water' 'cooler' 'office equipment'? One person was working the print area. We didn't bother them, they were busy. The one person at the register was surly. We all have bad days, but this person was not an example of customer facing professionalism. Didn't speak unless absolutely necessary and that was just the spiel corporate tells them to say. We needed a large cart to move a box from the back of the store. He just pointed to the regular shopping carts. At check out there was no interaction other than 'do you want insurance'. So zero stars for customer service. Not a big deal. They have a nice selection and if we are looking for something they carry we'll stop in again. It just would have been nice to share a bit of friendly interaction with a fellow human being but, whatever.

I had created some posters for the business online and was just picking them up in store. They were…read moredone rather quickly and they looked really good, I did indeed love them and the quality of them was very good. But Luca (hope I spelled it right) was working the printing services area. I picked up my posters and I had asked him how much would he charge to laminate my uncle's obituary card, he quickly grabbed it and took care of it. I really appreciated how he handled it with care and told me don't worry about the cost that he would take care of it, this means so much to me as this is important to me and I didn't want it to be damaged. Luca was very sweet and left a lasting impression on me. I really hope Luca gets some praise for making my day and for being so kind, but also being a great employee. Making sure I loved the posters and showing them to me and also doing that favor for me with my uncle's obituary. Lucas customer service was on point and I appreciate it so much. I will for sure be doing ALL of my printing services for the business from now on, here! All thanks to Luca!

This is for the Bristol USPS office. Parking is usually easy to find on the street and I love the…read morelocation-- Hope St is adorable and very near the water. Usually a lot of foot traffic in this area so be aware while driving. Inside is adequate. Some employees are great, others not too great. Sometimes they have their priority mail supplies stocked, sometimes not. But they seem to know their regulars which is nice. I'll probably be a regular there too eventually since I've only been living here a short time! I'd probably like it better if they said "Hey Shanon, how are you today??" when I walk in! Life's goals :)

So maybe it's weird to review a post office, but whatever. I love the staff here.. one of the guys…read moregives candy to everyone, even if he's not serving them. What? I LIKE CANDY. They're also all about the holidays, always with the decorations, and it seems like it could be the candyman that does the decorations, maybe even with his own money cause he's so into it (and not everyone there is thrilled about the talking skeletons or the ho ho hoing santas). That guy really cheers up my day I tell you, I always feel good leaving the post office, as weird as that might sound. Also, they're open to 5:30 AND I got my passport through here and it only took 7 days after they told me the wait was 6 weeks. Coincidence? I think it's their good karma. I heart the Bristol post office :)

I LOVE this local Grove Street PO and the people there. Most of the time I have pre-labeled parcels…read moreto drop off, so no wait. But when I have needed window service, I have had polite and friendly help. Shoutout to Red!! Clerks have gone above and beyond for me, like when I've forgotten to cover something on a box which might affect delivery. Give respect, get it. I've learned, through talking to these folks, that sometimes there are circumstances beyond their control. People complaining don't seem to get that they have rules they need to follow. They care about their jobs, and they know what they should be doing and how to do it. Town Hall is across the street and despite a sign politely requesting only Post Office customers to use their lot, Town Hall customers park there, so it's not always as crowded as it might look. Lines can be long, yes. Many times there is only one clerk available, and since they do passports here, which take a LOT of time... well. There are also a lot of folks who require help with their packages. A lot of elderly folks and people who don't do it often enough to know how things work. If all you have is a dropoff, you're good. Please give the clerks a break, sometimes it really does take a while to give folks the service they need. I have seen people come into this place literally 2 minutes before closing, with a package that's STILL OPEN, and not even addressed. You think they're going to be happy about that!? Of course not. But they still spend a good 10-15 minutes helping anyway, advising folks of their options, taping up, etc. Sometimes scans take a while and there have been times when I checked tracking for my packages and didn't see a scan there for a few hours, but jeez, if you buy your labels online then you have a record, so no sweat. If there is a long line, and you really must have a scan of half a zillion packages and receipt printout and will snarl if you don't get it... I'd suggest going instead to the "basics" branch in the Four Seasons gas station at the intersection of Pawtucket & Waterman a mile or two away. Usually no line there.

Love the staff at this Post Office. They are pleasant, know what they are doing..very efficient. Im…read more for the service they provide me and our Community. 5 stars Diane Maguire Horton *****

For a Saturday it was an in and out. No line No waiting. The lady at the counter was pleasant. I…read moresent a package ground service expected to arrive in 3 days

The Cranston Washington Park Branch is AMAZING. AWESOME management. Helped me with a package I…read morethought was going to get sent back. 1000 Stars.

About a year ago I submitted a 3 week hold mail request. The mail was redelivered a week early-…read moreleft on my porch with the hold mail slip with the correct resume mail date right on the top of the pile. Luckily, a neighbor noticed the pile and retrieved it before it got soaked. I recently had my mail held for two weeks. When service had resumed but I had only received 4 pieces of mail I went to the post office to pick up the rest. The female clerk on the desk on 2/27 handed me a loose pile of mail. When I started to go through it I realized that I had at least 25 pieces of mail belonging to 3 different Portsmouth residents who lived at different addresses- credit card and bank statements, letters from health insurers, etc. In the middle of this pile I found a hold mail slip for one of these residents who was not due to return for another 2 weeks! If my two experiences with this post office are an example of how their operations are being run, it appears that some significant changes need to be made.

I come to this local USPS often and I can't say enough good things about the staff. Heather is…read moreabsolutely amazing - I recently had an issue and she went above and beyond to help me resolve it. Her patience, professionalism and kindness truly stood out. Everyone here is great and consistently pleasant, even when things are out of their control (because... government). Dealing with the public all day is not easy, but this team handles it with grace and a positive attitude. Thank you for being such an awesome place in town for those of us who actually enjoy going inside and interacting with real humans, even for the small stuff. It really does make a difference!

Love a low key post office. Parking was easy here, they share the building with a self storage…read morefacility. I went in recently and only had to wait a few minutes before I was helped with a smile. Plenty of self serve options within the post office itself as well as the counter staff. Convenient location with fast service.

Ran in during the Christmas rush with some last minute packages for out of state friends. It looked…read morelike I had just missed a big rush because about six people came out just before I went in. There was a short line of 3 people when I got inside. There were two employees working the 'windows' and they gave each and every customer their undivided and friendly attention. The first thing they said to each person is 'sorry for the wait'. They must have to say that a hundred time a day at least. It's the holiday and everyone is sending packages. These ladies were working efficiently and remained friendly. That is really a big deal. I don't often run out this way, and stopped by this post office because it was on my way between other stops. Boy am I glad I went this way. A really great P.O. experience. Well done.

One of the best PostOffice's I have been into - in the country! Clean, organized, friendly post…read morepeople! Wish every experience was as pleasant and kind as this one. Thank you to BETH for explaining the options and helping me get the stamps and products I needed!!

Not sure how or why, but cards mailed at the standing box outside took two weeks to arrive.read more