I go to this UPS Store primarily to return items bought on Amazon. I've never had a problem with returning and item. Last time I went in, the person behind the counter saw the package and had already figured I was doing an amazon return. She scanned the QR code stored on my phone, and that was it. Easy peesy no problem in and out in 1 minute. read more

Excellent place to ship out your packages nearest to NASA Cape Canaveral tour. Had to ship out fishing gear that would not fit in luggage and had it shipped home. Great service, courteous and nice to escape the humid heat of Florida. They even gave me a 20% discount on packaging tape that I needed. read more

The UPS Store - Front entrance near NASA's Space tour location. - Shipping Centers Near Me - Cape Canaveral, Florida

Very professional in dealing wth my problem of a lost tracking receipt from their facility. Cudos to Julia. for her prompt and courteous service! I can now receive my refund. Yahooey...they get 5 stars in my book! read more

Was in a major rush to mail a number of items. I was in and out in 5 minutes with all options and timeframes and costs explained clearly even with a line forming behind me. Easy, to the point and done with service and speed in mind. Thank you! read more

We are located between 3 different UPS stores but the Port Canaveral location is our favorite because of Kami who is the consummate professional and because she is always cheerful and happy to see everyone who walks in the door! Last time I went in for a return, I had a problem with my packaging and without missing a beat Kami fixed it for me, she is awesome! read more

I sent a box via UPS from Florida to Jamaica. First I want to say Leah did an excellent job and sent my package correctly. There was so much confusion throughout the process. Leah went above and beyond her duties to get the information required for my package to be released from customs. She kept me informed of the situation. When things were out of her control, she still tried to find an answer by reaching out the corporate or another counterpart for information. Julia who also worked there was very helpful. This is an awesome team and truly want to ensure that customers gets the packages on time. The reason I gave 5 stars is the customer service, how hard she worked going above her typical duties and responsibilities and then her sincere concern for me as a customer. Thank Leah and Julia! read more

1. The advertised military discount was not provided as promised. 2. I was informed that my items could be delivered and held for me. However, without any notification, they held three very small packages for 8 days. To my surprise, I was charged a whopping $240 for only $80 worth of products. 3. They convinced me to sign up for a 12-month mailbox contract, assuring me that I wouldn't be charged for holding. However, every time I went to pick up my mail, they would get angry with me for not taking the delivery slips from my mailbox, even though I was never given a key! 4. A woman played loud gospel music on her iPhone, completely indifferent to any customer issues. 5. An employee informed me that the owner is extremely cheap, going as far as saying that he would charge us for the air we breathe if he could. 6. When an authorized friend of mine came to pick up my delivery, she encountered a lot of difficulties. The key issue persisted and she was even denied access to see the unsigned delivery notice in my mailbox by UPS. To add insult to injury, a crazy employee followed her outside, recording her and my car on a cell phone! 7. UPS sent me an unbelievable email, claiming that my contract had been terminated with no refund of any kind. 8. It's astonishing that there is absolutely no mention of the legal entity behind the franchises. As a result, I had to resort to taking legal action in small claims court. read more

Definitely trying to sell me something I didn't need. Returning a package and he insisted it needed to be reboxed for 27.95. Went out to car to get credit card and came back in and slid card to a Payne t of 37.99 !! Made him cancel. Brought my box home. Taped it up and ups man grabbed it as he was passing my house ! Won't go there again! read more

Very fast service for printing last minute cruise documents. Very nice employees with good advice and fast printing!!! Highly recommend in a pinch! read more

Guy was rude. We were told it would be $100'S, yes with an S to ship our package. Guy would not even give us a quote, told us not worth it. We took it to the USPS and it was only $40 for shipping, a box and tape. read more

Excellent service!!! Counter person went above and beyond to help cut the cost of the shipment in half by recommending much smaller box and suggesting how to pack to help reduce the overall size! 5 stars all the way! read more

Their web site says they have Notary Services but that's false advertising. They only have one guy who's a notary public and if he's not working that day, you're out of luck! read more