Everyone should support this amazing small business! The owner always has a smile and is the best…read moreat what he does. He also clearly takes pride in his work.

I have used Pack & Mail on numerous occasions .. Andy the owner is personable and professional…read more They can do everything there that UPS or FEdEx stores can do .. plus they have a Notary on site .. easy to locate in the strip mall at Schick and Springfield. Reasonably priced as far as services offered and products available for purchase.definitely would recommend.

Megan, the store manager, was very attentive to me each time when I inquired about printing…read morebooklets for our high school 40th class reunion. She was so patient with my many questions and never made me feel like a nuisance. Everything published and printed was completed to perfection and done so very promptly. I would go back to this Algonquin location in a heartbeat for future productions. Megan, you're the best! Our Class of '85 thanks you, too.

veteran owned, amazing conveniently located shipping location. you can drop off UPS, FedEx, USPS…read moremaking it a one stop for all including notary services, fingerprinting, and car registration. Zach is awesome and he had let me know they also make custom t-shirts. it's really calm and cute inside too!

From the owner: We are a veteran owned and family run shipping and printing company. We specialize in all your…read moreshipping needs and have years of experience. Not only can we ship what’s most valuable to you but we provided exceptional customer service.

omg worst experience ever & I was coming here alot. BUT not after this incident. I walked in with a…read morebox & had to email them a label to print. Not a hello or anything, the one nerdy glasses guy started freaking out on me, because my box had a almost peeled off hazardous sticker. There was nothing hazardous in the box, I wanted to ask for a blank label to cover it up but he just yelled at me I ALREADY SAW THE HAZARDOUS MATERIAL LABEL, I NEED TO KNOW WHAT'S IN THE BOX! I said calm down, I need to cover it up. And he yelled again I ALREADY SAW IT!!!! OMG I was gonna even open to the box so he could see but no he had already pissed me off, so I said STOP I will go to a different FexEx, omg he should be working in a basement away from the general public if he's going to be freaking out like this. Plus he turned red and started shaking. WTH I did yell it's a BOMB loser as I walked away.

FedEx destroyed my sons one of a kind table that he made in high school. He sold it online for $850…read moreonly for FedEx to completely destroy it during shipment. FedEx refuses to pay for the table that they have destroyed. Keep in mind that he PAID this company to package the table to avoid this exact problem!!! DON'T USE FEDEX. ***Notice the fragile stickers on the box***

Best service and price for shipping to Poland! cheapest overseas shipping alternative to UPS and…read moreUSPS. If I have any papers to mail I don't use USPS anymore, UPS wanted $180, USPS $80 w/o tracking and PLUS charged less than $25 air shipped with tracking for a letter sized envelope with 3 sheets of paper documents.

If I would have an option, I would give this company zero star. Very rude and unprofessional staff,…read morescreaming on customer, not helpful. Holding my paid packages hostage unless I pay them more money. They claim to send the packages fast and cheap, but then they charge extra money. Everybody, stay away from this company!

I went in today knowing I needed my BINGO card download from Etsy printed, and the folks here were…read moreawesome!! They walked me through the forwarding of the email, gave me the best pricing, and got me out the door in a few minutes and under $25!! Customer service at it's best!!

Never had issues here and will only be coming here, especially after the bad treatment at the West…read moreDundee location. Thank you for being nice and not rude or crazy.

I used this UPS location's fragile pack and ship service thinking they would do a better job than…read moreme in packing and getting some fragile items across the country. I was wrong. Several items were severely damaged in shipping and arrived broken.

Great location and excellent customer service. The team is always helpful, and today they went…read moreabove and beyond by offering to print my return drop-off ticket when I completely forgot it. That level of attentiveness made the whole process quick and stress-free. Thank you!

This location has become an Amazon return facility and really nothing else. I went in to get some…read moreUPS shipping supplies which the worker responded, "we don't need any". Obviously, this was not the case as I always used to get UPS shipping supplies at this location. Maybe under new ownership?? Sad to say I will not be going here anymore as the line is always to the door with people doing Amazon returns and nothing to do much with UPS shipping!

10/16/25 They would not accept my return because it did not have a shipping label. Even thought the…read moreAmazon return instructions say to ensure there are no other shipping labels on the package. I have NEVER had an issue returning packages to any other UPS store. Update 10/17/25 - Packaged was dropped off at my usual UPS store. In the same box that I attempted my initial return with this Randall rd office. No issues. Return was accepted, I was given a receipt.

Service so good everybody working there so helpful and nice never had issues or problems with…read moreanything

I ran to this store because I had a package to return. I got there (like many others) About 40 min…read morebefore they Closed. I had what I got from the vendor scanned by the guy at the counter. It wasn't the right thing. He politely told me I'd have to go back online and try again. I was determined not to have to make another trip and sat in my car struggling with the website, Changed my password 3 times--no fun. Finally, a bit harried, I went back into the store with my open box. "Thome" who had helped me before, kindly took the box, taped it up for me and printed the label for me as well! He did all of this when some places employees would be more concerned about getting out on time than giving great service. Thanks so much Thome!! You're a cool guy and you're going places!! You'll also be bringing repeat business there ! Have a great day! God bless' -Christel