Bill has shipped delicate electronic equipment for me to international and domestic destinations…read more Customers are always happy with the condition of their equipment on arrival. Service is great and pricing is very reasonable.

I have dealt with many packing, crating and shipping companies and as an experienced professional…read moremyself, I can say that Bill's team is second to none. They are a pleasure to work with and provide the best service in the Chicago area. Their pricing is right on point and they are always willing to go the extra mile for their clients. For anyone that needs to get something professionally packed and shipped--Prime Pack & Ship is the only choice!

Not all UPS stores are the same and by far this one is my go to. Every time I'm there, they're…read morealways so fast and efficient. They get me in and out in 5 mins tops. Sure they may cost a little bit more than USPS, but the services you get here is unmatched. Shout out to Rocky, he's always friendly and helpful.

The service was friendly and efficient. I don't ship a lot of packages so I may be just a bit out…read moreof touch but the shipping fees did seem a bit excessive. I'm sure those rates are corporate set so not a dig on this store.

Our church was trying to return some large tables and was getting a major run around from another…read moreshipping company. One call to AIT and Jan, who gave world wide amazing customer service took care of my issue. For 3 days we were dealing with this shipping issue. Jan resolved it in less than 20 minutes. She was professional, polite, patient, understanding and kind. In these days and times to even speak to a live person is a miracle. So I give even more stars to AIT for having such great staff. If we need shipping in the future this will be the company we call and so should you.

I'm only leaving a 1 star review because I can't leave a 0 star review. They are beyond horrible…read more My experience with AIT World Logistics was marked by poor communication, significant delays, and financial loss on my part. On June 16, I never received a notification regarding the scheduled arrival time on June 17--no phone call, text message, or email was sent. I had to follow up twice that day just to obtain the installation window so that I could coordinate someone to be present. After two phone calls I was given a window of 2-5pm the following day (June 17). My father arrived at my home on June 17 and was ready at 2:00 PM for the scheduled window. He waited the entire window -- and an additional 45 minutes -- before the technician finally arrived, nearly two hours late. By then, no one was available to meet the technician in person. I had to rearrange my own schedule and was late for a scheduled appointment with a client in order to coordinate with the technician over the phone just to ensure the hoop installation could proceed. This was a birthday gift for my son, whose birthday was on June 21, so I had little choice. However, this disruption directly affected me in terms of my job and my professionalism. When I returned home that evening, I found the new hoop left in the driveway and being rained on, even though my wife arrived home while the technician was still there and it could have been brought into the garage. I had to move it myself after a long day. I called to file a complaint on Wednesday, June 18 and requested a free haul-away service as compensation for the inconvenience and impact upon my job. I was told that only a manager could authorize that, and I would receive a call back. In the meantime, I PAID for the haul-away service of the old hoop as an add-on to my existing order, being told that it would be completed during the technician's return visit on Friday, June 20. On Friday morning (6/20), I moved the old hoop from my garage and back to the driveway. When I returned later that day, the new hoop had been installed but the old hoop was still there -- the haul-away had not occurred. Additionally, there were bits of trash and equipment strewn all over my lawn that I had to pick up. As of that point, I had still not received a return call from a manager. I had now paid for a service that was not rendered. On June 21, I called again to report the issue. I was told someone would return to complete the haul-away within 24-48 hours, and that I would receive notification beforehand. I also requested to be contacted by Jacque, the manager for the region, so that I could directly communicate about this ongoing issue. I received a voicemail from Jacque and called him back within 1 hour but received his voicemail whereby I left a message. I have since called two more times requesting an email from him but have, to date, not received one. As of today, July 1, the old hoop is STILL sitting in my lawn. Not only have I paid for a service that has not been rendered, but I also remain concerned about safety--my children are actively using the new hoop with the old one still behind it. If one of them is injured due to this negligence, I will have no hesitation in pursuing legal action.

I'm surprised that all the negative reviews here. Every single time i've been here, i've had…read morenothing but good interactions. The store manager who I honestly don't remember her name. Unfortunately, she went above and beyond to help me out one time. Fedex helps my small business

5 Stars I cannot say enough great things about the FedEx on…read moreRoselle Road in Schaumburg! I was in a serious time crunch and needed business cards printed ASAP. Courtney, Michelle and Itzel went above and beyond to get the job done--and incredibly, they had everything printed and ready in under an hour and a half! Not only were they lightning-fast, but they were also professional, friendly, and so easy to work with. Their efficiency and kindness truly made a stressful situation so much easier. I'm beyond grateful for their help and highly recommend this location to anyone in need of quick, reliable print services. Thank you, Courtney and team--you saved the day!

Could not have nicer things to say about the print quality and staff at this FedEx Print & Ship…read morelocation. I have used their print services twice: invitations and wedding signage/programs. Both instances I was impressed by how quickly they get the job done, quality of paper & ink, and paper options. They also offer cutting services to ensure edges are straight and clean. I have worked with Joyce, Brent, Kathy, and Chris over my couple of visits and all have been professional. I will certainly continue to use them for special occasions knowing how consistent they are. Tip: There is a $2.50 surcharge on each order under $50. Email print docs to usa1069@fedex.com for quick, easy print services.

Kathy rocks, she's great. Came in, service was quick and what I needed. She helped me get the…read morecorrect size box. Thank you.

Super convenient, friendly staff and be patient when it's busy, which is rare. They always come…read morethrough. So many services available , one stop shop.

Unlike some of the other review comments, I was greeted nicely when I entered this UPS Store. I…read moredidn't need supplies and didn't need any services. I was simply dropping off a package to be shipped. The clerk smiled when I arrived, took my package, and thanked me for stopping by. Given what the UPS Store is for and how they operate, I couldn't find any fault or issues. It was a fine experience.

veteran owned, amazing conveniently located shipping location. you can drop off UPS, FedEx, USPS…read moremaking it a one stop for all including notary services, fingerprinting, and car registration. Zach is awesome and he had let me know they also make custom t-shirts. it's really calm and cute inside too!

From the owner: We are a veteran owned and family run shipping and printing company. We specialize in all your…read moreshipping needs and have years of experience. Not only can we ship what’s most valuable to you but we provided exceptional customer service.

I love this Great place, fastest shipping and nicest agent. Always friendly and filling out…read morepaperwork fast. Recommend

Great place, fastest shipping and nicest agent. Always friendly and filling out paperwork fast…read more Recommend