I've got a joke: The government is efficient and spends your tax dollars wisely…read more Joking aside, the USPS is a complete dumpster fire of an organization. We ordered some larger things, though not heavy, on Amazon for my son's 2nd Birthday and they were due to arrive today. We got an email stating that they couldn't be delivered because "the mail box was full". The items we ordered wouldn't ever fit in any mail box, full or not. This was just pure laziness and the worker didn't want to get up off their government-paid butt to deliver my package. This is not the first time this has happened! I'd give those lazy bums 0 stars if I could.

I have been closely tracking my package for a month. Yesterday it was out for delivery. I got a…read morenotification "Could not access delivery location will try again tomorrow". My mailbox is completely plowed and clear. My road is clear and safe to drive. Amazon had delivered earlier in the day as well as FedEx, but only USPS couldn't get to the box? What a joke. This is the second time I have gotten a BS excuse. The last time "my box was full" when both my mailbox and package box were empty. Upon the second delivery attempt, I got another lame excuse and was told I had to go pick up my package from the Colville office. Something seriously needs to change with how this establishment is ran. I sincerely hope whoever is in charge puts the pipe down and gets shit together.

I was amazed that a very perishable pkg got to its destination a whole day early! It's been my…read moreexperience everytime I do business here, that the gentlemen (sorry forgot your name) that takes care of the shipping is so gracious and professional. Also I've never had to wait, so it's a very expedient stop. Give them a try! They do business right! Thanks again

Great customer service. Lazlo and Dave are always helpful and charming. They go above and beyond…read moreanytime I need to ship anything or receive parcels.

Just like to Thank Mitch & Allison for have such a Great place to take care of all your Postal…read moreneeds! very clean and super friendly establishment!

I love this store! The owner was so sweet and helpful! I would go back and support her store any…read moreday. She did not have a Q reader, and we tried to do it via email. It didn't work, but she was determined! I highly recommend this store!

I had an antique oak hall tree shipped from Spokane WA to Phoenix AZ. Action picked it up, packaged…read moreit up and shipped it with Saia. Everything was excellent!!! The best experience ever with shipping!

John F. great…read morepack-job on electronic equipment. Action met my schedule on-time. Have another shipment in the works. Looking forward to it. Thanks y'all.

I was in and out in minutes. Very kind and efficient people! They were very aware I was holding a…read moreheavy package and grabbed it from me before it was even my turn in line.

The owner has 30 years experience and used to be the 2nd largest account for FedEx. They are really…read moregood with Time-Critical and International packages.

Ouch, Really bad choice for anyone seeking mail or postage on packages, mail, or any sort of…read moremailings. This place is run as a ripoff to customers who need their services. I went there to do a fax today and needed to mail envelope as well. Boy was I surprised.... the "BUN" lady did her best to inflate the postage needed on a simple envelope!! Had to pay triple the cost that the main post office would charge for same item. She did the same last week on a small package, tried to charge $10.83 for package I later sent for $4.58.???? What a ripoff place, never going there again. They double and triple your costs on any technical issue they can come up with. BUYER BEWARE, avoid this place, there is another UPS Store a few blocks away in Rosauers shopping center. Use this place or any other reputable mail station in town to avoid being TOTALY RIPPED OFF.

Had to get fingerprinting done for my Idaho intern license. At first I walked in and the cashier…read moreturned me away and said I needed an appointment. However before I could walk out the owner came and said if I was willing to wait a minute or two for her to set up she could get me in really quickly. She got my fingerprints done quickly and neatly. It was a simple process and she was so sweet. She got my package all sealed up and ready to go. It think I paid 15 bucks? Maybe 20? I can't remember but it was worth every penny for the great service. Happy to support local shipping places :)

Excellent company. They treat everyone with respect and always show a friendly deposition, unlike…read moreUPS store in Post Falls.

I went in to FedEx overnight a 3.6 lb box. It's the same size I've been sending at other locations…read moremultiple times this year. The most I've ever paid was $210 for Saturday delivery. Upscale mail quoted me $340 to arrive by 4:30, $360 to arrive by noon. I was shocked and questioned it, but was told all costs everywhere had gone up. There also isn't a way to put in my FedEx account number anymore, it's all under their own. I paid the ungodly amount and later looked up the cost on the FedEx site using the same info from my receipt and the cost was $206 to arrive by 8 am, $155 to arrive later. I called back to ask them to double check the rate and was told it was correct. I asked why in the world the markup was double and was told that only the owner has access to what the rates are so he couldn't answer. He was not rude in any way, so I do not fault the employee, but the store itself is an absolute rip off. I send these packages multiple times each year and usually drive to the valley. I decided to drive to this place which was slightly closer and it's a small business, so thought I'd support them. I'm fine with a markup and making a profit but this was an absolute rip off and I told them I'd never come back. If you don't mind shelling out a ridiculous amount of money for something you can go elsewhere for less, cool. This is your place. However I will never set foot in there again.

Hours posted on site aren't kept/are different than what are on the door. Drag to drive to town to…read morefind them not open. Some sort of notification for packages arrival would be great. That may be more a Purolator issue.

I'm a jeweller & small business owner & had a client in Brooklyn that needed a set of rings for a…read moreceremony fast. I was happy to find an option for 2 day delivery & was willing to pay $100 for the quick delivery. Unfortunately, the person that shipped my package neglected to put my last name on the package so it's now being held at the border. I've been unable to reach anyone at Purolator or the Nelson Box Office since they are closed on the weekends. I'm extremely disappointed. Filling out the senders name seems pretty basic & spending $100 on shipping for a small business like mine is A LOT to spend for a package that will now be sitting at the border over the weekend. My client will not receive the rings for their ceremony in time which reflects very poorly on me. I'm sure it was a simple mistake but this mistake was very costly for me & has pretty severe consequences for my client. Extremely disappointed to say the least. But there's really no recourse at this point. I will definitely think twice before using their services again. Such a shame.

I was here recently on a Saturday morning, as soon as it opened at 0900 hrs. I liked how it opened…read moreimmediately on time, and how nice the lady at the counter was. She was working alone, but she was super efficient, yet also personable and friendly. This site isn't like the sterile Redmond site; it is in an older building and is warmer, with character. (Note: I don't quite get the poor reviews of this site due to USPS rate increases, or delayed receipt of packages. Those types of issues are not due to anything this site is or is not doing, but rather are symptoms of an aging postal system that needs re-vamping. This site doesn't set prices for stamps or shipment services. It seems wrong to review this site - or any specific PO site- for these issues, as they are not in the site's control).

I can't really say I'm a fan of any USPO, but this one was pretty quick, even though there were…read moreonly two people working, and even though there were a LOT of slow old people there. Oh, and as a clue to anyone reading this... when you pull your car into this location's driveway... DO NOT just STOP and wait for someone to pull out. There MAY be people BEHIND you. You may be HOLDING UP TRAFFIC on the ROAD. I suppose this applies to EVERY driveway though.... but when I went (I parked elsewhere and walked) I watched half a dozen people do just that (stop traffic just so they could get a parking spot) :-[ I know... unrelated to the office... but not really... not if they opened up their back parking lot to customers... :-/

Convenient location right across from the Waneta border. Why pay crazy shipping prices and wait for…read moreweeks when I can place an order in the States and pick up within days? Great people run this place.

From the owner: Located less than 0.1 km from the Waneta Border Crossing.read more