These guys have been great! I've been here twice now. Once in 2025 to return a package and today…read more2/18/26, I picked up a package. Employees I've encountered have greeted me upon entering, were nice and asked how they can help. Both transactions have been less than 5 minutes. Basically, in and out in a jiffy!

Updates...more services not offered...I called in advance to make sure a notary was going to be in…read morethe store and confirmed availability. Like many other services, they only have partial notary service. The blunt clerk stated, "We don't do that here...Go to store (blah, blah, blah) for that service.", "bring your own witnesses", etc. Just abrupt to the point of ne er returning to this dysfunctional store. I'll say it again - this store is just for dropping of Amazon packages. They don't provide stayed services like notary, passport photos, the posted shipping deadline times are incorrect...it's a sh$tshow.

Just like to Thank Mitch & Allison for have such a Great place to take care of all your Postal…read moreneeds! very clean and super friendly establishment!

I love this store! The owner was so sweet and helpful! I would go back and support her store any…read moreday. She did not have a Q reader, and we tried to do it via email. It didn't work, but she was determined! I highly recommend this store!

Thee Sweetest Folks on Earth! I appreciate their diligence sending emails for each package, and…read morekind and smiling greetings every time we get in.

Went for TSA pre-check appointment. The two employees were super friendly and efficient. Quick and…read moreeasy!

This place is legit!…read more I get my mail here! So easy! Have a key fob and even can use blue tooth app to get in after hours. Love that it's inside super 1. Now I don't have to go to the post office. I hate that place. Getting in and out of the parking lot at the post office is an ordeal! I'm in and out here ! It's a real street address so it's better than a PO Box! I get colored pictures of my mail so I don't have to waste my time going in to check. I even get a discount on my fed ex shipping! Best part , the guys at the counter give Me and my kids get free icecream vouchers every time we go in! The people that work here at super cool and on top of it! HIGHLY Recommend!!!

The Mailbox Club was extremely helpful in all aspects. In particular, their service is what stood…read moreout in my mind. I lived in CDA for about a year and in my time here, I was lucky to find the Mailbox Club before I left. It's conveniently located inside Super 1 and the process is quick and easy. The post office is always dreadful to think about going to, but having this alternative is a breath of fresh air. Josh, Levi, Kyle, and Alex are the gentlemen that have helped me and my husband various different times, and each time, I walk away with a 10/10 experience. I wish this was more prevalent where I'm at now because it's such a shame to not be able to get service as great as theirs anywhere else I've been to. Thank you Mailbox Club!

Great place to go for notary with witnesses. Quick and easy. Was recommended by grok and grok was…read moreright.

While the notary service was quick and easy, they sent the scans to the wrong email address meaning…read morethat a stranger received my social security number via email. When I called to confirm this had happened, the individual I spoke to was unhelpful, indicating that it is totally normal for people to receive email meant for another person -- that may be true but the lack of concern around sharing my social was disconcerting. I remember spelling my email aloud, meaning that there was a typo not corrected -- if the notary can have customers visually approve the email, that'd be appreciated.

Ouch, Really bad choice for anyone seeking mail or postage on packages, mail, or any sort of…read moremailings. This place is run as a ripoff to customers who need their services. I went there to do a fax today and needed to mail envelope as well. Boy was I surprised.... the "BUN" lady did her best to inflate the postage needed on a simple envelope!! Had to pay triple the cost that the main post office would charge for same item. She did the same last week on a small package, tried to charge $10.83 for package I later sent for $4.58.???? What a ripoff place, never going there again. They double and triple your costs on any technical issue they can come up with. BUYER BEWARE, avoid this place, there is another UPS Store a few blocks away in Rosauers shopping center. Use this place or any other reputable mail station in town to avoid being TOTALY RIPPED OFF.

Had to get fingerprinting done for my Idaho intern license. At first I walked in and the cashier…read moreturned me away and said I needed an appointment. However before I could walk out the owner came and said if I was willing to wait a minute or two for her to set up she could get me in really quickly. She got my fingerprints done quickly and neatly. It was a simple process and she was so sweet. She got my package all sealed up and ready to go. It think I paid 15 bucks? Maybe 20? I can't remember but it was worth every penny for the great service. Happy to support local shipping places :)

Extremely friendly place, unlike UPS stores in Post Falls. Very helpful crew. Great place to do…read morebusiness

I went in to FedEx overnight a 3.6 lb box. It's the same size I've been sending at other locations…read moremultiple times this year. The most I've ever paid was $210 for Saturday delivery. Upscale mail quoted me $340 to arrive by 4:30, $360 to arrive by noon. I was shocked and questioned it, but was told all costs everywhere had gone up. There also isn't a way to put in my FedEx account number anymore, it's all under their own. I paid the ungodly amount and later looked up the cost on the FedEx site using the same info from my receipt and the cost was $206 to arrive by 8 am, $155 to arrive later. I called back to ask them to double check the rate and was told it was correct. I asked why in the world the markup was double and was told that only the owner has access to what the rates are so he couldn't answer. He was not rude in any way, so I do not fault the employee, but the store itself is an absolute rip off. I send these packages multiple times each year and usually drive to the valley. I decided to drive to this place which was slightly closer and it's a small business, so thought I'd support them. I'm fine with a markup and making a profit but this was an absolute rip off and I told them I'd never come back. If you don't mind shelling out a ridiculous amount of money for something you can go elsewhere for less, cool. This is your place. However I will never set foot in there again.

Great customer service and convenient Amazon drop-off scanner area. The place could use a bit more…read moreattention to cleanliness, but overall it's a helpful spot.

When I arrived, the store was clean and the staff greeted/acknowledged me even though they were…read moreassisting other customers. The service was very quick and I was in and out of there. It was also nice that the member who helped me out quoted me a cheaper shipping and the package will be received one day earlier than I anticipated.

Hands-down one of my favorite places to run errands. The staff is always upbeat, knowledgeable, and…read moreincredibly efficient. They respect your time, move quickly, and make everything feel simple and seamless from start to finish!

On 1/23/26 I went into the store to send a fax at 1:15. It was serial # U63274j2f209587 I was met…read morewith the most condescending, dismissive angry young woman I have ever encountered in that store ever. I've been a good paying customer for close to 5 years now, since I moved to Spokane area. She was beyond rude and if she hates her job so much why come to work? You are in a Customer service position. I also asked her to print something out for me and I again she was nothing but a little dismissive little ASSH*le. "I AM NOT TECH SAVVY" she screamed at me. Well no kidding you're useless is what you are. SHE WORKS AT UPS! HELLO?? Not exactly rocket science, here! Get over yourself. How could she treat anyone like this and keep her job is beyond me. I tried to call and complain, but good luck with that. What a mess that is. I WILL NEVER STEP FOOT IN THAT STORE EVER AGAIN. I WILL GLADLY WASTE MY GAS AND GO TO ANOTHER UPS store. WHO does she think she is treating anyone like this. In my much MUCH younger days she would have made contact with the floor. Flat out. I hope they will get rid of this assh*le before she causes more loss with customers. Just quit if you're so miserable. I see your reviews aren't the greatest in the first place. Such a bummer people exist in the world. SMH.