They are very polite, helpful and quick at doing a fantastic job - always appreciate their service and professional attitude.

The woman at the front desk was extremely rude and unhelpful. She treated my girlfriend differently because of her accent and made insulting comments about our intelligence to a coworker while we were standing right there. This behavior was unprofessional, disrespectful, and unacceptable. No one should be treated this way, especially for something as trivial as an accent. read more

The service is unlike any other! They work fast and efficient to get the job done. People may enter without a smile and filled with stress, but by leaving, they are happy and relieved to have the job done. read more

The UPS Store - Printing Services Near Me - Cottonwood Heights, Utah

This middle aged female employee with glasses was the lady that scanned my return barcode for a hoodie I was returning because it was to small to Amazon. She told me she couldn't scan the barcode and it happened earlier today and said to have a nice day my sister was like she probably didn't want to help us and the lady said maybe I was shocked went to the one down the road in saltlake and they immediately helped us horrible service you at work you should do your job maybe read more

Amara scores a ten! Both times I have utilized this store for Amazon returns and she not only was knowledgeable about my finding the QR code but was engaging and expedient. Love this level of high quality customer service with a genuine sense of people skills! Other stores fail in comparison to service and staffing read more

I had been struggling to complete an online international shipment request. Specifically, I was having difficulty understanding the customs regulations and declaration portion and wanted some help. I went to store #1499 where Liz assisted me. From the moment I walked in, she was friendly, helpful, and extremely diligent. She worked through all of the details, one by one, made recommendations, and ultimately got the shipment ready to go. She was a huge stress reliever. I greatly appreciated her friendly service, her expertise, and focus on "getting it right". Thank you! read more

These days I mainly use UPS for my Amazon returns, but they are AMAZING at taking back my cheap Chinese crap, stuffing it into a cannon and shooting it off into space...or wherever that junk goes. read more

I went in the afternoon and it seemed pretty crowded, but the line went somewhat fast. It was very convenient dropping off packages to return amazon items. Employees were professional. read more

Okay, this is going a pretty bare-bones review since UPS is a place you go -- not for ambiance, food, our high-service shops -- but to ship a package. First recommendation: Be ready for high traffic and minimal parking during the rush hour, as it's in an outdoor small full of restaurants and fast-food joints. I find it particularly easy when returning or sending a pre-labeled package ... they just zap it and go. If you need something sent and you don't have it labeled, they'll do all that for you. What sets UPS apart is their extra services. They have a roving Notary Public in the greater Sandy area, so if you call ahead you may be able to get her officially stamp your official documents. If you're up to your earlobes in sensitive paperwork, they can do it (they charge you based on the weight). They've also helped me take care of all the logistics involved in getting my latest Passport. And, of course, The UPS Store has high-end printing and a very good selection of office supplies. In, out, on with your day ... that's what you want and get at this UPS Store. read more

The UPS Store - Printing Services Near Me - Cottonwood Heights, Utah

I'm a lifelong fan of Big Brown, and they're surely my shipper of choice. I don't ship often, but when I needed something packed up and shipped and insured, I strolled in to let the pros take care of it. While all that service (buying the materials, shipping, and paying them to pack it up) isn't cheap, it's the convenience that you're really after. It's a one-stop shop, and you're on your way. They offer a few other things (notary?) but my experience with all that has been limited. You'll save a few bucks by packing stuff up yourself, and I know that back in the day it was cheaper to take your stuff to the package center, but with so many locations like this one around, you're probably just going to want to save time and hit up the UPS Store. read more

Avoid this UPS store if you are doing anything other than dropping off a package. They are a franchise so (seemingly) they cannot do anything that a normal UPS store would do. For example, I was trying to ship 6 big boxes for a conference last week. Because I didn't know the weight, I didn't pre-print the shipping labels. I came with my corporate account number and the employee let me know I needed to set my number up with their system. Given how much we ship there, I asked her to check to see if it was done. She stared at my blankly, typed for a second, and said it was not. I called a colleague who went through the instructions they provided me and told me that it was already set up. I told the the UPS employee this and she said "Oh, I didn't even check because most of the time people haven't done it" ... so i guess she was just pretending? They were still having issues pulling up my corporate account. They told me I should leave and call corporate and come back. I was so surprised because the entire store function is to ship UPS packages, it seemed odd that I had to be the one to fix the issue. I was on a time crunch to get the packages out so I let them know i would prepare the packages online on my phone and then ask them to print the labels. She recommended I use their computers and let me know they would be charging me by the minute. I asked if they would waive the fee given the reason I have to use the computer is because their system isn't working. She said no, she is a franchise and it isn't her fault so they would charge me by the minute and the page. 10 minutes and $5.00 later, I had my shipping labels. It was so odd and such a terrible customer experience that I will go out of my way in the future to avoid shipping out of this location. I gave 2 stars instead of 1 because we have never had issues dropping off our pre-paid packages. read more

Get staff at this store, friendly, fast and efficient. The one draw back is this store doesn't have a wifi connection, making emailing documents to be printed from a computer pretty hard. read more

The employees in the store are nice but their internet is ridiculously slow. I popped in to print something off from my email... the timer on the computer showed that it took 1 minute and 31 seconds just to populate the google webpage. That's how long it took to load google! That's pretty much dial up internet speed. I would love to go to this location more but I print often and can't afford to be charged for excessively slow internet use - since they charge you by the minute. I went to the fed ex down the street and they are amazing! I was in and out in almost the time it took to load up google lol read more

It is always such a pleasant experience popping into this location. The customer service is great and I can trust them that they will help me ship items abroad without issues. It gives me good peace of mind! read more

I drop my Amazon returns to this location. Staff is always nice, efficient and rarely a line.

Best store ever, so smart and efficient at their job. Thank you UPS for always being fast, friendly, and very patient and knowledgeable about your packaging needs. read more

I recently visited this location of The UPS Store to print a handful of color flyers and over a thousand letters that needed to be printed and mailed to announce the grand opening of a local business my wife and I purchased. The store manager, James, helped me accomplish this daunting task with a smile. He was as helpful, professional, and knowledgeable. I highly recommend this location for printing and other services. read more

The staff are super helpful and kind. I run my eBay business through them almost exclusively. If they can get me a better rate thru the USPS system they always let me know. I usually let them pack my products as well because they do a great job. I wouldn't hesitate to recommend them to anyone. Thanks. read more

Probably the worst customer service of any business I've dealt with in Utah. The employees are rude and helpless. I wouldn't buy a Hershey bar from this place, much less trust them with shipping something of value. read more

My constant complaint is why sign up with "my choice" to have it delivered to your front door when these yahoos throw it against your garage or deliver to a neighbors or it's LOST? then you wait on the prompt for a good 15 to 30 minutes for customer service, they're in another country and it's difficult to understand, they say they'll call you back within one hour guaranteed and you don't hear from them so you don't have your package! it's terrible customer service. I have cameras I can tell when it's delivered I don't know if they're thieves or what but this is ridiculous. read more

Stupid guy behind counter. Vacuuming floor with the girl at the counter with 6 people in line. This guy should be at McDonalds. Oh this is funny....his name is James and he is the manager, go figure. read more

Great service and prices are solid, always had good experiences here. They do a ton of different things, a PO box type service, printing, etc read more

Always fast and friendly. Don't have to wait in line like the post office.

Highly recommend! They always do a great job printing things for me. The store manager is great and always very helpful. Waaaay more helpful than going to Kinkos for printing and also less expensive. read more

I went in here to get help with a package and they were totally unhelpful. Since I didn't ship it from this UPS they wanted me to drive back to Little Rock to deal with it even though I live in salt lake now. read more

The ups experience from getting printing for my business done and mailing packages they are awesome!!! The work is timely and very good quality. I have personally used their services and always happy. read more

I use the website UPS has and use the option to get a quote. I knew the dimensions and the weight so I'd get a more accurate quote. Price was good enough, so I had down to UPS store to ship. I get there and to my shock the quote was by FAR accurate. It was almost a 50% increase in what I was quoted. So, employee tells me that it because the box is big so they have to ship it as if weights double the size that it actually does weight. (Example: box weighs 20 lbs they charged me as if it weighs 40 lbs.) It maybe a quote but how is it off by 50%!!! USPS would be my recommendation to all who ship. read more

Awesome service and quick turn around for my printing needs. I won't go anywhere else for my business.

this is a great place! I have a po box in this store and when I go in they make me feel like a long lost friend. They manage all of my packages coming in so well. I really like that I get notifications of a package arrival. I have moved about 30 min drive from this store but I keep it only because the people in this store make it such a nice place to visit read more

We have been doing business with John and his team for quite some time now and we have never been disappointed. They have always been our "johnny-on-the-spot" and provided us with quality service. Thanks John to you and your team! read more

These guys are the best. I'll never go to Draper post office hell again. These guys do It right.

Great customer help. No surprises, fare rate and the package was delivered on time as promised, I will use UPS again in the future.

We have a choice, as we mail a lot of packages, and even have an account at Fedex. We use UPS Store because they're efficient and most of all really friendly , polite and kind! , linda read more

We were over there 4th of June. And this young guy with dark curly hair. Just so rude. With an attitude a mile long. You know I don't don't send things that much. I came in and ask to ship it for advice. And he's like do you want me to tape that Or do you want me to pack it that'll be extra.Then he's like grabbing the box from me.and telling me not to pack it that way. Just a horrible experience. I will never go there I will tell people not to go there I will tell my best friends not to go there stay away from this place customer service sucks !! read more