Stopped here to return a couple Amazon packages. I kid you not, the guy working here had me in and out in 30 seconds. It was great! I wish I lived closer to this location so I could go here more instead of the one that's always crazy busy and slow by my house read more

This was my first time returning an item to Amazon. Following the return instructions, it says that repackaging or labeling is not required. The only thing that Amazon asks you to do is show UPS the return QR code. It may have been a full moon the other day but the stars sure were in alignment today! Found convenient parking, walked in with no line, AND the customer service was really nice. Best of all, returning the item to Amazon was free and I didn't have to repackage it or label it. Without any hassle or explanations, the employee scanned the QR code and printed a return postage receipt. I didn't even stay longer than one full minute in the UPS store LOL This is too easy. Now I understand why folks shop on Amazon. Thank you UPS for accepting my return item, repackaging it, labeling it, and shipping it back to Amazon. I already got my refund from them! read more

The UPS Store - Drop Off Package Receipt for returning things to Amazon - Printing Services Near Me - Sandy, Utah

I've been coming here since 2020 and the service is always excellent! I have never had trouble with any employee, and they always make sure to be polite and professional. Love the vibes! read more

I have to take many things back from Amazon. I feel bad but they are always kind and efficient. They let me bring my dog in with me. They know both of our names and they are right down the street. They also stay open for their posted hours. For some reason other UPS stores just close when they want but not here. They are my go to place read more

I paid 96 dollars for overnight shipping. It's now 3 days later. The driver refused to bring my package. He said leave 2 children under age 7 alone at home and walk to come get it. Leave a 3 year old alone at home? Are you kidding me? That package has the keys to my car, I have been 3 days without a vehicle due to this abhorrent service. I've spent hours in the phone with UPS today and no resolution. The driver was ordered to deliver my package and he said ok, then just didn't. I am appalled. This entire store is reprehensible especially, Alma. Derek, Eric and Patrick jorgenson. read more

Quick and great service! There was no line so I was able to return my package with ease. I will definitely be going back to this store if I need anything in the future. read more

Stopped in to make an Amazon return. The store made it a simple and convenient process. They have a lot of other shipping services they offer. The staff greeted me as soon as I opened the door, which seemed genuine and not a requirement. I'll come here to return my Amazon packages vs the other option in my area: read more

The UPS Store - Printing Services Near Me - Sandy, Utah

Owner of the store or maybe the manager, 60+ year old white male, 6'3"-6'4" was working 8/23/31 about 10:00am is rude, condescending, and a little bit of a control freak. Never looked up from the computer, doesn't even acknowledge you when you walk in. When I politely asked for tape or a tape gun to tape a package, his control freak side stepped out and without looking away from his computer replied. ... No, we don't have tape, I laughed after all we were in a packing store, and said you don't have a tape gun? He replied in a stern voice, Only I can operate the tape gun" I laughed thinking he was kidding... He wasn't. I said in 20 years of shipping with UPS Ive never been denied tape or a tape gun and laughed a little. His reply was " well there's a first for everything isn't there" I politely handed the multiple envelopes and packing equipment I had intended to purchase back to the other worker and said you know on second thought I'll take my business elsewhere. Rude ornery old man Ill never take my business back there ever again. read more

The UPS Store - Ups store located on 11400 s in sandy utah. Located between super cuts and GameStop. Be prepared to be treated like a jerk - Printing Services Near Me - Sandy, Utah

It was open is about all I can say. Service requested was denied and not help from staff to remedy the situation. I've been here several times and I've always had had very poor service. read more

I stopped by to mail an envelope with a prepaid label on my phone. I was told that it had to be printed so I asked him if he would print it for me. He told me there was a two dollar charge to print a label off my phone. Seems pretty greedy to me.I left and they lost the business They just need to remember that pigs get fat and hogs get slaughtered. This certainly gives me a bad taste for UPS stores and I hope they are all aren't that way. read more

We ordered a vinyl with express shipping and I didn't come on the correct day. The next day we called them waited and HOUR and fourth five minutes for the call and when they answered they talked to us about what to do and then hung up before we were done and lastly they blocked us so we couldn't call them again!!!! read more

DRAPER: I ship a ton. I am visiting shipping establishments usually a few times weekly, so I understand how they work and their service is important to me. Today, this place killed it for me. I was turned down by another UPS franchise for being too late (I get it, I was busy), but here the guys worked with me, and got me both on a truck and got my product out the door in about 3 minutes. That's a record clock. Ill drive twice the distance to come here next time. Thanks! read more

Very fast and friendly service, especially right when they open at 8:30 AM. Location is a little hard to get into with all the construction right now but not a huge deal. read more

I took a package of two automobile bumper guards to the UPS store to be sent to Shanghai, China. They gave me a price of $125.00. I then took the package to USPS where they gave me a price of $25.00. USPS shipped it quickly at it arrived as promised. I will not go back to the UPS store. Go if you like but watch out. read more

Brad is my favorite at this store. I am in a wheelchair and whenever I need to mail something I just call and he runs out and grabs my packages from me so I don't have to get my wheelchair out. There was only one time I called and someone (not Brad) answered and told me they couldn't do that. Other than that, they're always kind and helpful! read more

I don't know if it's policy but I've used UPS hundreds of times. As someone who ships nearly on a daily basis I found this instance extremely odd. Never once have I ever been told buy tape to tape my box shut. Maybe my regular location doesn't charge me cuz they know me and they let me use as much tape as I need. But this location wanted to charge me 12$ for a box and a whole role of tape to put two packages in. Or spend 3.50 for a whole roll of tape to tape my packages together. Not to mention the box is 5$ and tape is 3.50. How does that calculate to 11.99 plus tax. Won't be returning to this location. read more

Came to this location to have a document notarized and shipped. Kathy was SO helpful and made the process so easy and effortless. I loved that I was able to get everything done in one place. I highly recommend this store. read more

Closed at 3pm on Saturday. Door was locked a few minutes before 3pm. Staff still inside wouldn't even look up. Here is a shipping office in the middle of a shopping district that closes at 3, but head up on the bench into more residential areas and the UPS store is open later. Makes no sense. Go to FED EX if you have the option. read more

returning a watch from Amazon .... packaging she said we can't use the packaging.... Even though it's the same packaging that it got sent to me....she says I have to pay 6 bucks for her packaging.... have to pay $0.20 per copy for label... this lady is a joke ride and annoying and she's just using people because people in draper have money or Sandy..... They think we don't know any better and will charge us extra... what a clown ....I took it to the West Jordan UPS it cost me $0.20 for the label and they shipped it in my container that it came in ... definitely avoid this store and the older brunnette lady that works the front counter... she's dishonest. read more

Love this UPS store. Everyone there no matter when are friendly, helpful and courteous. During Christmas rush with a long line waiting, they brought out a chair for an holder woman. Nice gesture! read more

Dustin and Joe at this UPS store just helped me pack and ship a ton of stuff, in time to make my Friday deadline. And in the last hour of them being open too! Thank you and I really appreciate it! read more

I showed up this morning with 42 boxes in the back of my truck. I tried to time it right with the weather, but I waited for 2 Trax trains and ended up getting dumped on by the monsoon. The guy at this location ran out as I showed up and helped me hurry and get the boxes out of the truck. Then he helped me bring them inside. As I was bringing the last few boxes in, he had a towel and was drying the boxes and setting them out so they could start drying. If that isn't customer service, I don't know what is. read more

they'll charge you a minimum of $2 to print a single sheet of paper. it cost me over $2 for them to print a label that was already paid for, it was one sheet. should be like $0.10 at most read more

Have worked with the store for over a year, having a box as well as regular postage/overnight services. The staff is knowledgeable and professional--while being friendly and helpful. They take time for each customer and willingly explain when there are questions. They will go that extra mile to help customers. Recommend this UPS store very highly. read more

Friendly employees, fast service. I really like that location.

I have mail box there. And they have been willing to hold mail while I was out of town. Also used them for other services and Duston has been very helpful read more

Great staff. Liz is amazingly helpful and competent. In ten years I've never had a problem here.

I have been to this location many times and they are friendly, helpful and courteous. They also always have all the supplies that I need for shipping. I would recommend them. read more

The absolute WORST UPS Store I've been to. Getting your packages out is NOT a priority at this store. I dropped off some packages and watched an employee mess around with a scale for 10 minutes instead of taking my packages to the back to be loaded on the truck, and as a result they missed the truck for the day. There were no customers in the store at the time and no reason for the employee to ignore my packages. They simply do not care. Stay away if you want your stuff to go out on time. read more

First of all I ordered 2 small items from Amazon on the 20th. On the 22nd there was a notice in my mailbox saying they attempted to deliver my package. I found this odd because no one came to my house that day considering I was home all day. I call Amazon and they contact ups. They state that the carrier said my mailbox was blocked. Well I find that odd since he was as able to put a notice in there. She told them to redeliver the packages and sure enough they didn't. They put another notice in my mailbox. I get a call from Sandy Ups and they say I need to come get the items. Well I ordered items online to be delivered to my house not to pick up elsewhere. She told me maybe the items are too big for my mailbox. Well how come the previous carrier said my mailbox was blocked when he attempted to deliver my packages? And again my items are very small. She then proceeded to say my driveway was dangerous because of snow. Weird because fedex makes it to my house just fine, so does my sisters crappy van, and also the snow is melting and practically all gone. Nothing but lies, excuses, beating around the bush, and lack of empathy. I'm pretty upset with Ups and will avoid using their services at all costs. Also if you look at reviews on Amazon through Facebook I am not the only one having these issues with UPS. read more