Love this place! Cheap shipping cost. Can email the labels I need printing before I get there and…read morethey will have them ready for me. Staff is super friendly and helpful. Definitely recommend over going to a UPS store.

Amazing service. Always assisted with a smile! The office receives lots of traffic and the team is…read morealways accommodating to get their customers in and out. They also have great prices. I'd recommend this SOHO to everyone and anyone. You won't be disappointed !

Customer service 1-5 Visited this store to drop off an…read moreAmazon package. Unfortunately, they don't offer this service. Fair enough! Upon entering the store, there was one customer and two workers The young man was attending to a customer, and there was another worker in a chair on her phone. when I walked in, she looked up never greeted me, and went back to her phone. Customer Sevice at this location ris dead. Luckily there's so many other places that I can obtain service from that have great customer service. Unfortunately this is not one of them . But, thanks to the young man!

Cute Little Mailbox Store. Very Helpful. Tons of services. Allowed me to use a computer for a small…read morefee. Friendly staff. Neighborly atmosphere

Have done business with this UPS Store for 6 years now and have nothing but great things to say…read more They always work hard to help the customers as quickly as they can, especially during this crazy Christmas season, and try to help save me money if there's a cheaper option. The employees always seem to be eager to please which, I have to say - with all they have to do to make sure everyone's packages go exactly where they should, when they should, with no errors at a fair price, I would not be able to do so happily - especially in December. These are good people who care.

I live very close to this location but I will be driving out of my way from now on to avoid. I had…read moreprepared 5 separate returns to send back via Amazon. Richard seemed very annoyed while he huffed and puffed at my request to have separate receipts. He then walked away from me several times doing other tasks as I stood there waiting between item returns. I could understand if I was not prepared but he insisted that i could get one return receipt over and over again while rolling his eyes. I didn't feel the need to have to go into explaining my need for separate receipts ( non of his business) . If you don't like your job don't take it out on customers ! I took a picture of my receipts to send to my customers and he didn't like that I took a picture of the receipts. He said, there is no need Ma'am to take a picture of the return and then mumbled something as he put his head down shaking it. When I asked his name, he said "Richard, why ma'am did I do something wrong?" Nobody asks that question unless you know you did something wrong. As I started to walk out of the store he started complaining about me to a young man who was also working there. I stopped dead in my tracks and decided I would write this review.

I dropped off a FedEx package at Mail Central on Friday April 4th around 11:00 am. I purchased the…read morelabel on eBay.com. I noticed Sunday that the package had not been picked up, it didn't have any scans from FedEx. So, Monday April 7th around 9:00 am shortly after Mail Central was open, I went in to ask Troy (the store owner) why my package had not been picked up. She said I must have dropped off later than I thought, I said I know I dropped the package off around 11:00 am. Then she went on to blame FedEx for not picking it up. As the store owner she took no accountability for the package not getting shipped nor did she offer any ideas on how she would fix the error to make sure it would not happen again. I left the package with her hoping Friday was a fluke and that she would make sure my package would be picked up on Monday afternoon at their normal FedEx pick up time. Monday came and went with no FedEx scan on the tracking. So, on Tuesday April 8th I went in to Mail Central again to see what had happened. Troy was not at the store, so I talked to the employee on duty. She stated that all the FedEx packages were picked up. I said that I wanted to looked to see if my package had been picked up. It was absolutely clear that FedEx did not pick up again. I took my package, made a new label and took it to the UPS store. With Troy knowing me and my husband since 2018 when we began dropping of packages at Mail Central, I expected more customer service from her. I expressed to her the urgency I had in needing to get this package shipped, because on eBay you only have a couple of days to get it shipped. I feel like she at the very least should have called me (my phone number was on the shipping label). I feel like she has no urgency to fix what was happening with FedEx or to service her customers.

The amazing lady who was working the opening shift was so helpful. I never write reviews. But…read moresomething about her energy made me want to make sure she gets a little recognition. I hate going and running errands but she made my morning a little better. I wish I would have gotten her name.

Nobody has answered the phone or opened the store in four days!!!!! This is crazy we need our mail…read moreto have bills to pay and packages with a medication I need to pick up can someone please help me!!!!!

I just drop off postal mail here. I have never spent a dollar here but the people here are always…read morefriendly and helpful. I am always overwhelmed by how good the customer service is.

Very friendly and knowledgeable! They handle all my shipping and I always take my Amazon returns to…read morethem to handle.

Great service. Very friendly and helpful. Worth the small fee for not having to go to the PO.read more

I have only ever received the warmest welcomes and service, and the kindest interactions from this…read moreUPS location. The employees here are knowledgable and very efficient--I always have a positive experience mailing items. Reading other reviews here that are negative, I can only assume those individuals bring the bad experience with them wherever they go, because you don't find it here. Not saying they are perfect, but these folks are the kinda people you want handling personal shipments. Their collective demeanor is inviting and facilitates trust. I appreciate having a solid UPS store so close!

This is the very best UPS Store we have ever used. They are professional, quick -but- efficient,…read morepatient, and a pleasure to do business with, consistently. This is the standard for what a UPS Store should be.

Great place, great people. Best service possible. Can't go wrong, always a pleasure dropping…read moresomething off here.

I stopped in today because I've always tried to support this local business, and Sam is great. But…read moreunfortunately, this experience has changed my mind. Around 4:45 p.m., I went in to mail a simple greeting card to British Columbia, Canada. The employee's first suggestion was to send it via FedEx for more than $70. The process didn't seem correct as she was putting it in a shipping folder, I questioned why and when I asked if I could just mail it with stamps, she told me no. I explained that I had mailed greeting cards internationally with stamps before, including to Australia, and only then did she change her answer to say she didn't know how many stamps it would take. She actually asked me how many stamps I wanted to buy, which left me completely confused. I said I didn't know which is why I came to a mail Center. I want to believe this was simply an honest mistake by someone who hasn't been properly trained. However, it's concerning that a business providing mailing services couldn't determine the correct postage or take a moment to look it up. Had I been an older or more vulnerable customer who didn't know to question a $70 shipping quote for a greeting card, I might have paid it unnecessarily. I left without mailing my card because I no longer had confidence in the advice I was being given. I've been a loyal customer because I wanted to support a local business, but after today's experience, I'll be taking my business elsewhere. I hope the owner sees this as an opportunity to better train staff so future customers receive accurate information and don't leave feeling as frustrated as I did. I returned home and did an online search to discover that all I need is USPS Global Forever stamps (costing $1.75).