Worst service we have ever experienced. The Amazon printer isn't working, so we couldn't print a…read morelabel. Waited in line to ship the box. When we finally got to the counter, the employee yelled at us stating "the box isn't ready, there is no label!" Isn't this part of your job? Even worse, it was one of the managers. I hope he doesn't treat his employees like he does the customers.

I'm updating this review after having used this UPS Store location two more times…read more Unfortunately, they lost a star to go down to three stars. These past few times, they've done what they should have: they acknowledged me fairly quickly, took care of my need, However, they didn't have a great attitude about it. The workers were younger and didn't seem happy to be there. Like I said, they did their jobs, but sure not with a smile. I also had to come here because UPS declined to deliver a package from Amazon to me for some reason. They took it to this store instead. They didn't leave any notice at my house; the only way I found out was through Amazon, and then I had to come here to get the package. Not sure what the issue was, but it would have been nice for them to deliver the package or to let me know somehow the package was at the store. Not sure what's going on here. Not my favorite place, but they are certainly "good enough." Previous review: Folks were courteous; I hardly waited in line; they printed out a receipt without my needing to ask for it. My wife dropped off a package here earlier that was too heavy for her to bring in, and they gladly came out and got it for her. Talk about over and above! The only reason I'm holding off on giving the fifth star is because I haven't used these guys but twice so far. However, both times thus far have been very good. They keep it up, and the fifth star is inevitable.

They are always so helpful and positive! A big help! I go there all the time. A favorite UPS STORE.read more

Its interesting to me how people shuck and jive for some while being difficult to others…read more Stopped at this location today to send a 1 page fax...2 with the cover sheet. The female manager roughly advised me that the fax was $4 and I would have to wait for the previous customers fax to go through. Shes sending 16 pages its on page 5...ABRUPT but OK. Next customer comes in...shes so friendly and her tone is nice. They chat. Now..the manager KNOWS you cant send all 16 pages at once or the fax will fail. So WHY DIDNT SHE INFORM HER STAFF??? The fax fails. Now the customer wants to add a cover sheet. Now they need to locate the fax number and send TWO sets of 8 pages. Ms. Manager is so helpful and attentive to Becky. While Becky is filling out the cover sheet and fumbling for the fax number I ask if she would send my TWO pages. Ms. Manager is back to her ABRUPT voice as she informs me no. OK. No problem I will send the fax later. A GOOD LEADER makes sure the staff is informed of issues and challenges....they dont hoard info to ridicule and then rescue. No wonder this location has 3 stars.

Visited the UPS Store at 3600 Dallas Hyw, in same suite as the Kroger. The owner demanded my…read moredriver's license to mail a package in order to input into their system. Stated it was UPS official policy. I have never been asked to present ID in order to ship a package. Has this happened to anyone else? ID just to mail a package, something is off. I called UPS corporate complaint department, they insisted that isn't the policy and will investigate.

Always great. Fast and convenient. Great service. We use them for Amazon returns and it's easy and…read morepainless. Their prices are the same as everywhere else.

We had our PSA Prechecks done here as walk ins and it could not have been quicker or easier. We had…read morepre registered and Hayden, who helped us, was professional, friendly and expedient. We were in and out in about 15 minutes.

Everything I have sent through here has been packed well if I needed it packed and got to…read moreIts destination on time. The people working there have been very helpful.

I had a very frustrating experience with FedEx Office in Dallas, Georgia, and I would not use them…read moreagain for time-sensitive printing. I needed invitations printed quickly and chose this location because the online order process advertised quick printing and showed that my order would be ready the next day. After I completed the order and paid, the pickup date changed to two days later. That was frustrating, but since I had already paid, I decided to wait. Then, when that pickup day arrived, the date was pushed back again by two more days. I spent each day checking my email and order status, only to finally receive a notification after the store was already closed saying the order was ready. Because of that timing, I still had to wait yet another day to pick it up. What made it even worse was that when I tried calling for help, I could not get through to a real person. The automated system could not find my order, so it was impossible to get any actual help or clarification. I was left waiting, checking for updates, and feeling completely stuck. The lack of accurate timing, communication, and customer support was extremely disappointing, especially when I chose FedEx specifically because I needed something done quickly. This has been a stressful and inconvenient experience, and I wish I had read the reviews before placing my order. I will not be using this location again for printing.

I rarely write reviews, but today is the 3rd instance in the past 6 months when I've needed FedEx…read moreOffice services, and this location is closed during what are supposed to be their business hours. The service at this location is the worst I've ever experienced across my visits to FedEx Office centers.. The ONLY reason I'm back here today is because it's the closest in distance, and I need to take care of something in a short time frame. NEVER AGAIN. If I ever require a FedEx Office, I'll drive the extra 10 miles out of my way just to avoid this place. I only wish there was a way not to require at least one star. They do not even deserve that much in ratings.

I worked with Amy at the Atlanta (Acworth) location. She was a pleasure to work with. Always…read moreresponded very quickly to all my questions. She would communicate via phone or email easily. I had what I thought was sort of an unusual shipment. It was a pair of loudspeakers that weigh almost 300lbs each. They were packed securely on a pallet and were shipped about 2000 miles to my home. I checked around and got a lot of quotes...from "under the table" shippers, to UPS and FedEx as well as other professional shipping companies. Craters and Freighters was a good deal, and confidence-inspiring when dealing with them. They literally will ship anything unless it's a live animal, so I wasn't worried. I have no hesitation to recommend them.

I contacted Craters and Freighters in Marietta, GA to ship a vintage mirror I purchased at an…read moreauction. Thomas Dye was my contact person and he was most helpful. His quote was competitive and because I have used Craters and Freighters in other cities for art purchases and always had an excellent experience, I selected C&F again. It was an excellent choice and a wonderful experience. My crate arrived within two weeks and it was much larger than I anticipated. It was extremely sturdy and well-built. Since the mirror was large, vintage and heavy, the crate was built to stand upright and I could not figure out how to open it safely. Mr. Dye provided me with detailed instructions, but I still did not feel that I could safely handle opening the crate on my own. I hired Farber Art Services from Pacifica, CA to hang the mirror. Turns out the crate was easy for them to open, and the mirror was beautifully packed. It survived the 2000 mile trip without any damage at all. I cannot thank Thomas Dye enough and I would highly recommend Craters and Freighters on Roswell Rd in Marietta, GA.

I was in a pinch and needed to print off some documents. I sent online and find my local staples…read moreand was able to submit an order - easy button to the rescue! I was greeted at the pickup station and given prompt service for my very tiny print job. So I get home and realize I forgot to print off another order. Doh! I end up submitted a same day order for printing off some docs for my realtor. Easy button again to the rescue! All in all I made too trips in one day. I haven't been in a staples for years. But the store was really nice and organized and inexpensive for printing only 24 cents per page. Check this spot out for office supply and printing needs.

Awesome service. Austin in the printing services area was a rock star. I was so frustrated trying…read moreto create a funeral tri-fold flyer. He quickly was able to get my flyer completed and printed. Thank you Austin!