I really appreciate the help I got from Arsh and Nikki! They were attentive and helpful. This UPS location is unlike others with the warmth of Arsh and Nikki's provide. read more

Nikki helps me make the best shopping choices. Always pleasant staff Hardly ever have to wait in line.

I was at UPS to set up a private mailbox on Aug 17,2026 and staff named Arsh was very polite throughout the whole process!

I usually dread running errands like returning packages or shipping items, but this UPS Store location makes it an absolute breeze. The Staff: Easily the friendliest and most efficient crew around. Every time I walk in, I'm greeted with a a welcoming attitude, even when they're busy. Efficiency: They work incredibly fast, keeping the line moving without ever making you feel rushed. Atmosphere: The store is always clean, well-organized, and fully stocked with packing supplies. read more

Super helpful staff, easy to work with and cheerful even when I was short on time. Would recommend

Nikki was so sweet and helpful! She was as very patient with me as I tried to figure out my return slips and helped me make sure everything got sorted and done right. Definitely recommend! read more

I've recently started my own janitorial Company and all of my coping and mailing has been done at the UPS store in Emeryville. Time and accurately is very important. Every time I've come to this store it' has been on point and done correctly. When starting a business time is money and when you have to correct documents I lose money. Needless to say they have been terrific. read more

Nikki was so awesome! She helped make sure that my boxes were secure and went above and beyond with great service.

This place deserves a better review! Nikki's customer service was pretty awesome very friendly and efficient. The location is great, and there's tons of parking, which is always a plus. I live nearby, and after this experience, this will definitely be my go-to place! read more

Nikki was extremely helpful today, Sept. 14, 2026. Very courteous and friendly. This store is really well run and very organized. I didn't have to wait very long for assistance, either. I appreciate having a great UPS store to rely on. read more

Excellent service by Arsh Gill! She is a multi tasking queen!! She was working with 2 customers at a time and was amazing to watch, and still had a smile on her face! read more

Nikki is fantastic. Always super helpful and patient with me, as well as everyone else I observe. Professional, friendly, and efficient. This is my fav UPS store in the world. UPS: HIRE MORE PEOPLE LIKE NIKKI pls!!! read more

We called to make an appointment for a notary and Arsh invited us to come in right away. When we arrived she was working at the front and took us right away. Even though the store became busy she focused on making sure all details of our paperwork were being checked. We are happy with Arsh's service and would recommend them for a notary to others. read more

Went in to get a manual printed out and binded. Arsh Gill did exactly what I asked and made a coil bound manual for me!

I came for a box to send out a package. Nikki was extremely helpful and she knew how to efficiently and safely pack everything so that it was secure. It was reasonably priced for its weight and size and I was in and out in no time flat. Always great service from packages to copies to notary. I've never had a bad experience in emeryville. Thank you guys! read more

Nikki was amazing, beyond helpful and extremely kind. I had to print some items and return,

Arsh and Nikki were both incredibly friendly, professional, and efficient. They made packing and shipping two of my items quick and easy, and the whole experience was seamless. Great customer service--I really appreciated their help. I'll definitely be back! read more

Best UPS store hands down, the staff are always amazing and so welcoming. Thank you Arsh and Nikki, you both were so helpful with our transaction. read more

Always have a pleasant experience here. Warm, welcoming, efficient staff. Arshdeep is the best!

Arsh Gil always does a fantastic job when we need help Very professional and sweet. Today she helped notarize some paperwork for me, much appreciative! read more

Arsh Gill is ALWAYS very helpful and has a smile on her face. I come to this location often and would recommend to anyone.

Nikki was amazing.... She helped me out a lot when I was so confused about my return.. she was friendly and efficient. Thank you Nikki!! You Rock!! read more

I have a po box here so I'm in all the time I love these guys. Everyone there is so helpful and lively. Example/ Nicky just brainstormed with me one the best way to send a fragile package with 2 prints/posters that can be bent. She quickly found the best easiest smartest and still affordable way to do it. Going above and beyond as I witness all the time. Thanks Nicky! Shout out to Aman and Arsh. Great team! - Jaqi read more

I went in for notary services. One person, Arsh, was running the shop on her own and had to deal with multiple people at once. She balanced all of our needs quite admirably. Everybody was satisfied. Excellent service! read more

They handled my notary, shipping, and cable box return in a very professional and timely manner. Thank you!

I love this UPS store. Nikki is the best! She's efficient, kind, and remembers all her regulars. We need more folx like her.

Arsh Gill, the notary demanded that I physically sign the identification document in front of her even though I appeared personally, with photo ID -- US Passport -- and the identification document did not require that I physically sign in front of the notary. She expected me to return with a new unsigned document. So I verified the criteria and here's what I found. Question: do I always have to sign in front of the Notary in California? Answer: No, you do not always have to sign in front of the notary in California. Whether you must sign in their presence depends strictly on the type of notarial act required by the document's certificate.The rules vary by document: Acknowledgment: For this most common type, you do not need to sign in front of the notary. You can sign the document beforehand, bring it to the notary, and verbally confirm (acknowledge) that you signed it of your own free will. Jurat: If the certificate requires a jurat (which involves an oath or affirmation that the statements in the document are true), you must sign it in the physical presence of the notary. Personal Appearance: Regardless of the type of signature, California law strictly requires the signer to appear in person in front of the notary. Remote Online Notarization (RON) is not permitted. Reference: https://www.nationalnotary.org/notary-bulletin How to notarize a document in California By Michael Lewis 7/24/23 Bottom line, this was a mere identification document. I provided photographic evidence via my passport, I was physically present and my photograph was on the identification document and I was happy to sign in front of her so that she could compare the signatures. Nothing seemed to make any difference to this person. In summary Ms. Gill who works out of this UPS store is a person who does not even know the requirements under law. She was wholly unreasonable, argumentative and not worth a cent of my money. The epitome of poor customer service. read more

I came in with a bunch of packages and Nikki was so helpful and efficient! She made it a pleasure. Thanks, Nikki!

I come here often; Nikki and Arsh are always polite, friendly, and helpful no matter what my ask is.

I was there today Monday July 27th. I got there right before 8am and she was already doing her work. It was Nikki! She greeted me so kind and helped me what I needed to do to send my package. We talked afterwards and at the same time helped another customer scanned and gave him his receipt. I usually go to the UPS in Pinole but the lady who works there has been too rude. I was here before and whoever helped me was very nice so that's why I decided to come to this one to mail my package. Thank you for the good service today Nikki. Hope to see you soon when I return. read more

I didn't realize their notary services had a cut off time, but they stayed late to accommodate me, and they also held the UPS driver until my package was ready! read more

This is my preferred UPS location. Staff are fast & helpful, there's lots of parking, always easy in/easy out.

I recently went to Notary my documents. Staffs there was very friendly and kind, especially Arsh Gill. They were super quick in scanning and copying the documents. Overall very satisfied. read more

The nicest, most professional staff (especially the two women:) I've ever encountered at Ups location. Extremely knowledgeable and helpful- they put the "service" in customer service. read more

My husband and I moved to the area summer of last year and got a mailbox here, the entire time we've been absolutely blown away by the kindness, care, and quality of service! Everyone warmly greets us when we come in, and every staff member has gone above and beyond to help in with any issues we've had, special shout out to Arshdeep and Nikki since we see them the most often! The lines move quickly and the quality of service never skips a beat. They completely exceeded our expectations from day one and that hasn't changed. They do the impossible by making it a joy to pick up the mail!! read more

Great service. I did not have my packages fully prepared to ship and they went above and beyond to help me out.

Arsh and Ezra were very nice and helpful. Arsh notarized several documents for me - efficiently and with good conversation. Thank you!

Excellent service! Al Gill and Nikki were both very friendly, professional, and welcoming. They made my visit easy and pleasant. Thank you to both of them and the entire staff for their kindness and outstanding customer service. I truly appreciate your help! read more

The staff were very friendly and helpful. It's a small store so it gets busy quick but the staff is very courteous, respectful and patient. Went in for a notoriety and faxing some paperwork and the staff was very accommodating. Totally recommend and Amandip and Arshdeep were awesome! read more

This store charged me almost $4 to print a single sheet of paper and tape it on a box. Unfortunately, one must deal with the UPS store if one has a relationship with Amazon. read more

The UPS Store - Storefront - Shipping Centers Near Me - Emeryville, California