Store is clean and well kept. They were super helpful, welcoming and service was quick. It's really…read morea great option for drop offs too because they are one stop shop for all lot of carriers. Thank you for such a great experience!

I opened my mailbox here for my home-based business because they offer good price. For the past few…read moremonths, I was pleased with the service. My mail & packages are kept secure, and I got notified immediately when something arrives. I love having a real street address for my mailbox, and they accept deliveries from all carriers with no problems. I can also drop off or ship out my package in one location rather than making rounds to UPS, USPS, and Fedex. Convenient location & clean store. Highly recommended!

The man is off putting. He was unwilling to tape up a box for a return. He's not helpful…read more We used to come here all the time. I will be avoiding it in the future.

Poor service. Had mailed a package and it was returned because they did not know what they are…read moredoing. I had to express mail the gift, they would not even credit the 2.50 I spent the first attempt. Assistant mgr Sarah would not even apologize for the mistake.

This place is AMAZING! They actually know what customer service means and they strive not only to…read moreprovide it but to excel at it and exceed expectations!! That's what's missing in most retail interactions these days; not here. They actually care about helping the customer and go out of their way to help you complete your project. HIGHLY RECOMMEND! FIVE STARS!

I sent a painting overseas. Nam was knowledgeable, able to help explain fees and make sure all…read morepaperwork was completed. His prices and ability to make sure packages have proper protective packaging and correct details/paperwork is appreciated!

The nicest owner very good service! Friendly fast I'll go out of my way just to take my packages to…read morefull circle Business center! Fabulous highly recommended!!

This is so gooooood and it is a very needed service. We have used Julie's service numerous times…read moreand we will definitely tell more folks about this new place. We love her and so does Daisy. Thank you Julie for the top notch place to go to for nearly everything. Welcome to the city of Langley washington. Donna and Rodney Goo, and Daisy too!!

I rely on this location to go to when returning Amazon items. I'm very thankful for this location!…read moreThe staff are very nice and very helpful every time I go there. Thanks, UPS store!

UPS was supposed to deliver my paid package to the UPS Store in Lynnwood, Washington. Instead, the…read morecareless driver delivered my paid package to the UPS Store in Everett, Washington. Those are two very different locations. What transpired is what really matters. UPS was not willing to correct their mis delivery. Instead, I was supposed to accept the loss without complaint. I attempted to contact the UPS Store in Everett several times. They refused to answer their phone and talk to me. On the other hand, the manager and her staff at the Lynnwood UPS Store spoke with me trying so hard to help out. Those were nice folks and quite professional. I can't say the same about the people at the Everett UPS Store. They showed that they were unconcerned and did not have the time of day to help resolve this blunder. As for the dismissive attitude of the Everett store--piss on them.

I went to the Mill Creek post office, after hours, to use the kiosk machine but their label maker…read morewas broken so I decided to stop by Pony Mailbox & Business Center. When I walked in, the person at the counter measured/weighted my package but quoted me over $10 more than USPS for the same ground shipping. When I said "wow, why so much?", he replied back with "It would be the same at the post office" which is not the case because I just returned from the post office. And they also won't tell you that USPS' flat rate shipping boxes are cheaper than what they quoted me. I told him, I'll just take it back to the post office during normal business hours. When I returned home and I told my wife about this experience, she said warned me about this place as they tried charge her $1 to print a label for prepaid postage. I understand small businesses need to make some profit in order to stay in business but marking up 30% to 40% more than post office is probably not a good business strategy knowing USPS is one block away and UPS is just across the lot inside Staples. As much as I would like to support small businesses, I won't be coming back here again. Lesson learned.

Very poor customer service per my earlier review. Very rude and dismissive and I only wanted to…read moreship a package 15 minutes before they close.. owner said they don't ship for ups and I said yes you do.. you're listed on the ups website...... I was shamed and treated as a fool. They won't be getting my business

Best little store !! Always receive great service. Great place to mail packages . I highly…read morerecommend this mail store .

I had an issue with a UPS overnight letter that did not leave the store that same day. It was an…read moreunfortunate situation that apparently was in part due to the UPS driver that day. The manager of this business reviews the facts and called me personally to apologize for the situation and to extend a refund of the money I paid as a good gesture which definitely helped make a bad situation much better. I feel good to say this company does meet the standards of their mission statement. I will likely use them in the future as I can see they are a company that tries hard to serve their customers.

Staff is very friendly and helpful! We have used them to receive Amazon packages and also rented a…read moremailbox there.

I am specifically reviewing their notary services on behalf of my dad…read more My 70-year-old dad recently got in a minor car accident and is having to deal with insurance. His car was paid off so they ended up totaling it and he's now navigating the process of paperwork. He was unsure how to fill out his paperwork, and I guess brought the papers into the notary blank. She very kindly helped him through the process of filling out the paperwork, getting it notarized and getting it mailed off. I appreciate her kindness immensely and wanted to make sure it was acknowledged. My dads words: "Everything went well... The person was very nice and experienced... Explained everything and helped me fill out papers... The lady helping me was the Notary and knew all about what I had to do... She even knew how the mailing label was supposed to work... I was happy with the service..." So if anyone is looking for a notary on island this sounds like the lady you want to have helping you!