If I could I would give this establishment 0 stars! I needed a document notarized for the DMV, a…read morebill of sale to change titles. The document was notarized with many mistakes, David told us just to see what happens. When we got to the DMV the title got kicked back and we headed straight back to mailbox it! Maybe 15min had passed, returned to the store and David was happy to help us! But only if we paid the $10 again! $20 to have a document notarized is pretty steep!! Especially after a trained individual like, David tells us to go ahead and try! Why? Do he could get more money off of us? Either way this business is unprofessional and not customer friendly!

Absolutely love this place. The staff is always professional friendly and knowledgeable. I have…read morebeen a customer for years.

These people are amazing! We are basically luddites. They never fail to help with our struggles to…read moreget documents off our phones & onto paper. It's a family business. Both their sons are just as helpful as the parents, and everything is done with a smile and kind words. We don't take our copying, faxing, printing or mailing anywhere else.

I have used this Mailbox Too for years and the family and employees that run it are adorable,…read moreprofessional and courteous. Definitely recommend this business, Debbie Peavey Dodson Williams Automotive 417-869-1001

Generally, I've have had a good experience here with employees; this review is about the owners. I…read morewent today to ship 3 boxes to Canada (4lbs each, 16x10x6) and was told the only option cost over $200. I checked online and UPS standard is $44. When I asked to ship standard, employees told me this store doesn't offer standard. Learned this is a franchise type store and the owners choose what services to offer. I feel duped knowing I've overpaid for shipping from this store for 9 years, thinking they were quoting me the lowest option but realizing they only allow premium shipping. I'm going to Springfield, where I called ahead to confirm they ship UPS standard and am paying $53/box, saving $475. If you don't need premium shipping and can drive to Springfield, it might be worth it! Advice to owners - offer your customers more options to fit their needs.

The worst customer service I have ever experienced. I walked into 5 employees behind the counter…read moreand not a single one of them acknowledged me as I walked in. (I was the only customer in the store) I proceeded to sit my package on the counter, and the employee was more worried about being on her personal phone. I was patient, and I just stood there waiting until she was done on her personal cell phone. She then looked at me like I was a bother. As she assisted me, she continued to text and be on her phone right in front of my face. I understand no one is perfect and there is emergency's to where we need our phones. Its 2025. But I work in customer service, and I never make my customers feel like a bother or like they are my last priority. I come to work to serve them the best I can, without a phone in site. If I do need my phone I go to the back. Let's do better for one other people.

I was in desperate need to get some work done and thank God for this little UPS store!…read more The customer Service was excellent and everybody jump through hoops to help me get my work done. Thank you ladies!

Customer service. I was just treated with disrespect. The blonde woman older woman in this store…read morehas a very bad attitude. I asked her a question and then I received attitude. Not really sure she knows her job that well if that was the problem, but I did nothing but ask a question. The brunette was very nice. I wish I never moved to the other lady when I was asked.

Rude staff. But they get the job done. I choose different locations or a competitor when possible.read more

This store is closed no sign of new location, it's hard to get any thing returned when you can't…read moreget a shipping label from ups

I recently dropped off a package at Postal Plus and learned something I wish I'd known earlier:…read morealways ask for a receipt. The team was friendly and took my package, but they didn't automatically provide proof of drop-off. Unfortunately, the shipment never showed up in the USPS system, and I ended up losing the cost of the product. The owner was responsive when I reached out, which I appreciated, but there wasn't any help for the financial loss. Overall, the shop seems helpful, but their process doesn't include giving receipts unless you ask--so make sure you do. Sharing this so others don't run into the same issue. A quick receipt can save a lot of stress later!

Advertise they are a UPS facility but was not able to scan the code to print a label. Older…read moregentleman was unpleasant. Do not recommend the business and will not return.

in my opinion- very overrated and overpriced. You can send your stuff WAY cheaper by regular good…read moreold united states mail, or just go to the UPS hub at the end of V highway and do it yourself much much cheaper . in my opinion, total ripoff.

I had a beneficial Agent at the Rolla, Mo. Store. His name is Paris. He assisted my wife in sending…read morea package back to Amazon. We had done everything correctly except send the QR code. He assisted me over the phone in locating it. I emailed it to him, and all was done correctly. This saved us an entire day, getting the package sent back and eliminating the need for a 50-mile round trip back and forth. Highly Recommend this Store and its man....JAW

Charges a dollar for a six inch piece of tape...seems a little ridiculous to charge for a small…read morepackage this way.

Great little business, very friendly and helpful. We run a telehealth practice and it's great to…read morehave an 'address'. They offer all kinds of things in here!

Carrie at the UPS Store in Lebanon Missouri went far and away above and beyond excellent customer…read moreservice. She helped with my husband recalled medication, from packaging, labeling, and directions to ship. Thank you Carrie. Mychelle

From the owner: The UPS Store #3289 in Lebanon offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Down The Sidewalk From Smitty's.

They do a great job here, very polite and professional and I been doing business with them since…read more1994