I am happy with the service provided from this location. If i lived closer I'd go more often for my…read morebusiness needs. Bryan help out for my printing, and speedy service. Check them out.

They're polite, but some charges are silly and need to be disclosed first before processing. I…read moreemailed a 3 page black and white document to print, then said I have to also pay a "computer fee" along with the high cost to print each page. When I asked about it, there was zero explanation because really everyone knows that's nonsense and how can anyone explain silliness. At the very least, they need to disclose the extra made-up charges and fees that aren't assumed by the customer. That's a real good way to break trust. I will never do business there again. I don't like charges that take advantage of people no matter how big or small. It's too bad.

I have never ever experience better customer service at any postal services besides here!! All…read morestaff are super friendly, and go above and beyond to assisting you despite a busy day. You can definitely tell that the staff pack your packages with lots of care, and ensure that the package will endure the transport. I had dropped off plenty packages with cracked packing, and the staff will assist me with securing the packing much better. I have been coming here since 3-4 years, and would always go out my way to make my package returns at this location! Additionally, there is a self service scanner that helps expedite the process. Love love love the location and staff here!! :)

We come here often to send packages and for dropping off Amazon returns. Gregorius the Great helped…read moreus today and was super friendly, super kind, super funny, and super helpful! He greeted us as soon as we walked in even though and made our experience hassle free. In a world where everybody is just a number, Gregorius made us feel like valued customers. Thank you!

The minute you walk in the door you are greeted by the staff members. Staff are very helpful and…read morepolite!

I went to this FedEx location to return a package and was met with poor customer service from the…read morestart. Despite being the only customer in the store, two employees appeared to argue over who would help me, which made it obvious there are issues among the staff at this location. The employee who eventually assisted me had a negative attitude throughout the interaction. Instead of properly inspecting the package, they shook the box, heard slight movement inside, and immediately insisted I needed to purchase a new box or extra padding. After adding significantly more padding, my husband returned with the same package a few days later and experienced the exact same issue. Employees again refused to inspect the package before rejecting it and cited a supposed policy requiring "no sound at all" and "no bends on the box," which seemed unreasonable and inconsistent with FedEx packaging guidelines. At that point, it honestly started to feel less like concern for packaging standards and more like employees were using vague interpretations of policy to pressure customers into buying additional boxes and padding materials.

Had an excellent experience getting our TSA Pre-check transaction done with Brandon at the Staples…read morein Brea, CA. TSA pre-check is good for 5 years! Just for this month (May 2026) they are running a promotion - $20 off for qualifying applicants under 30 years old. Brandon was knowledgeable, patient, thorough and quick. He walked us step by step through the process and explained other features/options offered for our travel portfolios i.e. Clear. We applied online a few evenings before, scheduled an in-store appt and Brandon closed up the transaction in less than 10 minutes!! I would recommend going to Staples to get your TSA pre-check handled quickly and efficiently.

Great service by Morris. He helped me out with the balloons. It was buy two and get the third free…read more I was bummed Party City closed, but they just moved over next door to Staples!

Highly recommend for all sign needs. I needed some stickers…read moresince my brokerage was acquired by another do there was a franchise name change. I popped in on a Saturday and ordered some stickers to go over the old name for my open house signs My order was complete in a few days and really well priced. When I went to pick up my signs snd stickers I walked around the showroom area and loved the fact I could see in person different RE sign options and what's new. I talked to bob and he went over the packages that they offer I'm totally going back to order new signs. They also can design them for you. Really excited to see what my improved signs will be later. The service was top notch super helpful and informative with out being pushy. I would totally recommend. (They do all kinds of signs and print work not just RE)

Another visit to TCP and was assisted in revising my business cards by Nick. As always, great…read moreservice and suggestions. If you need anything, you must check out TCP now in Brea, CA. Thanks again for your recommendations in my business card needs. I can't wait to check out the new revised ones! I recommend this place. No need to go elsewhere!

Outstanding service from start to finish. Super helpful, easy to work with, and genuinely cares…read moreabout her customers. Great owner, highly recommend!!!

This is my favorite place to drop off prepaid packages & send out my own packages for my home…read morebusiness

I had bad experience with UPS due to their policy at this location few months ago I came here, a…read moreyoung girl gave us the best service, although we end up did not use any of their service. The girl is very friendly and I can tell she knows exactly what she needs to do. Thank god she knows her job so well! I am very glad I do think good service and great experience would make the customer come back again, even though the price is higher than other similar services.

It's a UPS store - so my expectations are about the same…read more Even though I have a neighborhood UPS store that I use weekly, I was in the Brea area and figured why not to ship a return back from this location. I have passed by this location countless times over the years, but have never went inside until yesterday. Parking was easy to find in front of the store and I was in and out within a few minutes. It was easy peasy to return an item, scan, wait for the receipt, and I was on my way. From the looks of it, there were not many mailboxes to rent, the location is a bit on the smaller side - ever since it moved from the other end of the plaza, where it used to be directly across from the Chiropractor and Fantastic Sams. Overall, the interior was clean and it was easy to find parking in front of the storefront. I was greeted immediately as I stepped into the UPS, and was helped quickly. I will most definitely stop by here if I ever need to utilize UPS when I am in the area.

If you need something printed, this is the place to go! The…read moretime table is quick and the quality was perfect! They were very communicative via email, with quick answers to my questions. Pricing is really competitive too, as we inquired about future projects. When I went to pick up my order (500 postcards), they were bundled and ready to go, so it was a quick and seamless process. Nicest employees, and they're so helpful.

Best UPS store I've ever been a customer of. The team is kind and professional. It's been a…read morepleasure doing business there weekly. I highly recommend this branch. It's also nice not to have to worry about porch pirates as we have our mail delivered there. They are open 7 days a week as well making it super convenient.