First, I'd like to welcome this new business to the neighborhood. After looking online and calling…read morea few printing services, I found The Shipping Locker's prices to be very competitive and much less than other businesses. I rushed in on a Monday evening a few minutes before closing and spoke with Eric. He was very friendly and helpful. The store was closing for the day and Eric offered to work on my print job and call me the next day. As promised, Eric called on Tuesday morning to notify me that my order was complete. The finished product looked amazing! Nice quality card stock and color printing. I requested two copies per sheet and he even cut the paper for me. I highly recommend and look forward to using The Shipping Locker for future projects.

Great prices and service. All of the workers are friendly and trying to help you find the best…read moreprice for shipping. They offer frequent discounts on products, sometimes spur of the moment with no coupons. This is my go-to place for shipping and printing.

Clean, service decently fast depending on project you are needing. Ship stuff. Fun ppl work there…read more Lady who managed it is great! She's been doing it for years and represents her company and stands by it. Visited it while in town and it's still great.

Dropped off some returns at opening. The employee was very helpful and attentive. I was in a hurry…read morefor get to work and this took only a few minutes. Wish the business hours were a bit earlier in the morning though.

We shipped a box of presents right before Christmas with the Box Stop and through a clerical error…read moreit was sent to wrong address and to top things off porch pirates made off with the package/Christmas Gifts. I met with Michael at the Box Stop to discuss what remedies might be available and after a couple of discussions, Michael and the Box Stop stepped up and made things right. He and his team were very professional and I would recommend them to anyone. Five Star Service.

I mailed a very important letter from the Box Stop. I paid…read morefor tracking and trusted their experience and customer service. The letter was never scanned and there was no tracking information available. After a trip to 2 Post Offices and an unpleasant conversation with an employee. I was told that I would have to contact the owner, Christy Adkins. I called her and left a voicemail, no response. Today, I went in and had an unproductive and unpleasant conversation with Christy. She said she was just asking questions but clearly she understood that I wanted 1. wanted my money back 2. wanted to make sure no other customer had this problem. I left without a refund and was basically called unchristian and a liar. Additionally, I incurred a stop payment fee from the bank. I have used this business many times before. Beware. If there is a problem, it's your responsibility and fault.

My husband and I have visited this store several times over the last few years, and they are always…read morehappy to be of help whether we're shipping something or simply purchasing mailing supplies. We're always met with a pleasant greeting and impressed by their consistent efficiency and professionalism.

Love this location! I walked in and Nick immediately guessed that I was there for an Amazon drop…read moreoff. I love the efficiency of this. He was able to take care of me quickly and efficiently.

I walked in with a handful of Amazon returns, Lisa looked at me and said I'm going on break, come…read moreback in an hour... simply didn't want to do the work!

Customer service is not good. I walked into the store and no one greeted me, and that was okay, but…read morea part of customer service is how you make a customer feel welcomed. Still, I can get past what I didn't appreciate, or rather value is that I went to ask a worker a question and initially they ignored me. I took a step back and then said "hi, by chance I have a question. Could you help or tell me where item xyz is located" the worker didn't answer or acknowledge and waited 35/40 secs and said "what can I help you with" after me asking and trying to communicate twice already and gave me a short rushed response and where they sent me wasn't even the correct area or item I inquired about. I felt that was rude and disrespectful especially as a paying customer looking for assistance.

Workers are horrible unqualified for their job not helpful at all! They can't do a basic service…read morelike any other ups store.

I purchased an item on Amazon and needed to return it. They make it super easy to do so at UPS…read more Request the return and Amazon will send you a code to show to UPS, and that's it. They will repackage and return ship for you. Easy peazy. 11

Great customer service for all of your shipping needs. I've found my go-to for all things shipping!read more

Here is what my experience was like being robbed by dumpster divers. These people took a cigarette…read morecarton and a handful of wadded up stained brown bag from the grocery store and put the 1lb item I purchased in it . Charged me $40 to ship 1 state away. Must be desperate to pay the rent in that strip mall. AVOID

I visited this UPS Store at 420pm on December 6, 2018. I needed to print out a 344 page Law Book…read more There were a couple employees there and I was quickly taken care of. The place was very clean. I was quoted $35 dollars to print the booklet, have it hole punched, and placed into a binder. Sweet!! Total cost was 29.18 Total time spent: about 30 minutes. Excellent job UPS Store. Quick, friendly, and reasonably priced. I will be bringing my printing needs to you in the future. Jim W

The situation- customer here was overcharged with two separate chances to fix they kept the money…read morein the end. Sort of long but franchisee needs to know how they made a customer feel embarrassed, taken advantage of then dismissed. I had purchased a box from them and paid shipping for my item, debit card run through but a few minutes later noticed a spelling error in the address. I had made an error on a street abbreviation. I told them, apologized myself for the mispell and in order to fix it though they said they needed to recharge me to print a new sticker for tracking number,and would do a refund for the full amount then recharge the card the "easiest way" the new amount. Ok I agreed. I guess that's correct way to do it. However, all I saw on one of several receipts was a partial amount charge back, then they recharged me the new full amount. The employee by doing this overcharged me by around ten dollars. She said it would "work out". She had taken over for another employee who was clueless to help. I waited a few days for everything to post to my bank account and now the math does not add up. So there is an overcharge by about ten dollars. How it was handled- I stopped back with receipts in hand and my bank statement pulled up on my phone, spoke politely to the manager. At first he looked at receipts and said it was correct, that I was in the wrong. I had to re-explain to him twice in front of a full line of people waiting to be served. He disappeared to the back, said he was calling the franchisee/owner while I waited. He did, then said he was told to find some paperwork they are supposed to have. He hunted for it. At about the 20 minute mark of waiting he said we have your phone number he has to find papers. I had been polite. I asked can't you just give me back my ten dollars extra you took and owe me? It was on a debit card. He said we'll call you. I mentioned I would stop back later and left. Apparently they can't figure out how to remedy a situation or do math or listen to customer and understand. I did not go back. It is dinnertime and I have kids. The result- I had left store second time with situation unresolved. They kept my money they charged me extra for- isn't that like theft? There was no sorry about the inconvenience. I was still polite as I do not like confrontation, and there was a line full of people I had to talk in front of to explain situation. Seems it's ok that the end result was to embarrass a customer and overcharge her and just pocket the money. This franchisee needs to not only train staff better but since that person was apparently even called and not present at the store, they still should have resolved the situation, not sent the employee on a paper hunt while customer waited. I do not want to waste the gas to drive back over in person again to see if they found whatever paper. They just need to refund it to my card and be professional. They had 2 chances to fix this. Bad business practices. Would have been interesting if I had raised my voice instead of re-explain situation twice and then refuse to leave store until I got my money back, as most people probably would have. It is a shame customers need to get to that point. Business owners sometimes only care about their dollar and not at all about their customers. This review wouldn't post unless I gave it at least one star.

The oldish woman working was rude and completely useless. She told me that she couldn't accept one…read moreof my boxes to ship because it had G on the label. Took it to a different post office and they immediately took the package and had no issues accepting it. Seems like this woman purposely didn't take my package, she seemed miserable. Like I said, useless.

Friendly, efficient, and affordable. I have never had to wait more than a few minutes for help. Use…read morethe federal post office, people!

Good at oddball requests, as well as the BEST prices in Lexington for printing services.read more

From the owner: Econoprint of Lexington has been Lexington's downtown printer since 1972. We offer the full range…read moreof printed products - from flyers, posters, and copy services to banners, post cards, and full Direct Mail Marketing campaigns. Our professional pressmen, graphic designers, and mailing experts are here to help you add print to your marketing mix.