Great customer service for all of your shipping needs. I've found my go-to for all things shipping!read more

Here is what my experience was like being robbed by dumpster divers. These people took a cigarette…read morecarton and a handful of wadded up stained brown bag from the grocery store and put the 1lb item I purchased in it . Charged me $40 to ship 1 state away. Must be desperate to pay the rent in that strip mall. AVOID

First, I'd like to welcome this new business to the neighborhood. After looking online and calling…read morea few printing services, I found The Shipping Locker's prices to be very competitive and much less than other businesses. I rushed in on a Monday evening a few minutes before closing and spoke with Eric. He was very friendly and helpful. The store was closing for the day and Eric offered to work on my print job and call me the next day. As promised, Eric called on Tuesday morning to notify me that my order was complete. The finished product looked amazing! Nice quality card stock and color printing. I requested two copies per sheet and he even cut the paper for me. I highly recommend and look forward to using The Shipping Locker for future projects.

Great prices and service. All of the workers are friendly and trying to help you find the best…read moreprice for shipping. They offer frequent discounts on products, sometimes spur of the moment with no coupons. This is my go-to place for shipping and printing.

We shipped a box of presents right before Christmas with the Box Stop and through a clerical error…read moreit was sent to wrong address and to top things off porch pirates made off with the package/Christmas Gifts. I met with Michael at the Box Stop to discuss what remedies might be available and after a couple of discussions, Michael and the Box Stop stepped up and made things right. He and his team were very professional and I would recommend them to anyone. Five Star Service.

I mailed a very important letter from the Box Stop. I paid…read morefor tracking and trusted their experience and customer service. The letter was never scanned and there was no tracking information available. After a trip to 2 Post Offices and an unpleasant conversation with an employee. I was told that I would have to contact the owner, Christy Adkins. I called her and left a voicemail, no response. Today, I went in and had an unproductive and unpleasant conversation with Christy. She said she was just asking questions but clearly she understood that I wanted 1. wanted my money back 2. wanted to make sure no other customer had this problem. I left without a refund and was basically called unchristian and a liar. Additionally, I incurred a stop payment fee from the bank. I have used this business many times before. Beware. If there is a problem, it's your responsibility and fault.

Excellent service with Steve! He helped us ship many boxes back to California! He was extremely…read morecareful and was very helpful and even helped carry boxes from car! If you want packages to arrive safely go to this Fed Ex office! Great service!

From the owner: FedEx Ground, FedEx Express, Drop off location,, Amazon returns, USPS services Pack and Ship…read moreStore, packaging materials and envelopes, many sizes of boxes for shipping and moving boxes

I had a horrible experience with UPS. Would give them a zero star rating if I could. My cardiac…read morestethoscope had a warranty good for 6 years. I took it to my local UPS to mail it to a company for repair. I brought the label and the stethoscope repair paperwork. The stethoscope repair paperwork was to be placed in the actual package with the stethoscope. The only thing I didn't have was a mailer. When I arrived to UPS, I gave assistant manager Tyler Kirby the label, stethoscope, and repair paperwork, and he told me "don't worry about the price of the mailer. I got it." I then left after Tyler Kirby handed me my receipt. I did not see him pack my stethoscope. Two days later, I received a voicemail from the Healthcare Service Center who was to repair my stethoscope. The company also sent me an email stating that the mailer was received by Carli Langevin, material handler, and hand brought to her by their receiving team because they could feel nothing was in the envelope. Carli Langevin told me she broke the seal, sending me a photo showing that only the stethoscope repair paperwork was inside. After I received that voicemail, I called UPS and spoke with another assistant manager on the phone. My mother also called UPS and she was told that I could go back in and speak with the manager Crystal McIntosh who would help me file a claim. When I went back in to UPS, Crystal was not there, and the assistant manager who I spoke with on the phone told me I would have to file a claim online and would need a picture of the front and back of the mailer. Carli Langevin, the materials handler for the repair company, sent me a picture of the front and back of the mailer per my request. There were no breaks or cracks in the mailer. UPS did not offer to look back at their cameras to see if anyone had stolen the stethoscope in the store. Interesting to note, the inside of the envelope from the picture sent to me by Carli Langevin from the Healthcare Service Repair Center was 2 days later and a different time than the date and time on my receipt. When my claim was filed to Better Business Bureau, UPS messaged back saying "Tyler accounts that he put the stethoscope in the mailer as Laura was standing there just as he would with any other package/customer." I rejected that response because the statement from UPS was false and inaccurate. I did not see Tyler Kirby, assistant manager, pack it in front of me. Crystal McIntosh, manager, did not pull up cameras to review. I will not be taking my business to UPS on Eastern Bypass in Richmond, Ky, and I don't advise anyone else to either, because it seems they have sneaky hands. They're dishonest and not worthy of your business or time. I was not provided a refund.

This store is by far my favorite one stop shop! I always feel so welcome coming in here and sending…read moreout my packages. I have been coming here for years and always trust them with my packages rather it's over seas or across the US. Without a doubt I'll be sending friends and family along with businesses to this location ! Thanks so much UPS 3398!

They're always so nice and efficient, accommodating. They are conveniently located for me, and…read morethere is aways easy parking.

This is the greatest place. No long lines like at the post office. They will box and ship…read moreeverything for you. They keep your addresses in your account so it is easy to quickly send those last minute gifts or documents to those people and places important to you. Very friendly and excellent service.

If you're expecting a delivery on Friday, give it up. The driver will LIE & say that you requested…read morefor it to be delivered the following week or you will come to the warehouse and pick it up. Or if they do deliver it, they'll deliver it to your neighbors house, toss it out in the middle of your driveway because they refuse to deliver it to your house. I've had my driveway completely dozed and they still won't deliver your packages. I've had big packages of mine dumped in the middle of one of my neighbors driveway. And God help you if you attempt to call the warehouse because they don't accept calls. At least that's the recording I have heard for well over a month now. I wished the customer had a say in which shipping company they had rather have delivering their packages. They're a union company and have the worst customer service because of it. I've had to go through so much trouble just to get a package delivered! They could do so much better! They do have some great drivers but they don't seem to keep them!

Very knowledgeable and helpful. No problem shipping my FedEx letters. For some reason FedEx has a…read moredeal with Walgreens for shipping and drop off, but those clerks just don't know shipping.

I've only sent two letter in this location, one is for IRS and other is the large payment for my…read morelife insurance with a due day! And i wanna to update about that delayed payment. Today, The insurance claimed it was never received as tracking shows it delivered! So has my letter really been hand over to usps? Who knows?! I strongly urge NOT to send your important letter through this location! I've send numerous of priority or first class through local post office but nothing strange happened like this location! WTF

TERRIBLE CUSTOMER SERVICE!…read more I called and tried to locate a package that they had delivered to the wrong address...was told the gentleman had customers in front of him and didn't have time to help me...and he promptly hung up on me....not nice...

I've been here lots of times mailing packages. They've always been friendly & quick to help. They…read moreoffer many services at a reasonable price. It's a great place.

This is one of my favorite FedEx Centers that I go to. I've always had great customer service here…read more It's convenient and easy to get to, with plenty of 15 minute parking spots to use. Alana was really kind and helpful. I had a box to drop off and I had a letter that I needed to send. I wasn't sure what to do for the letter and she gave me immediate guidance on what to do. The store was really clean and organized; and I loved that they had a hand sanitizing station with available masks right by the front door. All COVID restrictions were followed to the letter. Will definitely be back to this location again and again.

Staff is always friendly when you walk in and are helpful with whatever you need. Tell me best…read moreoptions I have for shipping my packages and help pack things up if needed. Have never had a problem with this location. They are also great with any printing items I may need taken care of and also give advice which will help make your project/presentation pop.