Requested Notary services, turned out it was no problemo! Got to love that! Today is the first day of the rest of your life. 85 characters? read more

Amazing customer service! The staff went above and beyond to help me with the paperwork I needed to get delivered in a timely manner. The store is very neat and clean and no problems with parking. read more

Shout out to Sam (Samantha), who greets you with a smile, chipper voice, and asks how she can help you today!! I've stopped in to ship boxes a few times the last month, and Sam has been consistently a bright spot in the process. Thank you, Sam, for your assistance and great customer service!! read more

Usually when I need to send packages to out of state family members, I come to this UPS store. This store is conveniently located and has adequate parking, except during the holidays when there are more people using the service. During my encounters here, the employees have been efficient, helpful and friendly. Staffing seems to change though, and that may be the reason for some of the poor reviews. There are mailboxes for rent, packing materials and assorted mailing items. If one prefers, the packaging may be done by the UPS counter person. So far, we have had no issues and I hope that continues. read more

Despite being extremely busy, the line flowed well, the staff was friendly and professional. This is our "go to UPS" location since we live nearby. Our packages always make it to their destination safe and sound. read more

Wonderful, kind, friendly staff!! They are always willing to go to extra mile to make sure you're happy. They never make you feel rushed and are always dedicated to helping you and answering any questions or concerns you might have. I will never hesitate to go into this store whenever I need anything. I recommended this place to anyone! The staff a in there are so nice and friendly and never make you feel like you're a bother, no matter how long it takes you to look up all your returns and receipts!!! Thank you for all you do!!! read more

the most amazing service on a crazy holiday week. A difficult delivery of a precious auto part not available in 3 states. The Lady was amazing we had credit card stuff and insurance and so much complex stuff. She was a rock star never lost patience. Give her a raise. read more

We were visiting family in the Greensburg area and decided to ship some items home. Aimee helped us and she couldn't have been nicer. She saw how valuable our items were and went above and behind to help us get the most for our money. Our box arrived today in perfect condition. She wrapped everything to make sure nothing would break. We couldn't be happier. Thanks for the great service!! read more

We bought this store in January 2018 and are working very hard to turn around people's opinions. I assure you our service is much better than under previous ownership. HOWEVER - I have been trying unsuccessfully for 2 mos now to get Yelp! to recognize me as the owner. Even after providing legal documentation they refuse to recognize me. if I could figure out where to go to give Yelp! a rating, it would be zero stars! read more

I walked into this location today because of the convenience , there was a lady in her early 50s working there, around 245 June 30 she noticed that I was struggling with a computer in my hand , she totally ignored me I wanted to set The computer down to check to see if it was taped good enough she yelled and told me the best thing to do is set it on the scale and check it very rude personality i'm so mad how ignorant she was to me in my opinion she does not like people, she should not be working that job it's people like her that destroy a business businesses and Greensburg cannot afford to take any more losses in the city, just because of her attitude most likely I will not return and it is a shame because it is a convenience to me. read more

I walked in to do my fingerprints at 10:41 am and this guy tells me that I needed an appointment between 10-11 at an extra charge of $10. Or I could walk in between 12-4 and do it (without the extra charge!!!) Makes absolutely no sense at all!!!! read more

I went to the UPS store today after selling a mixer on eBay. I ship frequently with USPS, but the buyer requested UPS, so I obliged. I had packaging material, but I didn't have a box to ship this thing in, so I went in and the clerk took measurements and brought me a box for ~$8.00. The box was huge, it could easily fit 4 mixers in it. I was a little perplexed, but I thought, "this person works here, she must know what she's doing." I asked the clerk, "Could you give me a quote if I gave you a ZIP code?" "Sure," the clerk says as she punches in the numbers, "it will be about $16.00." I expected it to be around $15, as the mixer as around 9 lbs and nearly 12" x 12", so I took my new box and packaged everything up. There was so much extra space inside, I was a little concerned, so I bought extra packing peanuts from the store before finally taping it up. I come back in and we start the transaction. I tell the clerk the address, and the clerk prints out a receipt, saying, "That will be $28.00." I was flabbergasted. I said, "You just told me that it would be $16.00." The clerk responded, "No, it's $28.00." Needless to say, I wasn't pleased. I spent $8.00 for an oversized box (that I bought solely because of the clerk), $3.00 for packaging peanuts (that I wouldn't have needed if the clerk didn't give me such a large box), and $28.00 for shipping an item that SHOULD have cost $15.00. So I spent roughly one-third of the value of the item on shipping. In short, don't go to this UPS store. There was only one person working, so I couldn't even speak to a manager, and the sales clerk was incompetent. Take your package to the USPS post office instead. They'll ship it for less money and less hassle. Plus, the postal workers I've had experience with have been friendly and knowledgeable. read more

I have used the UPS store in Johnstown, Pa without any issues. I thought I would have the same experience with this store. Unfortunately that was not the case. The owner was extremely rude and belittling. Did not want to help me with the questions and services that I had. I am happy to take my busy elsewhere and that is exactly what I did. Best of luck to this store. read more

I have used this UPS Store for years with no issues. However, when I did have a problem, they handled it terribly. They did not stand behind their "pack and ship promise". I had them pack and ship several glass items in one box to San Francisco. One item arrived broken. I requested only reimbursement for that item and free shipping to SF for the new one. I was given the $60 to replace the item, but when I took it to them to ship, they would not ship gratis because the recipient had not saved the broken item with the packaging. At no time were we ever told to save anything! When we called to tell them that the item was broken, we should have immediately been told to save everything. They only told us that they would file a claim and we should send them a receipt for the broken item so they could reimburse us. They have lost a good customer and hundreds of dollars of potential business because they would not pay for the shipping of a glass, which would have cost them a very small amount of money. In addition, after several emails and attempted phone calls to UPS and the headquarters of UPS Stores, we got no response. We will be using Fed Ex from now on. read more