Went to Gulf Breeze for a business trip and needed some printing done, fast, accurate and lengthy. This place nailed it, the first time! On time, looked great and my clients were happy. Will definitely go back. Riley helped me out with the initial order and she was awesome also! read more

I am there often. And I mean often!!! Every employee is super professional and pleasant! They move those packages!! I don't think I've seen more than 3 people in line at the same time - which speaks to the speed in which they process those packages!! The recent remodel? Looks great!! I highly recommend this UPS over any other packaging company!! read more

Employees are always very helpful and professional. This is the only place I use for shipping and printing needs Would highly recommend! read more

Great customer service and they get you taken care of quickly. Will definitely use them again.

Fast service and friendly staff. I really like the remodel and the self service kiosk.

I had a great experience at this UPS Store. The staff was friendly, knowledgeable, and went out of their way to help me with my shipping needs. They made the process quick and easy, answered all my questions, and provided excellent customer service from start to finish. The store was clean, organized, and efficient. I'll definitely be returning for future shipping and printing needs. Highly recommend! read more

Been using this location for years for all shipping needs, posters and event invitations. Staff is super friendly and knowledgeable.

Always very helpful and professional! I love the updates to the building, too! Highly recommend!

Wally and Staff have always provided great service and out of state frozen food deliveries have been delivered on time!

Chris was the gentleman that helped me today. He made it so simple to ship my UPS package. The process was simple and smooth. I appreciate the kindness. read more

I frequent this location and have never had to wait in a long line. I mostly do Amazon returns, the workers are nice and quick.

This entire place smells like farts every time I walk in. They also lost about $1500 of my merchandise with no help to locate or replace, probably my fault for not watching them close and tape the box. read more

This is the BEST UPS store! Zack is always prompt (there in plenty of time and ready for transactions even before opening) which makes transactions as quick and easy as possible. The more I use other stores the more I feel so grateful to have this store close to me with one of the most efficient workers in he area. Anytime I send emails of items to print they are always ready when I get there. One time, I sent an email with the label to send back a package and it was printed by the register ready for me to pay and send the package. Honestly, it's the little things that just make your day. I am super thankful for Zack and the rest of the staff that personally make my day as smooth as possible. I used to dread going to post offices or shipment stores until here. The customer service is worth the extra buck every time. They always have my business! read more

I am so glad they have new owners!! They are super nice . Super helpful staff. If you avoided this place in the past it's a whole new ball game come back you won't be sorry . The last owners were rude and she would do anything to keep from picking up a package she would say oh I have a bad shoulder you're gonna have to lift it , And oh don't forget you can't have the door propped open she said rats would run in. I guess they we sitting outside just waiting to get in as I'm carrying in 40 lb boxes. It got so bad I would dread going there and would go all the way to Pensacola to avoid seeing her. read more

Beware, i opened PO BOX there and the clerk didnt even know how to do it, next week all my mail is went missing! They lost it all!

I don't write many 1 star reviews, but this UPS store deserves it. First the staff here is really cold, not really friendly at all, just kind of a blah attitude. I don't have a problem with them though, they clearly take their attitude from the manager and/or owner, as does any organization. So I don't blame them for their lack of enthusiasm, they probably get treated poorly by the owner. I went in today to make 4 b&w copies of some items I had saved in a cloud. The owner helped me out. I told him I just wanted to make copies and asked if I could email them. He just snuffed me and told me to sit down at a computer. I then went to my email and printed them out, and then went to the cash register. To my amazement they the kid that rang me up did so for $2.85! I told him it was a rip-off I just had 4 pieces of paper. He told me they charge for "computer time". It was apparent to me that the owner purposely made me sit down at that computer to milk every last cent out of me and charge me unnecessary money. I've been in here before printing out items from my email and did not get charged for "computer time". The staff just simply printed out my items and I paid for the copies and that was it. This time the owner was involved and took his unethical practices and clearly ripped me off. Watch out for this place, they will rip you off at any chance they can get. Go somewhere else, like many of the UPS stores in Pensacola that have great staff (and therefore owners). read more

3 stars for having the door open and a bright, clean store. I've been in this place 4 times and 4 out of 4 times, the person(s) I dealt with were a bit condescending. Yes, I was fully prepared with ID for my notarized docs, and addresses, zip codes, etc. for my shipping. Even still, I got the impression by how they talked to me that they were annoyed with me for just walking in the door. Maybe I showed up when they were having a bad day each time I was there. Other than that, they have a wide-range of services, ample parking, great location and a clean, bright store. I'll go there again, because it's convenient & clean. read more

Preston is an excellent representative for this UPS store. I had two packages to drop off and a card with photos that needed extra postage, services that Preston delivered professionally and with a great attitude, all the while other customers were walking in the door and asking him questions. Talk about great multi tasker. It did my heart good to see a young person taking his work seriously and delivering excellent customer service. The store was immaculate and well organized. Much appreciated! read more

I sold some items on ebay and had a Dr.s appointment in Gulf Breeze this morning. I'm not familiar with Gulf Breeze and saw the UPS store and thought maybe I could drop off prepaid packages that the postman would pick up. I asked the woman behind the counter and she just said "no." I left the store and proceeded to my appointment only to see a United States Post Office not even a block from the UPS store. I just thought if that was me behind the counter I would of at least said, "Sorry, we don't do that, but there is a Post Office right on the other side of this shopping center." I've read other reviews and they pretty much say the same thing. The people running that place are rude and wouldn't give you the time of day. Thanks so much for your kindness UPS Lady! I'll spread the word. read more

Just went in to mail an envelope. I wanted to know all the prices they had, the guy Zack went ahead and printed the most expensive one and got mad and threw the papers when I refused that option. I just wanted to put a stamp on to mail the envelope and he still charged me $5. I will drive to the ups store on bayou in Pensacola from now on where I know the staff are friendly. read more

This UPS store has helped me with all my packages. They have notary that is there all the time. They copy pint enlarge graphics. They even helped eith business cards! They kknow me by name. Excellent services and very professional. Thank you UPS. read more

Just like the rest of the reviews, I was immediately treated with a sharp tongue and told "I don't care" when I commented that "it's just a cardboard box". Both of the folks behind the counter were short, rude, and crass. I will no longer use your location for drop off or anything else for that matter. Do you even read your reviews you dumb shits? read more

Nice store, but the clerks/staff not so much. I take my UPS items to Pensacola where the staff is friendly and appreciate my business.

I have used this place numerous times and they are always nice, helpful and just fun young people!! Equipment is very good too so I probabily won't get my own printer! read more

If you need to ship an item late in the day beware. This store closes before their posted hours.