This store is now the only place to take Amazon returns in Gulfport. The staff was very friendly and polite even with their much increased work load. Thanks. read more

Apparently, leadership at this facility forgot to train their employees on how to be professional, polite and anything resembling "Customer Service". Thinking "they" know you have limited options for dealing with Amazon and/or sending out packages, they are entitled to treat you like crap. Welcome to the South!!!, read more

I am in this store multiple times a month. Employees are always smiling and rushing to the door to help when you have large boxes.

This UPS store was terrific, all the employees were so helpful and friendly! They make mailing things seem less like a chore.

unfortunately it is rare occasion these days that you walk into a business and every single employee is smiling and greet you with a warm welcome. I know I just came in there to drop off a package and print a couple pieces of paper but they literally exude kindness and make you want to stay. On a windy day when my papers can go flying out of my hands they offer customers a folder. It is the smallest things with the biggest impact. I left there feeling joy for other humans. They make you smile. Thank you for making my day read more

Hours are wrong on yelp. I dashed to the store because this site said the store closes at 6:30. When I arrived at 6:05 the store was closed.

Wow!! Consistently nice and friendly!!!! I love this store!! Customer service is top notch!! I drive out of the way to come here!! Even came out to my car to get an over sized package..I didn't even ask! read more

10 days before Xmas & I was waited upon immediately by a very friendly, knowledgeable & efficient young man. My 2 packages will arrive in time! read more

I paid for next day air it took two days getting to destination. It's better going to an actual UPS facility and not a UPS STORE (USED). I called them twice and no answer, SO good luck on getting a refund on that. The actual UPS facility have nothing to do with a "UPS Store" They are just a third party place that assist you to ship out your packages and envelopes and etc. Though they may appear that way visually with the same colors of a real UPS signature colors. I have spoken to a real UPS rep and UPS stores charge more than the actual real facility. Hopefully this information helps out the next customer seeing into shipping. read more

Very very suspicious man behind the counter. I had to drop off some Dish Network equipment with a prepaid label. Everything was packed and labeled, I only needed it to be taped along the top. This is how it went: After walking through the secondhand smoke of the employee standing in front of the store's doors, I entered the store I was not greeted and instead treated as if I was an inconvenience to the large man behind the counter. I informed him that I just needed to drop off the package and asked if they had any tape I could use to seal the box. The man didn't respond and quickly scanned the barcode and gave me my receipt. He told me thank you and hurriedly grabbed the box and disregarded me. I then asked if I could see him seal the box. He asked "are you worried I'll steal your stuff?" I said "no but, I would be more comfortable if I saw the box being sealed." He said "If I wanted to steal your SH!T, I'd just cut the tape after you left and steal it." It was during this that he opened the box, rummaged through the whole thing and then attempted to repackage it, which he had trouble doing. I then realized that he was getting quite angry so I replied "ok thank you" and just walked out. Worst service ever and is pretty much on par with the other times I've been in. Avoid at all costs. read more

The owner was very rude ,classless and egregious. The post office down the street was much nicer and it was cheaper.

Went to return at&t equipment, the placed was packed, excuse the pun. Two guys behind the counter, efficiently and effectively cleared the store in under 5 minutes and fielded questions. Professional and friendly attitudes, they scanned the equipment and gave me an itemized receipt and i was out the door in under 10 minutes. I'll return for my ups needs. read more

I see this is not an isolated instance - I will ask my client to use Fedex from now on...How hard is it to make sure the overnight stuff gets shipped when it's supposed to - I mean for Christ's sake - this is literally all you have to do and people pay $50 for overnighting a package.. Thanks for screwing with my money and my time. read more

Excellent service and courteous. Needed resume printed from thumb drive. Very affordable too.

They were so nice and courteous. I had multiple packages and had my granddaughter who is in a wheelchair with me and they took care of everything. The two young men working there were so patient with her while I was getting all my supplies packaged. We will definitely be going back again. read more

There is a guy that works there who is so rude every time I talk to him. I thanked him on the phone and he just hung up without any "you're welcome," "have a nice day," or even a goodbye. He needs a lesson in common customer service courtesy. read more

I have used this UPS store for a very long time. I've shipped packages and used their Notary services as well. They have consistently bent over backwards to accommodate my every need. They have always been extraordinarily competent and professional. They answer my questions without the slightest hint of impatience (I'm an old guy and ask questions that might not always seem compos mentis. They always make sure I'm satisfied with their explanations). I deal with many businesses on the Gulf Coast and I can honestly say they are my favorite group read more