Very nice people here. I come here multiple times and it's never any different always very helpful. They always help you find the right size box to put your things in and they pack it so neatly to help prevent damaged very thoughtful.. read more

Today was my first time to this UPS! I usually take quite a few returns from Amazon, and I have been going to the UPS on 127. I will NOT be returning to that store! A couple of the workers are pretty snitty and NOT friendly at all. Who wants to do business with poor attitudes? Not me! What a breath of fresh air! The young lady that helped me was very pleasant and friendly! Her name is Cecilia! I think she probably needs a raise because of her skills and personality! I definitely will be back next week. Thank you, Cecilia! read more

I just left this ups store. It was my first time ever returning something at ups. After getting help my total was only $4.47. I expected it to cost more and I only had a $100 bill in cash. As soon as I pulled the bill out, the cashier yells "oh no I can not take that!" Like I was trying to give her fake money or something so I looked at her confused and she proceeded to speak loud enough for everyone to hear " I'm not taking $100 bill for $4. No ma'am! If it was $90 I would take it but absolutely not for $4" which was kind of rude and embarrassing to me because other ppl were in the store and I had to explain that I only had $4 in my bank account and the 100 bill was my only cash. So she says "okay so card! You wanna do $4 on card and the rest in change?" So I then had to use my last $4 in my account and run outside to find change because I only had 20¢ in my wallet. Then as I'm paying, her and the other employee start talking crap about another customer for not knowing how to use to the self service machine. It would be great to teach by our employees some common decency because I felt very embarrassed by the time I left all because she didn't want to break my $100 and wanted to make a scene about it. And I felt second hand embarrassment for the lady they were talking crap about in front of me. Definitely not a good first experience with UPS. read more

Outstanding service by store associate named Valerie. She was very pleasant and helpful with a great attitude. Dealing with her was an absolute delight. We will be doin lots more business at this location because of our experience...Thanks again Valerie! read more