Friendly customer service, helpful employees and tons of ideas for projects. Great operating hours and easy access from Hwy 150. Lots of parking available and curbside pickup too. read more

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Terri, who works in the print center, is the poster child for exceptional customer service. She deserves kudos for going above and beyond to correct an issue I had with an online order. Hopefully she and her management see this. read more

Mike, who works at the printing center is the most thoughtful, patient, and kind person and made our entire experience. On two separate occasions, he was able to help me get what I needed printed in the correct format and size without it being pixelated and gave me all the tips and tricks to do it while he instructed me through the entire process. The quality of my prints were better than I had expected and Mike honestly made my entire day with his positive attitude and soft demeanor. I wish every human being was like Mike, we would live in an awesome world! WE WILL BE BACK!!!! read more

Well stocked with friendly helpful staff. Got up last Saturday and my wife asked me to check the ink level in her printer Needless to say, the color cartridge was critical and black not far behind. We were already getting pre travel vaccinations at CVS so we stopped by Staples. We were in and out with our purchase in less than 10 minutes and that's with having to ask an employee a question on pricing. Good store. read more

So few people anywhere are kind, efficient and helpful anymore... Kudos to Teri who works in the print department... She's the best! Staples is lucky to have this lady so treat her right! read more

Staples - Miss Teri with Bichael... - Shipping Centers Near Me - Mooresville, North Carolina

Just don't - they could care less you are in the store. Zero customer service! Zero help even when asked !!!!

If you ever need office supplies, Staples is the place to go. I've been here several times, as it's a lot nicer from their previous location. I like the variety that Staples offers. Their prices seem pretty reasonable, too. The store layout is very well organized & signs allow you to find items quickly. There's no clutter. The employees here are in abundance & are very helpful & knowledgeable. This location offers the print & copy service, as well. read more

Staples - Shipping Centers Near Me - Mooresville, North Carolina

The staff there are nice. Some are very knowledgeable some have no idea what they're doing. If you're going there for electronics walk to Best Buy here's the reason why they don't have a big selection of anyting. They always say we can order online but why I order online when you can go to Best Buy and get it the same day. A lot of their prices are a lot higher then Walmart and Best Buy. And they want to argue about price matching. read more

I have shopped here one to two times a week since they opened. It is refreshing to encounter their staff who go out of their way too be helpful, taking time to explain a product in terms that are easily understood. I am greeted when I enter the store and as I walk through the store several more staff offer to help me. The highly knowledgeable photo/print shop continually to amaze me with their results. It is abundantly obvious that this store has put a great deal of effort train their staff to interact so professionally. read more

Yet again standing outside at 8:15, workers inside and the door is still locked. This store is notorious for being slow, lacks customer service, and will fall like the other office stores of the past. read more

I ordered a desk chair a week ago today and was told it would be here on Tuesday of this week. On Tuesday the tracking updated to say that they ran out of time to deliver it around 6pm. What type of delivery service doesn't complete the deliveries already on their truck? The tracking updated to Wednesday then stated the chair was left behind and the same thing on Thursday. We returned to the store but no one there was able to assist and we had to speak to someone on the phone. The lady on the phone assured us that the chair would be on the truck and delivered today but a tracking email this morning said the chair was damaged and returned to the warehouse for a possible delivery on Monday. Someone at the store management level should have had the capability to do something about this instead of giving us a phone number and sending us out of the store to have to handle this ourselves. This will be the last time I ever buy something from Staples that I can't walk in to the store and physically leave with the item as this is unacceptable. read more

This location deserves a review for being exceptionally dumpy. Maybe they're remodeling or going out of business?

When I visited Staples in Mooresville this morning to ask their help in purchasing folding chair floor-protective replacement feet that had broken and fallen off, the Customer Svc rep and manager advised that I should have purchased Square Trade warranty insurance to pay for repairs or replacement parts, that they don't offer replacement parts. I've learned this evening that Square Trade does not cover furniture!!!! I had gone to the trouble of carrying the chair in to Staples to show the type and size of the broken parts, but all the Customer Svc agent could say was that I should take the chair to Lowes Home goods store for replacement feet. I had planned on purchasing a $200 office chair from Staples this coming weekend, but now knowing Staples expects customers to purchase warranty coverage on products they sell has changed my mind. After going down the street to Lowe's, they offered that if I purchase items at their store (e.g., folding chairs) that they repair any Lowe's item or replace it free of charge if repairs are not possible. My experience was unfortunate since I've used Staples in NJ, PA, and MA - and was totally pleased with their upfront guidance. Just beware of what you might need to know in the way of Staples replacements or repairs BEFORE those situations can arise. Forearmed is forewarned! read more

One of the worst Staples.... Plenty of employees but they know nothing about their store, its merchandise or where its located. They have three checkouts but never have anyone at the register. and if they do get busy the additional registers have to be powered on (a 10 minute process) Where is the manager? Why is there no leadership at this store? Go somewhere else to get your office supplies save yourself the trouble. The only thing you will get from this store is aggravation!! read more

I have used Staples frequently and have always had wonderful service. Just recently I was having a problem with a new printer and after struggling to fix the problem, the manager replaced it without hesitation. Also, I frequently use the print & shredding service. Here again, the service is outstanding. read more

Never anyone to offer help & aisles not well organized or labeled. Always feels like it's about to go out business.