I took my wife's new watch to have the band shortened. The owner was prompt and friendly. Within 5…read moreminutes of my arrival, the watch repair was completed. Not only was the the repair fast and correctly done, it was more than reasonable. I would highly recommend it.

Used him for Omega and Rolex. Great service and reasonable prices. I'd recommend highly.read more

Robert is a super professional who does fantastic work . I highly recommend. Tuned my watch up…read moreperfect in no time - will definitely work with him again -Thank You Sir

The gold mine is a beautiful jewelry store with a great selection. Definitely would recommend to…read moreanyone.

Best jewelry store ever!! They are so helpful! The ladies there are so kind and accommodating..they…read morehelped me find the perfect gift for my daughter which Bill engraved and it turned out PERFECT!.. if you need anything, especially great customer service, go to the Gold Mine in Hudson, you won't be disappointed!!

What an absolutely wonderful local establishment. My partner got her aunts watch cleaned here and…read morehad a band changed. The band broke the next week, but they replaced it for free. A testament of their dedication (and maybe the band quality). After having the watch a couple weeks, I accidentally shattered the crystal. So sad. I looked at a few options, but a lot of them you needed to ship in the watch and they couldn't tell you if they could even fix it before seeing it. Also, a lot of those shipping places starting at $70 anyway. It was coach. I took it to the coach shop, but they also did not fix that. With that in mind, I went back to where she had it fixed. The people working in there were incredibly knowledgeable and friendly. They were upfront about the cost and let me know the waiting time. One of them makes their own jewelry and it's super beautiful. Luckily, the watch took less time than the maximum amount I would be waiting, but I was fine either way. They called and I went and picked it up today. The two humans were working and I can tell they truly want to help and enjoy their job. The Crystal was a bit particular but it looks just like new. The cost was $80 with tax which I found very fair as they replaced the battery as well. Wonderful establishment with great employees who are professional and approachable. Recommend it for sure.

I went in wanting their "Bulova 96B332 Limited Edition Breton" they had on display, although it was…read moreslightly used I still was very interested as it is such a nice piece. The price at first wasn't bad but then I checked for it online and it was a whopping $150 less and brand new online versus $900 at this store in Asheville. I'm visiting here for a small vacation and would've loved to take this watch with me back home but I cannot justify spending $150 more for a used watch than buying the same thing online brand new! Other than that the shop itself is very nice and their repair and service kiosk is great.

Very friendly and helpful watchmaker and watch store. The watchmaker is J. Walker Copley III and…read morewe were directed here from Hales Jewelers in Greenville, which is about 35 miles away. Walker and I agreed that "wasn't it unusual that Greenville didn't have a watchmaker in town?" But he said there are only 1300 approximately in the USA. This location also is a dealer for Seiko, Cotizens, and Bulova watches, but a main business is watch repair. The only downsides are the store is small, so limited inventory on hand especially women's watches and the watch I wanted to get repaired had to queue up and won't be ready "until after Christmas." It's late June. Walker said he can only work on watches when he is not sellling new watches and that is often limited time and after store hours, which makes sense.

I brought my Seiko in for service and was pleasantly impressed. Excellent service from…read morea true professional gentleman. Five Stars from me.

These people were so polite, helpful, and a taste of customer service many places have forgotten…read more I had a watch braclet that needed sizing, not a problem. I left totally satisfied and paid a very modest fee for their service. There now on my list of places to seek jewelry and repair! Thank You!

I HIGHLY RECOMMEND STROUPS JEWELRS! the customer service was impeccable, the selection was…read moreamazing, and the prices were even better! If you are looking for a jeweler this is where you need to go!!! They go above and beyond for their customers!