Today was my first time to this UPS! I usually take quite a few returns from Amazon, and I have…read morebeen going to the UPS on 127. I will NOT be returning to that store! A couple of the workers are pretty snitty and NOT friendly at all. Who wants to do business with poor attitudes? Not me! What a breath of fresh air! The young lady that helped me was very pleasant and friendly! Her name is Cecilia! I think she probably needs a raise because of her skills and personality! I definitely will be back next week. Thank you, Cecilia!

I just left this ups store. It was my first time ever returning something at ups. After getting…read morehelp my total was only $4.47. I expected it to cost more and I only had a $100 bill in cash. As soon as I pulled the bill out, the cashier yells "oh no I can not take that!" Like I was trying to give her fake money or something so I looked at her confused and she proceeded to speak loud enough for everyone to hear " I'm not taking $100 bill for $4. No ma'am! If it was $90 I would take it but absolutely not for $4" which was kind of rude and embarrassing to me because other ppl were in the store and I had to explain that I only had $4 in my bank account and the 100 bill was my only cash. So she says "okay so card! You wanna do $4 on card and the rest in change?" So I then had to use my last $4 in my account and run outside to find change because I only had 20¢ in my wallet. Then as I'm paying, her and the other employee start talking crap about another customer for not knowing how to use to the self service machine. It would be great to teach by our employees some common decency because I felt very embarrassed by the time I left all because she didn't want to break my $100 and wanted to make a scene about it. And I felt second hand embarrassment for the lady they were talking crap about in front of me. Definitely not a good first experience with UPS.

Fantastic customer service! It was a breeze to send my package. I was surprised that there aren't…read moreother UPS stores in the area. This location was hidden and tucked away by a business park. I wasn't sure if I had the right building at first.

DO THEY COME ANY MORE HATEFUL?? This was my first time using this location and I won't be back!…read more Unfortunate, as we are at UPS once a week on average and in this area often. I don't need hateful attitudes to start off my day! No willingness to offer assistance and find a solution. Me, "it came in that box"; the heavy set associate, "well it's not going back in that box!" I will stick to the UPS on Hwy 70 as they are always amazing and always ensure I don't have to make an extra trip!!

The people that operate the FedEx location in Newton are the most lazy and incompetent people I've…read moreever encountered.. They have a set of tires I purchased on 2/2/2026 With a guaranteed 2 to 4 day delivery.. & they have been sitting in a warehouse 1:30 away from my home. For 6 days now..according to the tracking number.. Tracking information told me to expect them 2/4/2026 to 2/6/2026 & every day since the 4th they have been labeled as delivered by the end of day.. The 4th came & went.. No tires.. Then the tracking said Will be Delivered by The end of day on the 5th .. Nope.. Then the 6th .. Nope.. Then the 7th.. Nope.. Now it's saying delivered by end of day on the 9th .. & FedEx customer service can only tell me that they'll be there today .. Every day over & over & over..again .. So people out there,, If you can avoid doing business with these degenerates, I would highly recommend that you do.. Avoid them!!

I understand that FedEx does a pretty good job in certain parts of the country. But not here the…read moreNewton office has had trouble for decades and there is no signs of change. I would suggest that anyone in the north Northwestern, North Carolina area, utilize UPS or US mail if there's even a hint of whether activity in the forecast and even then with perfect weather, even then it is likely it will get screwed up.