This place rocks. If you are like me and you get sick of playing the "will the UPS guy show or…read morewon't he show" game, or has had their mail thrown over their fence into the snow, or has had too many delicious wine club shipments sent back because there was nobody to sign for them, or hates having personal packages sent to work, The Mail Center gets top marks. - You can rent a mail box at a reasonable price and access it 24/7! - You get a street address, not just a PO Box #. - They will accept packages from all major mail services on your behalf. Just pick them up during business hours if they don't fit in your box. - Sell a bunch of c**p on fleabay? Just drop it off and they will take care of all the shipping for you. Just settle up later. Bruce who runs the place is one of the nicest guys you'll meet and will recognize you the second time you come in! This place is well run, very convenient and extremely reasonable. If you live or work in Vernon Hills, go in and they'll help you avoid a ton of hassles from the incompetent USPS and the inconvenient UPS!

Located towards the end of a strip mall off of 60. This place seems extremely outdated. The…read morecounters and cabinets are pretty beat up and the lighting is pretty dim. I have been to this location multiple times, only checked in once. There only seems to be one worker here at a time. They are always friendly and eager to help. I would say that they are cheaper than Fedex Office (in the strip mall across aspen). Despite the interior, I recommend this place. The technology seems outdated but it works! And they have all of the last minute shipping supplies you'll ever need. This place could use a facelift then it'd be 5 stars. At least in my opinion

This place was a breeze. I had a package to send out and the line moved quickly. Easy!read more

I was struggling with two heavy packages and the two women in the store just waited until I got to…read morethe counter with no offer to help or even get the door for me. One was helping a man print who was very frustrated with the woman helping him. Seems she kept cutting off what he needed printed. The woman helping me couldn't figure out what it would cost to send my package. I left.

We highly recommend Michael and his business for shipping, packing, post office boxes,…read more photocopies, mailing supplies, etc! We have been working with him for years and have never ever had an issue, nothing but excellent service! Love to support local businesses -- especially privately owned ones like this one. Five stars!

As a young adult, I remember my mom sending me packages filled with great items, and I knew I was…read morereceiving something terrific when I saw the label was from Lake Forest Pack and Ship. I am older now, and mom recently passed away, so I needed to send a few valuables to my home in Georgia. Michael at LF Pack and Ship took the best care of me and the items. Everything (oil paintings, crystal, picture frames) arrived safely, in perfect condition, and early (thank you, FedEx ground)!

How quickly can you drop off a package here? It took me longer to cross the street and maneuver…read moredown the sidewalk than to return my merch. Super fast. The only downside is that the store is on Deerpath thus street parking only. There was some event happening which accounted for the traffic. Fast service. Nice!

Oh my goodness! This is my first time at this location as I had a package to drop off. This little…read morearea is so charming. It's in the downtown area of Lake Forest and I absolutely love it. I was taken care of immediately and the staff working here was so nice and pleasant. They close at 630pm so I know it's pretty close to closing time but the fact that I wasn't greeted by mean, grumpy, ready to leave employees made me smile big time. Should I have any other UPS needs, I will definitely come back here!

This place is great! I had an important package to mail. They walked me through different…read moreoptions, helped me figure out what would be the best balance of speed and price and assurance of delivery. Super nice. Also, I had parked across the street to run in but didn't do parking. They saw the parking minder down the street and warned me. That extra bit of extra customer service saved me big time. Thanks guys!!

I have to add an update to my review. After making the move to Malta, my wife and I were informed…read moreof another document of which we needed to have an official copy and apostilled. This had to be done in Chicago. We were on a time crunch to get this sorted out. Simon Global got the document for us, added the required certification and had it to us in Malta all within a week. This level of service and dedication to the customer is beyond exceptional. No price tag can be put on the stress reduction we got from this. Thank you so much again for being there for us.

In recent years, I have been going to the UPS Store at the Dunbrook Center Shopping Mall to ship my…read moreAmazon returns for free. All I need to do is place the item on the scale, the staff scans the QR code on my phone and the UPC code of the item, and hands me a receipt. There is no need for me to package anything, they take care of it. If there's no line, I can be in and out in literally a minute. I recently learned that each UPS Store is individually owned, and the staff at this location are very friendly and professional. I believe that it is family-owned. I am very happy to have such a well-run UPS Store so close to home.

Just wanted to give a shout out to this location and all the employees working there. I stop by…read morethis location quite a lot and everyone working there is always super nice and helpful! I had to ship a package at the post office this morning but realized that my printer at home was broken so I decided to stop by UPS to print in there (they charge a small fee). The man working there was super friendly, helped me print the label and not only that but when he noticed that I was about to purchase tape just so I can put the label on my box; he quickly grabbed his own tape so I didn't have to buy any and packaged the entire return for me. He went above and beyond and I just wanted to say how much I appreciate it! Great customer service!

Stay away from this location. Rude service. Nothing seems to arrive in a timely manner. I'd rather…read moreuse USPS. My fathers medication arrived 3 days late and I was met with a rude interaction on the other end of the line.

stay away is my only advice! go anywhere else!…read morethe staff is beyond rude and unprofessional!!

Traveling through Chicago and needed to ship some things home - found My Mail Center in the heart…read moreof the city! The store kept the doors open to help me after hours - incredible service! Special thank you to LB for the kindness and making sure I had reasonable options for shipping and tracking. Tourists - don't struggle with carrying all of your gifts and souvenirs home. You have a choice. Great people - great options!

I used this service for 2yrs and the last 4M was a nightmare. There is only 1 employee who is aware…read moreof what is going on, the others didn't know how to answer any questions and when I would leave messages for the competent employee, I never got called back. My mail was basically held hostage even though I had paid for the service. I had to reach out to corporate to complain and they refused to communicate with them either. I had clients who had sent me checks and they refused to forward them to me. I had to reach out the clients and ask them to reissue them (how unprofessional is that?)

Always kind. Great location. Helpful and best pricing. Always give one of the employees a treat!read more

This is THE BEST UPS Store!! They are the kind & efficient but also patient. Making the whole…read moreexperience so simple and effortless! I will only use this store for any shipping business!!!

I've been a regular client for several years. This is a hidden gem in the world of rented offices…read moreand meeting spaces. Excellent wifi, printer, ultra-clean facilities, and friendly vibe. The owner Mac goes out of his way to welcome people into the clubhouse. He is constantly adding amenities like standing desks and other additions. So if you need a space for a day or 5 days a week, this is the best place around. The excellent coffee and specialty drinks are a bonus. Bravo!

This place is super cute and the perfect meeting spot ​ for business and small functions. The owner…read moreMac is prompt, kind, and considerate. The Professional Nurses of Chi Eta Phi Sorority Inc. Absolutely love holding our events in this space.