In the event that you need to send something via USPS, I would definitely go here and drop it off…read moreversus going to an actual USPS location. Everyone that works here is extremely nice and knowledgeable. They also seem like they enjoy being there and are dedicated to helping the public. You can park right in front and you are typically in and out of there and under five minutes. Definitely recommend making a stop so you can avoid the frustrations of the Postal Service.

Professional, and courteous. Love having this little business in the neighborhood. This will now be…read moremy go-to postal, and notary spot

Great shop for all things shipping/mailing. They sell envelopes, stamps, packaging, and more. They…read morealso accept packages or mail to pretty much any carrier. Quick and reliable. Definitely recommend!

Friendly service & fast too! I'll be back to mail my packages. Clean & quick, 5 stars!read more

These people are not prejudice. For you people who thinks so, why don't you reevaluate your actions…read moreduring your visit and see if you were in their shoes how would have treated you. I was a customer of theirs for 10 years. And they were always kind and helpful. And access to my mail was so convenient. I totally miss my mailbox. And as for shipping. They are not FedEx, ups or uses. They provide shipping for these people and box service for a fee. They are in the business to make money in return for their services and convenience of not standing in long post office lines. Now that is the place with the rude a** government workers.

This is a conveniently located "UPS drop off store" in Highland Village so you avoid the traffic of…read morethe Galleria proper and only need to deal with the Westheimer traffic on this side of the railroad tracks. The item I was returning via UPS pre printed label had explicit instructions not to drop off at a "box" and instead to use a drop off store as if that was some kind of substantive difference that anyone would know about, like the difference between a Nicaraguan and a Dominican origin cigar (one had airtime in a Seinfeld episode, the other did not.) The UPS locator URL schwiftposted this address conveniently just down the block from the Central Market one way and the Whataburger the other way down Westheimer. So I was slightly expecting an immersive package sending experience and not just sliding something into a box, also known as a glory hole for box sized packages in certain parts of town that "a friend" frequents. Instead I parked in the tiny parking lot, most spots blocked off for the gittin your nails did studio next door in the strip mall, and walked into a space devoid of customer experience. I approached the one woman working the entire store by herself and asked if this is where UPS packages go because this was either that, or the jerk store. She just points at the back to a box, which is what UPS told this beautiful bitch NOT to do in written instructions. I ask if I get a receipt or anything as proof I put this package where I was supposed to according to her instructions in this "authorized" store based on UPS website, in case some kind of scofflaw or other criminal were to stuff the package down their underoos and abscond with it into the night. She just shook her head no. Not excellent customer service. But the package eventually got to where it needed to go so I guess this thing works alright. Location conveniently located near the Whataburger on the right side of the street (Lamar side) for your post-package drop off victory celebration that you are full scale adulting and doing things on your own without the aid of an executive assistant or personal secretary that used to do everything for you.

I needed to ship over 30 lbs of technology equipment to my previous employer, and was relieved that…read morethe store associates were helpful in securing and taping my oversized boxes, ensuring that they'd arrive safely. Thankfully, I had provided return shipping labels, therefore, keeping costs low. The service was efficient and patient as I took multiple trips from one desk to another with all of the packages. While I did not use the printing service ($1 page) due to the nearby library (15¢ per page), it's nice to know that's they're available options!

Kudos to the employees at The UPS Store 3229. I was here to ship some company equipment using CAMS…read moresystem (don't ask me what it is). I tried store 1656 on the other side of Beltway. They didn't seem to understand how call for help. The instructions were not completely helpful to them. It was more like system issues than knowledge. The guy helped me had to call the help desk, who then offered an alternative solution. I believe that worked out. I checked the tracking number daily after that. It made it to the truck after the weekend and delivered a week later. I really appreciate how late they stayed to help after closing time. No wonder their rating is very high among all The UPS stores in Houston.

The guy with the man bun is incredibly rude, especially to the two women in front of me in line. I…read moredon't know what kind of training the owner has in place here but it obviously lacks basic customer service material. Get him out of there.

The service provided by Janet and Joe was phenomenal they were both so friendly and provided…read morequality service!

There are UPS and downs and this is one of the UPS…read more So I'm not a fan of these stores, I find them overpriced, awful, nasty, but this is an exception. It's well-run, it's friendly, useful, helpful, and if it wasn't for the pricing it'd even get 5 stars.

service was on the faster side with little to no waiting time. ample parking spaces in the lot.read more

I've been coming here for years and they are and always end up making my life easier…read more They make keys too! There is a little bit of everything.

This is a wonderful neighborhood postal service place that offers many great services. We needed…read moresomething notarized, a copy made, and Fedex mailing today and they got us taken care of. Aside from other services, they are also an Amazon pickup location too. Great service and always so professional!

Sarah at this UPS location is so kind. She went out of her way to help me with all of these dresses…read moreI had to return today. Had to return like 30 dresses. She saw that I was overwhelmed with a bunch of boxes and dresses and she stepped aside and unpacked and repacked all of the million dresses with me and helped me fit them all into one big box and just organize everything. She took time to help me that she didn't have to take and her kindness and patience literally made my day. She was sooo sweet. I also let her know I was pregnant when we were talking so she carried the heavy box for me to the register.

This UPS Center is disgusting. There was a mother with two children, one of her children was having…read morea crisis clearly visible. The mother was saying in Spanish he is autistic but no one understood her. I stood up For the mother and the owner decided to kick me out because I simply stated loudly that we could all grant her some grace.