UPS delivery indicated package would be at pickup center. Instead they returned package to sender…read more Customer service made no effort to help. Use Fed Ex whenever possible or order from different vendor.

The driver that runs my route out of this hub has decided that all of a sudden my name isn't valid…read moreand won't deliver packages. Furthermore they won't answer their 800 number with a human under any circumstances. And icing on the cake is they don't leave missed delivery slips for me to make any remedy.

I guess I have to give them one star. Completely slow and inefficient and FedEx packaging is…read moreinsanely overpriced. I got a medium sized box with stuffing that cost $27. This will be the last time I use FedEx for anything. Let's put a cherry on top of the sundae: if you try to actually call and get information on anything you just get the computer voice activated thing. No one picks up the phone. I'll never go back.

Short line not a long wait very professional people working there to help assist when shipping…read moreproduct

I want to give my highest recommendations for the good folks over at Worldwide Express (WWEX)…read more They are the best. Besides being right around the corner and always willing to come by when I have a problem, they always give me and my company fast, accurate, personal service. We ship by pallet several times a month, and WWEX has an automated system on the web that I can go to and fill in all the details. The bills of lading come immediately to my computer, and they always have a quote back to me in minutes. If you are looking for a transportation and logistics handler, I highly recommend Worldwide Express in Huntsville, Alabama. Richard Hamner Green Mountain Soap Co., Inc.

From the owner: Bear Ventures, through an affiliate, operates 18 major Worldwide Express markets in 11 states. By…read moreutilizing the operational backbone of UPS and a set of best in class service providers (LTL, FTL, Specialized, Ocean, Rail, Warehousing, etc.), we provide a global logistical solution to the SMB market. While our services are unmatched, our team of supply chain professionals is what makes us truly unique. We are led and managed by APICS Certified (CSCP, CTL) Executives and former Department of Defense Logisticians. Our consultants are driven, diverse and work collectively to provide unique solutions to challenging problems. Our parent company is an ESGR Patriot Award winner and the basis for the culture that defines us. We are committed to providing an unmatched suite of products, unparalleled opportunities for our employees and a working environment that has no rival. We are record breakers and award winners. We are Veterans and civic-minded volunteers. We are Bear.

I had return item to ship. I needed it to go out asap. I had never used FedEx up to this point. I…read morewent in with a lot of questions, feeling ill prepared. The young man who waited on me had all the answers, was courteous, professional, and expedient! . And the price was right! 5 solid stars

Could have been better staffed between 5-8pm. Seems all of the help left at 1500. When I got here,…read morethe clerk was simultaneously helping me and another customer with two other customers waiting for service. The fedex carrier was picking up the boxes and graciously waited a good 30 minutes for the clerk to finish up my 2 boxes. I've had better service in other Fed Ex stores. My suggestion is to go to this store earlier than 5pm.

I never even realized this location existed. I needed to return something we had ordered from…read moreAmazon and didn't need. It took me only a few minutes and I was able to do this on a Sunday.

Super nice lady answered all of my questions and ensured that I was clear about services provided…read more I could not ask for more. Thank you.

The gentleman in this store was very nice and he helped me with a notary and took his time with…read morehelping me send the documents out highly recommended

Convenient and great service. Located on a main highway their parking lot has plenty of parking and…read morethey staff is quick and well trained.

Thursday, October 23, 2025, I went to the drive thru to drop off a package at Mail Pro in Owens…read moreCross Roads. I waited for about 5 minutes and no one came out. A pickup truck had pulled up behind me and he finally got out of his truck and went into the store and drove off a few minutes later. When I arrived no vehicles were parked in front of the store. I finally got out of my car and went inside where 3 employees were working the counter. People that had arrived after I had were being taken care of. I asked why no one was responding to drive thru. I was told they were too busy and they were not responding to drive thru. I said I had arrived there before some being taken care of in the store. They did not care. I said it doesn't take long to take a prepaid package. They still didn't care. I tossed my package on the counter by the manager but forgot to wait for the package to be scanned in. I have dropped off pre paid packages before and had no problem with it being shipped. I was upset at how I was being treated and disrespected. It appears this package is now lost and they can care less. I know I should have waited for a receipt, but my package was right next to the store manager. As far as I know it is still illegal to mishandle mail. I believe they should discontinue the drive thru if they cannot handle it. Adam, the owner, never responded to my request for telephone call to discuss the situation. I had left my number at the store he also owns that is next door to Mail pro.

If needing a quick stop it is ok. I went in to mail Christmas post cards in December, asking for…read morepost card stamps. Didn't realize until after I left I was sold stamps for envelopes. Was recovering from being sick (wasn't in full mind) and wondered why it was so expensive to mail 40 postcards! They need to teach their employees the difference. I did ask twice