Tom Wilson replied to me and realized that I should not be lumped in with the rest of the customers…read morethat abuse the mailbox service. I am a veteran. I'm honest and sincere. It was obviously a misunderstanding. Martha did not see that in me when I applied for a box. Even though I was wearing an Air Force parka at the time. None the less, she did what she did. Tom refunded my entire annual box rental that I initially paid. He is a good man. He tends to work on the weekends so if you want great service, visit during the weekend. I know I said I would never return to the UPS Store ever again but I will visit there when Tom is working.

This is one of the worst ups stores ever they are so rude interrupting me everytime I've had a…read moreproblem with you guys so many times and complained fix up and tell your delivery workers to stop being so lazy and get off there ass to drop off the package

Terrific customer service! Offered to help me with items that they don't even get paid for! First…read morerate!

Nice attentive Steph quick response happy to help I was in and out within five minutes I appreciate…read moretheir help and that didn't make it difficult for me thank you so much

So I came here to drop off my package as I had a prepaid label and it was a big box I didn't tape…read moreit cause I didn't have any tape, and she was like I gotta charge you,and I'm like okay? And then I say how much and she's like no I'm just being a "B" lol And she was just pretty angry that we hadn't taped the top of the box! This was the only location to drop off packages but rather choose walgreens drop-off instead! Overall will highly not want to ever come back to this location.. rude service

Waiting for a signature required delivery and get a message telling me that they could not deliver…read morebecause no one was here to sign.No door tag,nothing on the cameras.No one saw the truck.I have been her for 36 hours and have not left

This last shirt order I had, has sent me around the town on a hunt more than others! After not…read morefinding crewnecks in XL in stores and online, and trying to find an inkjet printer I ended up at UPS. I called staples, only laser jet printers in case you were wondering. I called Coughlin Printing Group, they have inkjet but can only print on regular paper and canvas and offer larger printing sizes. What I needed was an 8 1/2 by 11 transfer sheet (iron on) printed to complete 2 child crewnecks for Black History Month. I called this UPS location and the rep stated he did not know if the printers were laser or inkjet, he'd never been asked the question before. I asked if there was a manager or anyone in the store who knew and he stated, there was not. I asked for the printer type so I could potentially google it. He placed me on a brief hold. When he returned he said it was my lucky day as the manager had just walked in and confirmed the printers were inkjet. I headed to UPS ASAP! Once I arrived, there are signs on the floor for social distancing and hand sanitizer is provided. The manager, Bob is who ended up helping me. I emailed my images to him and he was able to place them on a single page and convert the document to a pdf. He printed a test sheet to ensure it was the quality I wanted. Also to figure out how the transfer paper needed to be loaded into the printer. Once all the kinks were figured out, we printed my creation and I was all set. Took about 30 minutes but I was in no rush. Bob was super patience and helpful. He was insightful, paid attention to detail and made sure my needs were met. After finishing up, I asked what my bill total was and to my surprise, Bob replied nothing! He said you bought your own paper and we figured this out together while you waited patiently so you owe nothing. This was sooo unexpected and if I could have left a tip, I would have. Great customer service is NOT dead everywhere and this UPS proved that. I will definitely return for all of my future printing needs and I recommend this UPS and especially Bob! I'm willing to pay any day for services here! Check out the final product in the pictures that I created!

What a great staff.Always friendly and willing to help with all my shipping needs.Shipping with UPS…read moresaves me allot of money over the local post office.They even help me with the claim process when needed.

The good: excellent service! Accepts non-USPS deliveries (e.g., accepts UPS and FedEx)! The bad: No…read morelonger provides recycling or trash receptacles except at the counter (i.e., you can throw away your used packing materials only during counter hours).

The two one-star ratings were given by a) a person who is referring to another post office as there…read moreis no male staff member on Wellesley Island and seems to be referring to Claton, N.Y. and b) a person who has a beef that has nothing to do with the Wellesley Island office. Like Julie T. has said, the staff at the Wellesley Island office is fantastic! Friendly, helpful, and I also get greeted by name! I could no ask for anything more.

Printer dept SUCKS NO help from clerk go to self serve…read morekiosk To print: login Open an account Get lost on endless loop No F N Help Went home

I am visiting Watertown and had to stop by staples to get some items printed and a really nice man…read morehelped me and my daughter. I think he said his name is Martin.. I just want to say thank you for your patience and your professionalism.. It was truly appreciated..

I am still waiting for my package shipped from Toronto on July 30. According to the tracking no…read more it's now in a sorting depot in Langley, British Columbia, August 6. I live in Kingston, Ontario.

From the owner: Purolator is a leading integrated freight, package and logistics provider, delivering packages to,…read morefrom and within Canada. With our Canadian reach and U.S. expertise, we’ve continuously raised the bar for supply chain solutions for over six decades. With one of the most extensive networks in Canada, we reach some of the most remote locations, helping businesses to deliver their promises and drive results through customized shipping and supply chain solutions.

This is a fantastic UPS store. Top notch service and the nicest staff you have ever met. We are…read morein Canada and often have to purchase things in the US that we can't get at home. We can always trust that everything is ready and waiting for us when we come across to pick things up. Five stars all the way.

Quick, helpful, and friendly people. No problem you may have that they can't help with or explain…read more They are pros at Amazon returns and international packages.